Major Browser Problems only fixed at reboot

[Guest]

My Internet Explorer has stopped working after about 5 hours of use. I get
the "Page Cannot Be Displayed Error" - Cannot find server or DNS is at the
bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either, my
network connection shows that information is both being received and sent,
but I cannot connect with the browser or access other computers on my home
network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode. Usually
find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.

 

[MowGreen [MVP]]

KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

 

[Guest]

Given that restarting the computer usually solves the problem, how do I
determine if this fixed the root cause?

Also I was wondering why this would all the sudden start happening. Any
insight is much appreciated.

Also noticed that my connection bandwidth slowed way down. Not sure if it is
related.

KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

My Internet Explorer has stopped working after about 5 hours of use. I get
the "Page Cannot Be Displayed Error" - Cannot find server or DNS is at the
bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either, my
network connection shows that information is both being received and sent,
but I cannot connect with the browser or access other computers on my home
network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode. Usually
find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.

 

[MowGreen [MVP]]

Answers inline :

Given that restarting the computer usually solves the problem, how do I
determine if this fixed the root cause?

Not sure what you mean here ... restarting fixed the issue or doing any
of the steps I listed for you ?

Also I was wondering why this would all the sudden start happening. Any
insight is much appreciated.

Are you using a router ? Did you have any issues with malware ?
Was there an update/newly installed hard/software that may have caused
this ?

Also noticed that my connection bandwidth slowed way down. Not sure if it is
related.

Again, not sure what you mean. When you say " connection bandwidth " are
referring to the speed of the connection, how fast you can download
files, how fast a page loads, etc ?

Did you try - emptying TIF ( a large, bloated TIF cache can slow
browsing down; set the TIF to 10MB )

resetting the Winsock ( it *could* have been damaged )

flushing the DNScache ( it could be referring to sites that no longer
exist or the URL's are non-static and may have been changed, etc. )

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security


................. In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

:

KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................


KR wrote:

My Internet Explorer has stopped working after about 5 hours of use. I get
the "Page Cannot Be Displayed Error" - Cannot find server or DNS is at the
bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either, my
network connection shows that information is both being received and sent,
but I cannot connect with the browser or access other computers on my home
network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode. Usually
find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.

 

[Kelly]

Check your setting here:

Right click the connection icon in the Notification
Area/Status/Properties/Connect Using WiFi/Configure/Power Management and
uncheck Allow the computer to turn off this device to save power.

Right click My Computer Icon/Properties/Hardware/Device Manager. Expand
Network Adapters/Right click the adapter in question/Properties. Select
Power Management and uncheck: Allow the computer to turn off the device to
save power.


Right click My Computer Icon/Properties/Hardware/Device Manager. Expand USB
Controllers/Double Click USB Root Hub/Properties. Select Power Management
and uncheck: Allow the computer to turn off the device to save power.

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Answers inline :

Given that restarting the computer usually solves the problem, how do I
determine if this fixed the root cause?

Not sure what you mean here ... restarting fixed the issue or doing any of
the steps I listed for you ?

Also I was wondering why this would all the sudden start happening. Any
insight is much appreciated.

Are you using a router ? Did you have any issues with malware ?
Was there an update/newly installed hard/software that may have caused
this ?

Also noticed that my connection bandwidth slowed way down. Not sure if it
is related.

Again, not sure what you mean. When you say " connection bandwidth " are
referring to the speed of the connection, how fast you can download files,
how fast a page loads, etc ?

Did you try - emptying TIF ( a large, bloated TIF cache can slow browsing
down; set the TIF to 10MB )

resetting the Winsock ( it *could* have been damaged )

flushing the DNScache ( it could be referring to sites that no longer
exist or the URL's are non-static and may have been changed, etc. )

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security


................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

:

KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................


KR wrote:


My Internet Explorer has stopped working after about 5 hours of use. I
get the "Page Cannot Be Displayed Error" - Cannot find server or DNS is
at the bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either,
my network connection shows that information is both being received and
sent, but I cannot connect with the browser or access other computers on
my home network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode.
Usually find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.

 

[Guest]

I could not find the power management in this part:
Right click the connection icon in the Notification
Area/Status/Properties/Connect Using WiFi/Configure/Power Management and
uncheck Allow the computer to turn off this device to save power.

but disabled it in the other parts you mentioned.

Check your setting here:

Right click the connection icon in the Notification
Area/Status/Properties/Connect Using WiFi/Configure/Power Management and
uncheck Allow the computer to turn off this device to save power.

Right click My Computer Icon/Properties/Hardware/Device Manager. Expand
Network Adapters/Right click the adapter in question/Properties. Select
Power Management and uncheck: Allow the computer to turn off the device to
save power.


Right click My Computer Icon/Properties/Hardware/Device Manager. Expand USB
Controllers/Double Click USB Root Hub/Properties. Select Power Management
and uncheck: Allow the computer to turn off the device to save power.

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Answers inline :

Given that restarting the computer usually solves the problem, how do I
determine if this fixed the root cause?

Not sure what you mean here ... restarting fixed the issue or doing any of
the steps I listed for you ?

Also I was wondering why this would all the sudden start happening. Any
insight is much appreciated.

Are you using a router ? Did you have any issues with malware ?
Was there an update/newly installed hard/software that may have caused
this ?

Also noticed that my connection bandwidth slowed way down. Not sure if it
is related.

Again, not sure what you mean. When you say " connection bandwidth " are
referring to the speed of the connection, how fast you can download files,
how fast a page loads, etc ?

Did you try - emptying TIF ( a large, bloated TIF cache can slow browsing
down; set the TIF to 10MB )

resetting the Winsock ( it *could* have been damaged )

flushing the DNScache ( it could be referring to sites that no longer
exist or the URL's are non-static and may have been changed, etc. )

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security


................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

:


KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................


KR wrote:


My Internet Explorer has stopped working after about 5 hours of use. I
get the "Page Cannot Be Displayed Error" - Cannot find server or DNS is
at the bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either,
my network connection shows that information is both being received and
sent, but I cannot connect with the browser or access other computers on
my home network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode.
Usually find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.

 

[Guest]

I meant that when I have experienced this problem prior to doing the fixes
you mentioned the problem is alleviated, so considering that after doing the
fixes you mentioned I had to restart, I wasn't sure if I could tell the
problem had been permanently fixed. It does not look like it has been.

I use a wireless router with encryption. Never had this problem before
though. Not sure if I have malware. I am not picking anything up with MS
antispy, adaware, or spybot. No new hardware. Only new software was the MS
antispy.

When I say speed of connection, I meant the rate at which number of packets
change in the Wireless Network Connection Status window.

I did empty the TIF. It was definitely bloated, but that did not seem to
solve the problem. I reset the winsock and flushed the DNS cache but still
seem to have the problem.

Answers inline :

Given that restarting the computer usually solves the problem, how do I
determine if this fixed the root cause?

Not sure what you mean here ... restarting fixed the issue or doing any
of the steps I listed for you ?

Also I was wondering why this would all the sudden start happening. Any
insight is much appreciated.

Are you using a router ? Did you have any issues with malware ?
Was there an update/newly installed hard/software that may have caused
this ?

Also noticed that my connection bandwidth slowed way down. Not sure if it is
related.

Again, not sure what you mean. When you say " connection bandwidth " are
referring to the speed of the connection, how fast you can download
files, how fast a page loads, etc ?

Did you try - emptying TIF ( a large, bloated TIF cache can slow
browsing down; set the TIF to 10MB )

resetting the Winsock ( it *could* have been damaged )

flushing the DNScache ( it could be referring to sites that no longer
exist or the URL's are non-static and may have been changed, etc. )

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security


................. In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

:

KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................


KR wrote:


My Internet Explorer has stopped working after about 5 hours of use. I get
the "Page Cannot Be Displayed Error" - Cannot find server or DNS is at the
bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either, my
network connection shows that information is both being received and sent,
but I cannot connect with the browser or access other computers on my home
network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode. Usually
find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.

 

[MowGreen [MVP]]

Suggest you set the MTU's to 1492 for the router. Having it set to 1500,
the default setting, can cause the issue you're experiencing.

MowGreen [MVP 2004-2005]

===============
*-343-* FDNY
Never Forgotten
===============

............... In memory of our dear friend, Alex Nichol .............
........................... 1935-2005 ...............................

I meant that when I have experienced this problem prior to doing the fixes
you mentioned the problem is alleviated, so considering that after doing the
fixes you mentioned I had to restart, I wasn't sure if I could tell the
problem had been permanently fixed. It does not look like it has been.

I use a wireless router with encryption. Never had this problem before
though. Not sure if I have malware. I am not picking anything up with MS
antispy, adaware, or spybot. No new hardware. Only new software was the MS
antispy.

When I say speed of connection, I meant the rate at which number of packets
change in the Wireless Network Connection Status window.

I did empty the TIF. It was definitely bloated, but that did not seem to
solve the problem. I reset the winsock and flushed the DNS cache but still
seem to have the problem.

:

Answers inline :

Given that restarting the computer usually solves the problem, how do I
determine if this fixed the root cause?

Not sure what you mean here ... restarting fixed the issue or doing any
of the steps I listed for you ?

Also I was wondering why this would all the sudden start happening. Any
insight is much appreciated.

Are you using a router ? Did you have any issues with malware ?
Was there an update/newly installed hard/software that may have caused
this ?

Also noticed that my connection bandwidth slowed way down. Not sure if it is
related.

Again, not sure what you mean. When you say " connection bandwidth " are
referring to the speed of the connection, how fast you can download
files, how fast a page loads, etc ?

Did you try - emptying TIF ( a large, bloated TIF cache can slow
browsing down; set the TIF to 10MB )

resetting the Winsock ( it *could* have been damaged )

flushing the DNScache ( it could be referring to sites that no longer
exist or the URL's are non-static and may have been changed, etc. )

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security


................. In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

:



KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................


KR wrote:



My Internet Explorer has stopped working after about 5 hours of use. I get
the "Page Cannot Be Displayed Error" - Cannot find server or DNS is at the
bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either, my
network connection shows that information is both being received and sent,
but I cannot connect with the browser or access other computers on my home
network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode. Usually
find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.

 

[MowGreen [MVP]]

Suggest you set the MTU's to 1492 for the router. Having it set to 1500,
the default setting, can cause the issue you're experiencing.

MowGreen [MVP 2004-2005]

===============
*-343-* FDNY
Never Forgotten
===============

............... In memory of our dear friend, Alex Nichol .............
........................... 1935-2005 ...............................

I meant that when I have experienced this problem prior to doing the fixes
you mentioned the problem is alleviated, so considering that after doing the
fixes you mentioned I had to restart, I wasn't sure if I could tell the
problem had been permanently fixed. It does not look like it has been.

I use a wireless router with encryption. Never had this problem before
though. Not sure if I have malware. I am not picking anything up with MS
antispy, adaware, or spybot. No new hardware. Only new software was the MS
antispy.

When I say speed of connection, I meant the rate at which number of packets
change in the Wireless Network Connection Status window.

I did empty the TIF. It was definitely bloated, but that did not seem to
solve the problem. I reset the winsock and flushed the DNS cache but still
seem to have the problem.

:

Answers inline :

Given that restarting the computer usually solves the problem, how do I
determine if this fixed the root cause?

Not sure what you mean here ... restarting fixed the issue or doing any
of the steps I listed for you ?

Also I was wondering why this would all the sudden start happening. Any
insight is much appreciated.

Are you using a router ? Did you have any issues with malware ?
Was there an update/newly installed hard/software that may have caused
this ?

Also noticed that my connection bandwidth slowed way down. Not sure if it is
related.

Again, not sure what you mean. When you say " connection bandwidth " are
referring to the speed of the connection, how fast you can download
files, how fast a page loads, etc ?

Did you try - emptying TIF ( a large, bloated TIF cache can slow
browsing down; set the TIF to 10MB )

resetting the Winsock ( it *could* have been damaged )

flushing the DNScache ( it could be referring to sites that no longer
exist or the URL's are non-static and may have been changed, etc. )

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security


................. In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................

:



KR,

First, empty the Temporary Internet Files via Internet Options in the
Control Panel. Click the Delete Files button and put a check in the box
next to Delete all offline content. Click OK.

Next, flush the DNS cache. Go to Start, Run, type in
cmd
Click OK or press Enter.
At the Command Prompt type in
ipconfig /flushdns
Press Enter.

If XP SP2 is installed, try rebuilding the Winsock stack. Open a Command
Prompt. At the Command Prompt type in
netsh winsock reset
Press Enter.
Restart the system.

If that does not resolve the issue have a look at :

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/?id=314067

MowGreen [MVP 2004-2005]
Windows Server - Software Distribution
Windows - Security

................ In memory of our dear friend, Alex Nichol .............
........................ 1935-2005 ................................


KR wrote:



My Internet Explorer has stopped working after about 5 hours of use. I get
the "Page Cannot Be Displayed Error" - Cannot find server or DNS is at the
bottom of the page.

Email seems to work, other non-MS browsers do not seem to work either, my
network connection shows that information is both being received and sent,
but I cannot connect with the browser or access other computers on my home
network.

I have run VirusScan, Spybot, Adaware, and MS Antispy in safe mode. Usually
find a few cookies with the antispyware but nothing else.

As soon as I reboot the computer it works fine again.

Any help would be appreciated.