media player10 split screen

[doktrb]

i seem to remember having the same problem with media player 9 once but
i cant figure it out,when i play certain mpeg movies a small section on
the right of the screen is split and it seems that small slice should be
on the left,i can get it to stop doing this by going to options>
performance>advanced>video rendering...if i uncheck use overlays it
cures it but picture quality drops ALOT,if i check high quality mode
instead it fixes it but wont let me fullscreen the clip...any help will
be much appreciated......ps..file plays fine in divx player

 

[Lorraine W]

You might stand a better chance of getting an answer if you post this
in the "microsoft.public.windowsmedia.player" newsgroup.

|i seem to remember having the same problem with media player 9 once
but
| i cant figure it out,when i play certain mpeg movies a small section
on
| the right of the screen is split and it seems that small slice
should be
| on the left,i can get it to stop doing this by going to options>
| performance>advanced>video rendering...if i uncheck use overlays it
| cures it but picture quality drops ALOT,if i check high quality mode
| instead it fixes it but wont let me fullscreen the clip...any help
will
| be much appreciated......ps..file plays fine in divx player

 

[doktrb]

You might stand a better chance of getting an answer if you post this
in the "microsoft.public.windowsmedia.player" newsgroup.

|i seem to remember having the same problem with media player 9 once
but
| i cant figure it out,when i play certain mpeg movies a small section
on
| the right of the screen is split and it seems that small slice
should be
| on the left,i can get it to stop doing this by going to options>
| performance>advanced>video rendering...if i uncheck use overlays it
| cures it but picture quality drops ALOT,if i check high quality mode
| instead it fixes it but wont let me fullscreen the clip...any help
will
| be much appreciated......ps..file plays fine in divx player

i tried but verizon doesnt seem to carry that group and i cant post
thru
my other NG account,any further advice would be helpfull....thnx

 

[Tom Che [MSFT]]

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play certain
mpeg movies with Windows Media Player 10, a small section which should be
on the left is split to the right side of the screen. If I have
misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and internet,
I can not find any similar issue. However, according to my experience, you
can try the following steps to narrow down the root cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie files
which have the issue, and check which type of codec they use. For more
information about GSpot and codec, please visit the following Web site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad movie
files.

3. If the issue still exists, please try some all-in-one codec pack, such
as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

 

[doktrb]

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play
certain mpeg movies with Windows Media Player 10, a small section
which should be on the left is split to the right side of the screen.
If I have misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and
internet, I can not find any similar issue. However, according to my
experience, you can try the following steps to narrow down the root
cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie files
which have the issue, and check which type of codec they use. For
more information about GSpot and codec, please visit the following Web
site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad
movie files.

3. If the issue still exists, please try some all-in-one codec pack,
such as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World Wide
Web site. Microsoft is providing this information as a convenience to
you. Microsoft does not control these sites and has not tested any
software or information found on these sites; therefore, Microsoft
cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. There are
inherent dangers in the use of any software found on the Internet, and
Microsoft cautions you to make sure that you completely understand the
risk before retrieving any software from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

i have tried 3 different codec packs to no avail,i know there was an
issue like this with wmp9 i remember having this before but dont
recall
the fix,i havent tried gspot yet,maybe i will do that next,thanks for
your interest in helping

 

[Tom Che [MSFT]]

Hi Doktrb,

Thanks for your reply!

I'm waiting for your test result with GSpot, and it maybe helps if you can
send me a screen shot of the split movie screen:

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Have a nice weekend!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 138
Date: Fri, 15 Apr 2005 03:54:53 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc07 1113537293 4.31.79.171 (Thu, 14 Apr 2005 23:54:53 EDT)
NNTP-Posting-Date: Thu, 14 Apr 2005 23:54:53 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!nntp.giganews.com!
cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!trnddc07.POSTED!1c89
2bc5!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:539199
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play
certain mpeg movies with Windows Media Player 10, a small section
which should be on the left is split to the right side of the screen.
If I have misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and
internet, I can not find any similar issue. However, according to my
experience, you can try the following steps to narrow down the root
cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie files
which have the issue, and check which type of codec they use. For
more information about GSpot and codec, please visit the following Web
site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad
movie files.

3. If the issue still exists, please try some all-in-one codec pack,
such as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World Wide
Web site. Microsoft is providing this information as a convenience to
you. Microsoft does not control these sites and has not tested any
software or information found on these sites; therefore, Microsoft
cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. There are
inherent dangers in the use of any software found on the Internet, and
Microsoft cautions you to make sure that you completely understand the
risk before retrieving any software from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

i have tried 3 different codec packs to no avail,i know there was an
issue like this with wmp9 i remember having this before but dont
recall
the fix,i havent tried gspot yet,maybe i will do that next,thanks for
your interest in helping

 

[doktrb]

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply!

I'm waiting for your test result with GSpot, and it maybe helps if you
can send me a screen shot of the split movie screen:

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Have a nice weekend!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 138
Date: Fri, 15 Apr 2005 03:54:53 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc07 1113537293 4.31.79.171 (Thu, 14 Apr 2005 23:54:53
EDT) NNTP-Posting-Date: Thu, 14 Apr 2005 23:54:53 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl! newsfe
ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com! nntp.giganews
.com!
cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!

trnddc07.POSTED
!1c89 2bc5!not-for-mail

Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:539199
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play
certain mpeg movies with Windows Media Player 10, a small section
which should be on the left is split to the right side of the screen.
If I have misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and
internet, I can not find any similar issue. However, according

to
my

experience, you can try the following steps to narrow down the root
cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie files
which have the issue, and check which type of codec they use. For
more information about GSpot and codec, please visit the

following
Web

site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad
movie files.

3. If the issue still exists, please try some all-in-one codec pack,
such as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World Wide
Web site. Microsoft is providing this information as a

convenience
to

you. Microsoft does not control these sites and has not tested any
software or information found on these sites; therefore, Microsoft
cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. There are
inherent dangers in the use of any software found on the

Internet,
and

Microsoft cautions you to make sure that you completely

understand
the

risk before retrieving any software from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 31
Date: Thu, 14 Apr 2005 03:32:15 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc06 1113449535 4.31.79.171 (Wed, 13 Apr 2005 23:32:15
EDT) NNTP-Posting-Date: Wed, 13 Apr 2005 23:32:15 EDT
Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t- online.de!t
-onli
ne.de!border2.nntp.dca.giganews.com!

border1.nntp.dca.giganews.com!
nntp.

gigan
ews.com!cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net! trnddc0
6.POS TED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:136531
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support


You might stand a better chance of getting an answer if you post
this
in the "microsoft.public.windowsmedia.player" newsgroup.

|i seem to remember having the same problem with media player 9 once
but
| i cant figure it out,when i play certain mpeg movies a small
section
on
| the right of the screen is split and it seems that small slice
should be
| on the left,i can get it to stop doing this by going to options>
| performance>advanced>video rendering...if i uncheck use overlays
it
| cures it but picture quality drops ALOT,if i check high quality
mode
| instead it fixes it but wont let me fullscreen the clip...any help
will
| be much appreciated......ps..file plays fine in divx player




i tried but verizon doesnt seem to carry that group and i cant post
thru
my other NG account,any further advice would be helpfull....thnx

i have tried 3 different codec packs to no avail,i know there was an
issue like this with wmp9 i remember having this before but dont
recall
the fix,i havent tried gspot yet,maybe i will do that next,thanks for
your interest in helping

Hello Tom,

Look for my email with the attatched screen shot,first off
there was never an error or messege of any sort,also when i
captured the screen and save it in paint the picture in wmp
dissapeared so it didnt show you the problem,but after some
playing around i discovered i could save the pic as is in
wordpad as rich text doc,im not sure what this gspot info
means but maybe you can help it said--

Failed to connect output pin 0x00a229fc ("Video") on MPEG-1 Stream
Splitter to input pin 0x00a290dc (MPEG In") on filter 0x017f7136
("Ligos
MPEG Decoder")ConnectDirect()failed.Error 0x80040207:There is no
common
media type between these pins

i got this from the test th av test said it was renderable and it
played
normally in gspot,so the prob has to be something in WMP10?

thanks again,its beer thirty
Doktrb

 

[Tom Che [MSFT]]

Hi Doktrb,

Thanks for your reply again!

I'm sorry but I cannot see anything from your .rtf file. From your GSpot
result, there seems to be something wrong with the video file. Please do
more test as below:

To take a screen shot and send it to me again:
---------------------
1. Press the Print Screen key (it usually near Scroll Lock key) once when
the Error Screen (Split Screen) appears, and you can pause the video before
taking screen shot.

2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
Click OK.

3. Use Ctrl + V to paste the screenshot to the canvas.

4. From the File menu, go to Save and save it as a JPG file.

5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Do more test with error video files with GSpot
----------------------
1. Load a file with this issue into GSpot.

2. Press "1" button below MS A/V, and then wait for a moment.

3. Press "2" button below "1", and then the video should be played.

4. Watch the video and look for any split.

5. If you cannot find error, do the test with another error video file.

6. Record GSpot information, including Video Codec, Name and Status, test
result at the bottom window etc.

7. Make another screen shot of the GSpot window with error video file and
send it to me.

Thank you and I look forward to hearing from you soon.

Have a nice week!

-------------------------------------------------------
Please note that the newsgroups are staffed weekdays by Microsoft Support
professionals to answer your non-urgent, break/fix systems and applications
questions. Our goal is to provide 24 hour response to all questions.

If this response time does not meet your needs, please contact Customer
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If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
-------------------------------------------------------

Sincerely,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 258
Date: Sat, 16 Apr 2005 04:59:17 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc03 1113627557 4.31.79.171 (Sat, 16 Apr 2005 00:59:17 EDT)
NNTP-Posting-Date: Sat, 16 Apr 2005 00:59:17 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca.g
iganews.com!nntp.giganews.com!cyclone1.gnilink.net!spamkiller.gnilink.net!gn
ilink.net!trnddc03.POSTED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:539557
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply!

I'm waiting for your test result with GSpot, and it maybe helps if you
can send me a screen shot of the split movie screen:

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Have a nice weekend!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 138
Date: Fri, 15 Apr 2005 03:54:53 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc07 1113537293 4.31.79.171 (Thu, 14 Apr 2005 23:54:53
EDT) NNTP-Posting-Date: Thu, 14 Apr 2005 23:54:53 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl! newsfe
ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com! nntp.giganews
.com!
cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!

trnddc07.POSTED
!1c89 2bc5!not-for-mail

Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:539199
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play
certain mpeg movies with Windows Media Player 10, a small section
which should be on the left is split to the right side of the
screen.
If I have misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and
internet, I can not find any similar issue. However, according to
my
experience, you can try the following steps to narrow down the root
cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie
files
which have the issue, and check which type of codec they use. For
more information about GSpot and codec, please visit the following
Web
site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad
movie files.

3. If the issue still exists, please try some all-in-one codec
pack,
such as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World
Wide
Web site. Microsoft is providing this information as a convenience
to
you. Microsoft does not control these sites and has not tested any
software or information found on these sites; therefore, Microsoft
cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. There are
inherent dangers in the use of any software found on the Internet,
and
Microsoft cautions you to make sure that you completely understand
the
risk before retrieving any software from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your
newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 31
Date: Thu, 14 Apr 2005 03:32:15 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc06 1113449535 4.31.79.171 (Wed, 13 Apr 2005 23:32:15
EDT) NNTP-Posting-Date: Wed, 13 Apr 2005 23:32:15 EDT
Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-
online.de!t
-onli
ne.de!border2.nntp.dca.giganews.com! border1.nntp.dca.giganews.com!
nntp.
gigan
ews.com!cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!
trnddc0
6.POS TED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:136531
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support


You might stand a better chance of getting an answer if you post
this
in the "microsoft.public.windowsmedia.player" newsgroup.

|i seem to remember having the same problem with media player 9
once
but
| i cant figure it out,when i play certain mpeg movies a small
section
on
| the right of the screen is split and it seems that small slice
should be
| on the left,i can get it to stop doing this by going to options>
| performance>advanced>video rendering...if i uncheck use overlays
it
| cures it but picture quality drops ALOT,if i check high quality
mode
| instead it fixes it but wont let me fullscreen the clip...any
help
will
| be much appreciated......ps..file plays fine in divx player




i tried but verizon doesnt seem to carry that group and i cant post
thru
my other NG account,any further advice would be helpfull....thnx




i have tried 3 different codec packs to no avail,i know there was an
issue like this with wmp9 i remember having this before but dont
recall
the fix,i havent tried gspot yet,maybe i will do that next,thanks for
your interest in helping

Hello Tom,

Look for my email with the attatched screen shot,first off
there was never an error or messege of any sort,also when i
captured the screen and save it in paint the picture in wmp
dissapeared so it didnt show you the problem,but after some
playing around i discovered i could save the pic as is in
wordpad as rich text doc,im not sure what this gspot info
means but maybe you can help it said--

Failed to connect output pin 0x00a229fc ("Video") on MPEG-1 Stream
Splitter to input pin 0x00a290dc (MPEG In") on filter 0x017f7136
("Ligos
MPEG Decoder")ConnectDirect()failed.Error 0x80040207:There is no
common
media type between these pins

i got this from the test th av test said it was renderable and it
played
normally in gspot,so the prob has to be something in WMP10?

thanks again,its beer thirty
Doktrb

 

[doktrb]

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply again!

I'm sorry but I cannot see anything from your .rtf file. From your
GSpot result, there seems to be something wrong with the video file.
Please do more test as below:

To take a screen shot and send it to me again:
---------------------
1. Press the Print Screen key (it usually near Scroll Lock key) once
when the Error Screen (Split Screen) appears, and you can pause the
video before taking screen shot.

2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then Click OK.

3. Use Ctrl + V to paste the screenshot to the canvas.

4. From the File menu, go to Save and save it as a JPG file.

5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Do more test with error video files with GSpot
----------------------
1. Load a file with this issue into GSpot.

2. Press "1" button below MS A/V, and then wait for a moment.

3. Press "2" button below "1", and then the video should be played.

4. Watch the video and look for any split.

5. If you cannot find error, do the test with another error video
file.

6. Record GSpot information, including Video Codec, Name and Status,
test result at the bottom window etc.

7. Make another screen shot of the GSpot window with error video file
and send it to me.

Thank you and I look forward to hearing from you soon.

Have a nice week!

-------------------------------------------------------
Please note that the newsgroups are staffed weekdays by Microsoft
Support professionals to answer your non-urgent, break/fix systems and
applications questions. Our goal is to provide 24 hour response to all
questions.

If this response time does not meet your needs, please contact
Customer Service and Support (CSS) for more immediate assistance. For
more information on available CSS services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN- US;OfferProPhone#f
aq607 .

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
-------------------------------------------------------

Sincerely,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 258
Date: Sat, 16 Apr 2005 04:59:17 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc03 1113627557 4.31.79.171 (Sat, 16 Apr 2005 00:59:17
EDT) NNTP-Posting-Date: Sat, 16 Apr 2005 00:59:17 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl! newsfe
ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com! border1.nntp.
dca.g
iganews.com!nntp.giganews.com!cyclone1.gnilink.net!

spamkiller.gnilink.n
et!gn ilink.net!trnddc03.POSTED!1c892bc5!not-for-mail

Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:539557
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply!

I'm waiting for your test result with GSpot, and it maybe helps

if
you

can send me a screen shot of the split movie screen:

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Have a nice weekend!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 138
Date: Fri, 15 Apr 2005 03:54:53 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc07 1113537293 4.31.79.171 (Thu, 14 Apr 2005 23:54:53
EDT) NNTP-Posting-Date: Thu, 14 Apr 2005 23:54:53 EDT
Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl! newsfe

ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com! nntp.giganews
.com!
cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!

trnddc07.POSTED
!1c89 2bc5!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windowsxp.help_and_support:539199
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play
certain mpeg movies with Windows Media Player 10, a small section
which should be on the left is split to the right side of the
screen.
If I have misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and
internet, I can not find any similar issue. However, according to
my
experience, you can try the following steps to narrow down the root
cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie
files
which have the issue, and check which type of codec they use. For
more information about GSpot and codec, please visit the following
Web
site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad
movie files.

3. If the issue still exists, please try some all-in-one codec
pack,
such as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World
Wide
Web site. Microsoft is providing this information as a convenience
to
you. Microsoft does not control these sites and has not tested any
software or information found on these sites; therefore, Microsoft
cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. There are
inherent dangers in the use of any software found on the Internet,
and
Microsoft cautions you to make sure that you completely understand
the
risk before retrieving any software from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your
newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and

confers
no

rights.

--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 31
Date: Thu, 14 Apr 2005 03:32:15 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc06 1113449535 4.31.79.171 (Wed, 13 Apr 2005 23:32:15
EDT) NNTP-Posting-Date: Wed, 13 Apr 2005 23:32:15 EDT
Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-
online.de!t
-onli
ne.de!border2.nntp.dca.giganews.com! border1.nntp.dca.giganews.com!
nntp.
gigan
ews.com!cyclone1.gnilink.net!spamkiller.gnilink.net! gnilink.net!
trnddc0
6.POS TED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:136531
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support


You might stand a better chance of getting an answer if you post
this
in the "microsoft.public.windowsmedia.player" newsgroup.

|i seem to remember having the same problem with media player 9
once
but
| i cant figure it out,when i play certain mpeg movies a small
section
on
| the right of the screen is split and it seems that small slice
should be
| on the left,i can get it to stop doing this by going to options>
| performance>advanced>video rendering...if i uncheck use overlays
it
| cures it but picture quality drops ALOT,if i check high quality
mode
| instead it fixes it but wont let me fullscreen the clip...any
help
will
| be much appreciated......ps..file plays fine in divx player




i tried but verizon doesnt seem to carry that group and i cant post
thru
my other NG account,any further advice would be helpfull....thnx




i have tried 3 different codec packs to no avail,i know there was an
issue like this with wmp9 i remember having this before but dont
recall
the fix,i havent tried gspot yet,maybe i will do that next,thanks for
your interest in helping

Hello Tom,

Look for my email with the attatched screen shot,first off
there was never an error or messege of any sort,also when i
captured the screen and save it in paint the picture in wmp
dissapeared so it didnt show you the problem,but after some
playing around i discovered i could save the pic as is in
wordpad as rich text doc,im not sure what this gspot info
means but maybe you can help it said--

Failed to connect output pin 0x00a229fc ("Video") on MPEG-1 Stream
Splitter to input pin 0x00a290dc (MPEG In") on filter 0x017f7136
("Ligos
MPEG Decoder")ConnectDirect()failed.Error 0x80040207:There is no
common
media type between these pins

i got this from the test th av test said it was renderable and it
played
normally in gspot,so the prob has to be something in WMP10?

thanks again,its beer thirty
Doktrb

check back in 2 days please and i should have time to do these things
thanks again for the help

 

[Tom Che [MSFT]]

Hi Doktrb,

Thanks for your reply!

You may come back anytime, I will be here weekdays. It's my pleasure to
work with you!

Have a nice day!

Sincerely,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<evs2#[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 405
Date: Wed, 20 Apr 2005 03:18:41 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc04 1113967121 4.31.79.171 (Tue, 19 Apr 2005 23:18:41 EDT)
NNTP-Posting-Date: Tue, 19 Apr 2005 23:18:41 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTFEED02.phx.gbl!tornado.fa
stwebnet.it!tiscali!newsfeed1.ip.tiscali.net!news.glorb.com!border1.nntp.dca
.giganews.com!nntp.giganews.com!cyclone1.gnilink.net!spamkiller.gnilink.net!
gnilink.net!trnddc04.POSTED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:540579
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply again!

I'm sorry but I cannot see anything from your .rtf file. From your
GSpot result, there seems to be something wrong with the video file.
Please do more test as below:

To take a screen shot and send it to me again:
---------------------
1. Press the Print Screen key (it usually near Scroll Lock key) once
when the Error Screen (Split Screen) appears, and you can pause the
video before taking screen shot.

2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then Click OK.

3. Use Ctrl + V to paste the screenshot to the canvas.

4. From the File menu, go to Save and save it as a JPG file.

5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Do more test with error video files with GSpot
----------------------
1. Load a file with this issue into GSpot.

2. Press "1" button below MS A/V, and then wait for a moment.

3. Press "2" button below "1", and then the video should be played.

4. Watch the video and look for any split.

5. If you cannot find error, do the test with another error video
file.

6. Record GSpot information, including Video Codec, Name and Status,
test result at the bottom window etc.

7. Make another screen shot of the GSpot window with error video file
and send it to me.

Thank you and I look forward to hearing from you soon.

Have a nice week!

-------------------------------------------------------
Please note that the newsgroups are staffed weekdays by Microsoft
Support professionals to answer your non-urgent, break/fix systems and
applications questions. Our goal is to provide 24 hour response to all
questions.

If this response time does not meet your needs, please contact
Customer Service and Support (CSS) for more immediate assistance. For
more information on available CSS services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN- US;OfferProPhone#f
aq607 .

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
-------------------------------------------------------

Sincerely,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 258
Date: Sat, 16 Apr 2005 04:59:17 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc03 1113627557 4.31.79.171 (Sat, 16 Apr 2005 00:59:17
EDT) NNTP-Posting-Date: Sat, 16 Apr 2005 00:59:17 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl! newsfe
ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com! border1.nntp.
dca.g
iganews.com!nntp.giganews.com!cyclone1.gnilink.net!

spamkiller.gnilink.n
et!gn ilink.net!trnddc03.POSTED!1c892bc5!not-for-mail

Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:539557
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply!

I'm waiting for your test result with GSpot, and it maybe helps if
you
can send me a screen shot of the split movie screen:

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error
message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box,
and
then Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Have a nice weekend!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your
newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 138
Date: Fri, 15 Apr 2005 03:54:53 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc07 1113537293 4.31.79.171 (Thu, 14 Apr 2005 23:54:53
EDT) NNTP-Posting-Date: Thu, 14 Apr 2005 23:54:53 EDT
Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!
newsfe
ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!
nntp.giganews
.com!
cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!
trnddc07.POSTED
!1c89 2bc5!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windowsxp.help_and_support:539199
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play
certain mpeg movies with Windows Media Player 10, a small section
which should be on the left is split to the right side of the
screen.
If I have misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and
internet, I can not find any similar issue. However, according
to
my
experience, you can try the following steps to narrow down the
root
cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie
files
which have the issue, and check which type of codec they use.
For
more information about GSpot and codec, please visit the
following
Web
site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad
movie files.

3. If the issue still exists, please try some all-in-one codec
pack,
such as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World
Wide
Web site. Microsoft is providing this information as a
convenience
to
you. Microsoft does not control these sites and has not tested
any
software or information found on these sites; therefore,
Microsoft
cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. There
are
inherent dangers in the use of any software found on the
Internet,
and
Microsoft cautions you to make sure that you completely
understand
the
risk before retrieving any software from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your
newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers
no
rights.

--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 31
Date: Thu, 14 Apr 2005 03:32:15 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc06 1113449535 4.31.79.171 (Wed, 13 Apr 2005
23:32:15
EDT) NNTP-Posting-Date: Wed, 13 Apr 2005 23:32:15 EDT
Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-
online.de!t
-onli
ne.de!border2.nntp.dca.giganews.com!
border1.nntp.dca.giganews.com!
nntp.
gigan
ews.com!cyclone1.gnilink.net!spamkiller.gnilink.net! gnilink.net!
trnddc0
6.POS TED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:136531
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support


You might stand a better chance of getting an answer if you
post
this
in the "microsoft.public.windowsmedia.player" newsgroup.

|i seem to remember having the same problem with media player 9
once
but
| i cant figure it out,when i play certain mpeg movies a small
section
on
| the right of the screen is split and it seems that small slice
should be
| on the left,i can get it to stop doing this by going to
options>
| performance>advanced>video rendering...if i uncheck use
overlays
it
| cures it but picture quality drops ALOT,if i check high
quality
mode
| instead it fixes it but wont let me fullscreen the clip...any
help
will
| be much appreciated......ps..file plays fine in divx player




i tried but verizon doesnt seem to carry that group and i cant
post
thru
my other NG account,any further advice would be helpfull....thnx




i have tried 3 different codec packs to no avail,i know there was
an
issue like this with wmp9 i remember having this before but dont
recall
the fix,i havent tried gspot yet,maybe i will do that next,thanks
for
your interest in helping




Hello Tom,

Look for my email with the attatched screen shot,first off
there was never an error or messege of any sort,also when i
captured the screen and save it in paint the picture in wmp
dissapeared so it didnt show you the problem,but after some
playing around i discovered i could save the pic as is in
wordpad as rich text doc,im not sure what this gspot info
means but maybe you can help it said--

Failed to connect output pin 0x00a229fc ("Video") on MPEG-1 Stream
Splitter to input pin 0x00a290dc (MPEG In") on filter 0x017f7136
("Ligos
MPEG Decoder")ConnectDirect()failed.Error 0x80040207:There is no
common
media type between these pins

i got this from the test th av test said it was renderable and it
played
normally in gspot,so the prob has to be something in WMP10?

thanks again,its beer thirty
Doktrb

check back in 2 days please and i should have time to do these things
thanks again for the help

 

[Tom Che [MSFT]]

Hi Doktrb,

I have replyed in your new post , please check it there. I also duplicate
my reply as below just for your convenience:

===========================================
Hi Doktrb:

Thanks for your reply!

It's very weird that you cannot take a snap shot of the split screen.
However, I have checked the result of GSpot, and it seems to be MPEG-1
(i.e. VCD format). These MPEG-1 video should be played normally even
though without third-party codec. Therefore, let's uninstall and then
reinstall the Windows Media Player 10 as below:

1. Uninstall Windows Media Player 10 from the Add or Remove Programs in
Control Panel and then reboot the system.

Note: If you are unable to find the Windows Media Player 10 in the Add or
Remove Programs list, check mark the 'Show updates' on the top right hand
corner of the Add or Remove Programs window.

Note: After uninstall the WMP 10, your system will roll back to WMP 9 or
WMP 8, you can test this issue on the old version.

2. Download WMP 10 from the following Microsoft Web site:

http://download.microsoft.com/download/1/2/a/12a31f29-2fa9-4f50-b95d-e45ef70
13f87/MP10Setup.exe

And then double-click the setup file to install it. Test the issue again.

Have a nice day!
============================================
Sincerely,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<evs2#[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 405
Date: Wed, 20 Apr 2005 03:18:41 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc04 1113967121 4.31.79.171 (Tue, 19 Apr 2005 23:18:41 EDT)
NNTP-Posting-Date: Tue, 19 Apr 2005 23:18:41 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTFEED02.phx.gbl!tornado.fa
stwebnet.it!tiscali!newsfeed1.ip.tiscali.net!news.glorb.com!border1.nntp.dca
..giganews.com!nntp.giganews.com!cyclone1.gnilink.net!spamkiller.gnilink.net!
gnilink.net!trnddc04.POSTED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:540579
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply again!

I'm sorry but I cannot see anything from your .rtf file. From your
GSpot result, there seems to be something wrong with the video file.
Please do more test as below:

To take a screen shot and send it to me again:
---------------------
1. Press the Print Screen key (it usually near Scroll Lock key) once
when the Error Screen (Split Screen) appears, and you can pause the
video before taking screen shot.

2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then Click OK.

3. Use Ctrl + V to paste the screenshot to the canvas.

4. From the File menu, go to Save and save it as a JPG file.

5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Do more test with error video files with GSpot
----------------------
1. Load a file with this issue into GSpot.

2. Press "1" button below MS A/V, and then wait for a moment.

3. Press "2" button below "1", and then the video should be played.

4. Watch the video and look for any split.

5. If you cannot find error, do the test with another error video
file.

6. Record GSpot information, including Video Codec, Name and Status,
test result at the bottom window etc.

7. Make another screen shot of the GSpot window with error video file
and send it to me.

Thank you and I look forward to hearing from you soon.

Have a nice week!

-------------------------------------------------------
Please note that the newsgroups are staffed weekdays by Microsoft
Support professionals to answer your non-urgent, break/fix systems and
applications questions. Our goal is to provide 24 hour response to all
questions.

If this response time does not meet your needs, please contact
Customer Service and Support (CSS) for more immediate assistance. For
more information on available CSS services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN- US;OfferProPhone#f
aq607 .

If you are outside the United States, please visit our International
Support page: http://support.microsoft.com/common/international.aspx
-------------------------------------------------------

Sincerely,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------

Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>

<[email protected]>
<[email protected]>
<[email protected]>

Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 258
Date: Sat, 16 Apr 2005 04:59:17 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc03 1113627557 4.31.79.171 (Sat, 16 Apr 2005 00:59:17
EDT) NNTP-Posting-Date: Sat, 16 Apr 2005 00:59:17 EDT
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl! newsfe
ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com! border1.nntp.
dca.g
iganews.com!nntp.giganews.com!cyclone1.gnilink.net!

spamkiller.gnilink.n
et!gn ilink.net!trnddc03.POSTED!1c892bc5!not-for-mail

Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.help_and_support:539557
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thanks for your reply!

I'm waiting for your test result with GSpot, and it maybe helps if
you
can send me a screen shot of the split movie screen:

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error
message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box,
and
then Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: (e-mail address removed)

Have a nice weekend!

Sincerely,

Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your
newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 138
Date: Fri, 15 Apr 2005 03:54:53 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc07 1113537293 4.31.79.171 (Thu, 14 Apr 2005 23:54:53
EDT) NNTP-Posting-Date: Thu, 14 Apr 2005 23:54:53 EDT
Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!
newsfe
ed00.
sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!
nntp.giganews
.com!
cyclone1.gnilink.net!spamkiller.gnilink.net!gnilink.net!
trnddc07.POSTED
!1c89 2bc5!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windowsxp.help_and_support:539199
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support

(e-mail address removed) (Tom Che [MSFT]) wrote in

Hi Doktrb,

Thank you for posting here.

From your post, my understanding of this issue is: When you play
certain mpeg movies with Windows Media Player 10, a small section
which should be on the left is split to the right side of the
screen.
If I have misunderstood, please feel free to let me know.

Based on my lots of research in our internal knowledge bases and
internet, I can not find any similar issue. However, according
to
my
experience, you can try the following steps to narrow down the
root
cause of the issue:

1. Use some third-part tools such as GSpot, to analyze the movie
files
which have the issue, and check which type of codec they use.
For
more information about GSpot and codec, please visit the
following
Web
site:

http://www.weethet.nl/english/video_which_codecs_gspot.php

2. Uninstall and re-install these codec which are used to the bad
movie files.

3. If the issue still exists, please try some all-in-one codec
pack,
such as K-Lite Codec Pack:

http://www.k-litecodecpack.com/

NOTE: This response contains a reference to a third party World
Wide
Web site. Microsoft is providing this information as a
convenience
to
you. Microsoft does not control these sites and has not tested
any
software or information found on these sites; therefore,
Microsoft
cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. There
are
inherent dangers in the use of any software found on the
Internet,
and
Microsoft cautions you to make sure that you completely
understand
the
risk before retrieving any software from the Internet.

Hope this helps.

Have a nice day!

Kind regards,
Tom Che

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your
newsreader
so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers
no
rights.

--------------------
Newsgroups: microsoft.public.windowsxp.help_and_support
Subject: Re: media player10 split screen
From: doktrb <[email protected]>
References: <[email protected]>
<[email protected]>
Message-ID: <[email protected]>
User-Agent: Xnews/5.04.25
Lines: 31
Date: Thu, 14 Apr 2005 03:32:15 GMT
NNTP-Posting-Host: 4.31.79.171
X-Complaints-To: (e-mail address removed)
X-Trace: trnddc06 1113449535 4.31.79.171 (Wed, 13 Apr 2005
23:32:15
EDT) NNTP-Posting-Date: Wed, 13 Apr 2005 23:32:15 EDT
Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-
online.de!t
-onli
ne.de!border2.nntp.dca.giganews.com!
border1.nntp.dca.giganews.com!
nntp.
gigan
ews.com!cyclone1.gnilink.net!spamkiller.gnilink.net! gnilink.net!
trnddc0
6.POS TED!1c892bc5!not-for-mail
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:136531
X-Tomcat-NG: microsoft.public.windowsxp.help_and_support


You might stand a better chance of getting an answer if you
post
this
in the "microsoft.public.windowsmedia.player" newsgroup.

|i seem to remember having the same problem with media player 9
once
but
| i cant figure it out,when i play certain mpeg movies a small
section
on
| the right of the screen is split and it seems that small slice
should be
| on the left,i can get it to stop doing this by going to
options>
| performance>advanced>video rendering...if i uncheck use
overlays
it
| cures it but picture quality drops ALOT,if i check high
quality
mode
| instead it fixes it but wont let me fullscreen the clip...any
help
will
| be much appreciated......ps..file plays fine in divx player




i tried but verizon doesnt seem to carry that group and i cant
post
thru
my other NG account,any further advice would be helpfull....thnx




i have tried 3 different codec packs to no avail,i know there was
an
issue like this with wmp9 i remember having this before but dont
recall
the fix,i havent tried gspot yet,maybe i will do that next,thanks
for
your interest in helping




Hello Tom,

Look for my email with the attatched screen shot,first off
there was never an error or messege of any sort,also when i
captured the screen and save it in paint the picture in wmp
dissapeared so it didnt show you the problem,but after some
playing around i discovered i could save the pic as is in
wordpad as rich text doc,im not sure what this gspot info
means but maybe you can help it said--

Failed to connect output pin 0x00a229fc ("Video") on MPEG-1 Stream
Splitter to input pin 0x00a290dc (MPEG In") on filter 0x017f7136
("Ligos
MPEG Decoder")ConnectDirect()failed.Error 0x80040207:There is no
common
media type between these pins

i got this from the test th av test said it was renderable and it
played
normally in gspot,so the prob has to be something in WMP10?

thanks again,its beer thirty
Doktrb

check back in 2 days please and i should have time to do these things
thanks again for the help