Manipulating Tasks vie the content of emails

[Guest]

At Work there is a online system called Gemini which you log issues. The user
who logs the issue is sent an email whenever the status of these issues
changes (i.e. on creation, fixing and closer of these issues)
The subject of these emails send contains the issue id number, the state the
issue has changed to and a description of the issue.

It's my job to fix these issues and so what I was wondering was, is there
anyway I can create a rule in Outlook 2007 which will create a task when it
receives an email with "fixed" in the subject and then mark that task as
complete when it receives an email with "Closed" in the subject.
Currently I've got the first bit covered as it flags any emails with Fixed
in the subject but often when I close these issues on the Gemini system it
leaves stray tasks in my Outlook

Anyone got any ideas???

 

[Sue Mosher [MVP-Outlook]]

That can be done with VBA code. See http://www.outlookcode.com/codedetail.aspx?id=959 for a code sample. If you're new to Outlook VBA, see http://outlookcode.com/article.aspx?id=49 for basics.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers