Media Center Not Working

D

dennisd

I running WinXP SP3 and am having this problem with Media Center 2005. When
I try to configure my internet connection this is the message I receive:


CRITICAL PROCESS FAILURE
A critical Media Center process has unexpectedly failed. If problems
persist, please restart your machine and try again, or contact technical
support. Code: 3

I didn't see anything on point on the board and I did a couple of google
searches and there were fixes that spoke to SP3 and Media Center rollup 2
which I don't know how to determine that and .Net Framework 1.1. I did try
those fixes, and was able to reinstall Net Framework, but rollup 2 failed.
And technical support....Dell wants $239 to fix this problem since my 3 year
warranty only covers hardware and no longer covers software and Microsoft
support directs me back to Dell. Talk about a couple of Software Pirates

Anyway, thanks in advance for any suggestions.

dennisd
 
S

Shenan Stanley

dennisd said:
I running WinXP SP3 and am having this problem with Media Center
2005. When I try to configure my internet connection this is the
message I receive:

CRITICAL PROCESS FAILURE
A critical Media Center process has unexpectedly failed. If problems
persist, please restart your machine and try again, or contact
technical support. Code: 3

I didn't see anything on point on the board and I did a couple of
google searches and there were fixes that spoke to SP3 and Media
Center rollup 2 which I don't know how to determine that and .Net
Framework 1.1. I did try those fixes, and was able to reinstall Net
Framework, but rollup 2 failed. And technical support....Dell wants
$239 to fix this problem since my 3 year warranty only covers
hardware and no longer covers software and Microsoft support
directs me back to Dell. Talk about a couple of Software Pirates
Anyway, thanks in advance for any suggestions.

Do one last backup and restore to factory defaults (format and install the
OS and applications clean.)

Obtain/install all Windows updates.

Obtain and utilize a decent antivirus software (Avira is a nice one, eSet
NOD32 (AV Only) also.)

Restore your files/emails/contacts/pictures/music from backup.

It's likely what Dell would do if you paid them, excluding any concern about
your stuff.
 
D

dennisd

Thanks for the response, however, I knew that I could reinstall everything
and all the sins of the past would go away, but that isn't what I want to
do. From what I read, one of the upgrades, I think it was the MCE rollup 2
overwrote a newer version of a critical .dll of .Net Framework or viceversa
unless the two upgrades were installed in a particular order.

Incidentally, this in my opinion should be the same as a factory recall; I
don't think that the consumer should be asked to pay for the cost to fix
this since it was caused by the software vendor. Where is this going to end;
next thing you know the vendor's will be sabotaging their own products in
order to create revenue streams from kickbacks from hardware vendors.

Thanks for you help just the same!
 

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