Massive boot delay, Event ID 7011, Bootvis no use

[Stan]

I'm trying to fix a 5 min boot delay on a HP Pavilion t530.uk for a
customer. The background story is that they accidentally started the HP
recovery process, this then reinstated the applications etc but kept
their data.

The delay occurs during the loading of startup's into the taskbar.
Usually, i see the f-prot AV load and then for the next 5 mins nothing
happens. Very occasional disk activity buit nothing really to speak of.
During the delay any attempt to press the start button is unresponsive
with an hourglass cursor. Checking the event viewer i see 5x Event ID
7011 30000ms Timeout's relating to the services ShellHWDetection,
WZCSVC, AudioSrv, RASAuto, wuauserv, These are then all repeated again
giving a total of 10x 30s = 300s delay.

After checking the net i tried Bootvis. Annoyingly the delay does not
occur when bootvis is doing its analysis, its back however on the next
reboot. Earlier i did think i had fixed the problem after configuring
the NIC and running the System file checker. However, i then removed a
few unrequired startup entries and the delay returned. This is starting
to make me think there is a timing issue and adding or removing startup
items can fix or create the problem.

I have tried sfc again, defragged, used Driverheavens TuneXP ultra fast
booting all with no success.

Can anyone suggest a way forward? I think i might give the HP recovery
process another attempt hoping it didn't function correctly before.

TIA Stan

 

[DanS]

I'm trying to fix a 5 min boot delay on a HP Pavilion t530.uk for a
customer. The background story is that they accidentally started the HP
recovery process, this then reinstated the applications etc but kept
their data.

The delay occurs during the loading of startup's into the taskbar.
Usually, i see the f-prot AV load and then for the next 5 mins nothing
happens. Very occasional disk activity buit nothing really to speak of.
During the delay any attempt to press the start button is unresponsive
with an hourglass cursor. Checking the event viewer i see 5x Event ID
7011 30000ms Timeout's relating to the services ShellHWDetection,
WZCSVC, AudioSrv, RASAuto, wuauserv, These are then all repeated again
giving a total of 10x 30s = 300s delay.

After checking the net i tried Bootvis. Annoyingly the delay does not
occur when bootvis is doing its analysis, its back however on the next
reboot. Earlier i did think i had fixed the problem after configuring
the NIC and running the System file checker. However, i then removed a
few unrequired startup entries and the delay returned. This is starting
to make me think there is a timing issue and adding or removing startup
items can fix or create the problem.

I have tried sfc again, defragged, used Driverheavens TuneXP ultra fast
booting all with no success.

Can anyone suggest a way forward? I think i might give the HP recovery
process another attempt hoping it didn't function correctly before.

TIA Stan

I would start out by disabling all of those services and see if the PC
boot normally. Check all dependencies also. Maybe a repair install is
required.

 

[Stan]

I would start out by disabling all of those services and see if the PC
boot normally. Check all dependencies also. Maybe a repair install is
required.

Thanks for this advice. As time was short i ran a non-destructive
recovery (this was a HP machine with no proper WinXP cd) which seems to
have done the trick. It did mean it took the machine back to 2004 so i
then had to perform various install's and uninstall's to get it back to
2006.

Thanks again