Meaning of (triangle)Error?

[CWLee]

I'm using Vista Ultimate, 64 bit. Windows Mail works fine,
and I use it with two different dialup connections.

In the lower right corner of the Windows Mail screen there
is a space which contains various reports, such as "checking
mail", "no new mail", etc. After checking for new mail, in
about 3-5 minutes a message appears that consists of a
yellow triangle, within which there is an exclamation mark
(!) and then the word "Error".

I suspect this error message is caused by my computer
automatically checking both dialup accounts, and since only
one is active at a time, it is unable to connect to the
inactive one. I'd like to confirm this, or understand it
better. Ideas?

Thanks.

--

 

[mac]

I'm using Vista Ultimate, 64 bit. Windows Mail works fine, and I use it
with two different dialup connections.

In the lower right corner of the Windows Mail screen there is a space
which contains various reports, such as "checking mail", "no new mail",
etc. After checking for new mail, in about 3-5 minutes a message appears
that consists of a yellow triangle, within which there is an exclamation
mark (!) and then the word "Error".

I suspect this error message is caused by my computer automatically
checking both dialup accounts, and since only one is active at a time, it
is unable to connect to the inactive one. I'd like to confirm this, or
understand it better. Ideas?

Thanks.

Double click the yellow triangle>copy and paste the error message into your
reply.

 

[CWLee]

Double click the yellow triangle>copy and paste the error
message into your reply.

Here is what I get, with Xs added to provide some privacy:

"Account: 'pop3.Xch.edu', Server: 'pop3.Xch.edu', Protocol:
POP3, Server Response: '-ERR Cannot connect to POP server
10.XX.0.2 (10.XX.0.2:110), connect error 10060', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number:
0x800CCC90"

This is the reason I suspect MS Mail is trying to use the
dialup connection that is not active at that time. Why is
it trying to do that? Is there an easy way to stop that? I
do switch back and forth between the two dialup connections,
and I'd prefer the system not check the inactive connection,
so that the error message does not occur. (This is really a
very minor problem for me - really just an irritant - but
sometimes there are easy ways to get rid of nits like this.)

Thanks.

 

[CWLee]

Double click the yellow triangle>copy and paste the error
message into your reply.

Here is what I get, with Xs added to provide some privacy:

"Account: 'pop3.Xch.edu', Server: 'pop3.Xch.edu', Protocol:
POP3, Server Response: '-ERR Cannot connect to POP server
10.XX.0.2 (10.XX.0.2:110), connect error 10060', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number:
0x800CCC90"

This is the reason I suspect MS Mail is trying to use the
dialup connection that is not active at that time. Why is
it trying to do that? Is there an easy way to stop that? I
do switch back and forth between the two dialup connections,
and I'd prefer the system not check the inactive connection,
so that the error message does not occur. (This is really a
very minor problem for me - really just an irritant - but
sometimes there are easy ways to get rid of nits like this.)

Thanks.

 

[Gary VanderMolen]

Any IP address that starts with 10.X is not routable on
the Internet. It is used strictly for Local Area networks.
The question then becomes, what is substituting 10.XX.0.2
for pop3.Xch.edu? Are you running an anti-spam program?

From your headers I see you are using Avast antivirus to
scan emails. That is a no-no as far as Windows Mail is
concerned. For more on why scanning emails is bad, see
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Chances are, you installed Avast antivirus using its default install option.
If so, uninstall it, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning module.

After Avast is uninstalled, and before reinstalling, reboot your PC, then
try Windows Mail again, just to verify that the culprit has been found.

 

[CWLee]

Sorry, Gary, but I believe I confused you - perhaps you are
joining the thread late, and did not read the original
submission. I am the OP. I substituted the X and XX (that
you mentioned) in place of digits to disguise the real
locations, which are not relevant for the issue.

I do have Avast anti-virus, and it has (so far) not caused
me any problems of which I am aware.

I will check the reference you provided.

Thanks for your frequent constructive assistance to so many
of us who read this newsgroup.

==========================

 

[Gary VanderMolen]

I was fully aware that your 'XX' was a substitution for
the real characters (for privacy reasons). I stand by my
previous comments.