memory is being consumed

[Guest]

Hello
I seem to have a worm or something that is eating up my hard drive. I've
scanned with Norton Systems, degragged, etc. to no avail. I've tried an
online scan as well. No spyware or virus is noted.

There does appear to be at least one adware file I can't ever erase located
in my temp files called "mon.003.log" I can't open it, erase it, move it -
denied access.

I'm getting ready to format the hard drive and re-install my software, but
would rather not if there is something else I could try.

Any suggestions?
Thanks

 

[Malke]

Hello
I seem to have a worm or something that is eating up my hard drive.
I've
scanned with Norton Systems, degragged, etc. to no avail. I've tried
an
online scan as well. No spyware or virus is noted.

There does appear to be at least one adware file I can't ever erase
located
in my temp files called "mon.003.log" I can't open it, erase it, move
it - denied access.

I'm getting ready to format the hard drive and re-install my software,
but would rather not if there is something else I could try.

Any suggestions?
Thanks

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Start by scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke

 

[Guest]

Thank you. Would formatting the hard drive and reloading software accomplish
the same thing?

 

[Malke]

Thank you. Would formatting the hard drive and reloading software
accomplish the same thing?

Of course. With a badly infested computer you always have three choices:

1. Clean it up yourself.
2. Take it to a professional to clean it up for you.
3. Clean-install Windows.

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#reinstall_Windows - What
you will need on-hand

Malke