ManageSoft

[Guest]

When my network runs a program caled ManageSoft it has a bizarre effect on my
DB. It will take a blank data entry screen or even one being filled and fill
it with data from an old record. When this happens, Managesoft tells my it is
checking the XP Office Service Pack. Any Ideas

 

[Van T. Dinh]

I have noidea of ManageSoft and I can't see how it relates to Microsoft
Office Service Patch(es) but the Web site for Office Update is:

http://office.microsoft.com/officeupdate/

BTW, this newsgroup is for Microsoft Access, a database application. If you
have furyher question, please post to the newsgroup(s) appropriate for the
software you are using.

 

[Guest]

Sorry Van, I assumed that as I was posting in the Access group, it would be
assumed that I was using an Access database, which I am.

Managesoft is an application which updates software.
(http://www.managesoft.com) I thought Microsoft probably owned them anyway.

I also now have a little more info. The ManageSoft process in the background
seems to trigger a refresh. I have now discovered I can trigger the "anomaly"
by hitting F9 (refresh). I am going to some more research, and maybe post a
fresh topic, but is there any reason hitting F9 in a data entry form (of an
Access Database) would prefill old data?

 

[Van T. Dinh]

There is no ManageSoft newsgroup in the Microsoft news-server so AFAIK,
ManageSoft is not owned by Microsoft.

This newsgroup is fairly special: lots of users think that is is for
general-purpose "access" (whatever this means) and all sorts of questions
are posted here. Unless the description clearly indicates Access, it is
more prudent to confirm that the question is related to Microsoft Access.

F9 has a number of slightly different actions depending on the context but
the action is generally refresh or requery. Check Access Help topic
"Keyboard Shortcuts" for the different contexts.

 

[Guest]

All of which brings me finally to a specific Microsoft Access question.

Can the refresh process, activated by hitting F9, be disabled at Form or
Query level to stop the problem I am experiencing?

Regards Rob

 

[Van T. Dinh]

Try using AutoKeys Macro to assigne some other action / no action to F9.

Check Access Help on AutoKeys.

 

[Guest]

It is not the F9 key that is the problem as such, I need to disable the
refresh that F9 triggers, as other system events seem to be triggering it
also. i.e. Screen toggling and the aforementioned managesoft update.

 

[Van T. Dinh]

Not sure but you may need to use unbound Form rather than bound Form. In
bound Forms, Access does a number of automatic processes relating to data
refresh.