MailWasher is crashing my system

[Jan Il]

Hi all - I have been using MailWasher for the past few weeks, and it has
been working fine. However, suddenly, yesterday and today, when I shut it
down, it gives me the Bums' Rush and just gives me the blue screen. When I
shut it down from the Power on/off button, and then restart, when it comes
back up I get an error box that says there was a Kernel386 error. I have
never seen this before, so I have no idea what it is referring to. I
recently installed Mozilla, and it also boots to the blue screen. I did not
have any problems like this until after I installed Mozilla a few days ago,
but just. I can't get to the Mozilla support, 'cause as soon as I click on
support it boots to the blue screen.

I am hoping that perhaps someone might be able to shed some light on what
might be happening. My RAM, Memory and resources are sufficient to handle
the program.

Best regards,
Jan

 

[Bart Bailey]

In Message-ID:<sZWmb.82449$vj2.43285@fed1read06> posted on Sun, 26 Oct

Hi all - I have been using MailWasher for the past few weeks, and it has
been working fine.

Of course,
it's a good app <g>
Are you using the MW-Pro,
or one of the freebie versions?

I recently installed Mozilla,

Certainly not on my recommendation,
however, there are many fans of that browser here
who might can help you get it sussed out.

Did your BSOD happen to refer to which application triggered it,
or just the kernal error?

good luck

BTW: how close are the fires to you?
lots of smoke and ash fallout here.

 

[Duane Arnold]

Hi all - I have been using MailWasher for the past few weeks, and it
has been working fine. However, suddenly, yesterday and today, when I
shut it down, it gives me the Bums' Rush and just gives me the blue
screen. When I shut it down from the Power on/off button, and then
restart, when it comes back up I get an error box that says there was
a Kernel386 error. I have never seen this before, so I have no idea
what it is referring to. I recently installed Mozilla, and it also
boots to the blue screen. I did not have any problems like this until
after I installed Mozilla a few days ago, but just. I can't get to the
Mozilla support, 'cause as soon as I click on support it boots to the
blue screen.

I am hoping that perhaps someone might be able to shed some light on
what might be happening. My RAM, Memory and resources are sufficient
to handle the program.

Best regards,
Jan

http://www3.sympatico.ca/mikenowo/hints/hw-errors.htm#kern32

Now, I am not saying to do anything here. You just wanted to know about
the error and possible fix.

I'll just say that a possible upgrade of the O/S over the top of the
existing install might fix the problem. It won't break anything with
other programs. I would uninsatll the two applications that are giving
you the problems and then upgrade over the top. And then reinstall the
applications. But it could just be that you have installed a old version
of one of the programs that is not compatible.

I have used the upgrade and reinstall and application method a few times
over the years to fix a problem. If you have applied SP(s)and I believe
Hot Fixes you'll have to reinstall them, if O/S upgrade fix is used.

Duane

 

[Larry Sabo]

Hi all - I have been using MailWasher for the past few weeks, and it has
been working fine. However, suddenly, yesterday and today, when I shut it
down, it gives me the Bums' Rush and just gives me the blue screen. When I
shut it down from the Power on/off button, and then restart, when it comes
back up I get an error box that says there was a Kernel386 error. I have
never seen this before, so I have no idea what it is referring to. I
recently installed Mozilla, and it also boots to the blue screen. I did not
have any problems like this until after I installed Mozilla a few days ago,
but just. I can't get to the Mozilla support, 'cause as soon as I click on
support it boots to the blue screen.

I am hoping that perhaps someone might be able to shed some light on what
might be happening. My RAM, Memory and resources are sufficient to handle
the program.

Best regards,
Jan

Restore the registry from prior to the problem beginning. (at a
command prompt: scanreg /restore, assuming win9x, or restore a prior
system restore if winMe, win2k or XP).

Larry

 

[harvey]

MailWasher will crash if you shut it down while it is processing messages.
Blue screens..

 

[Fergie]

Hi Jan.......

As you are using WinME.......why not uninstall the two programs and do a
System Restore if it is not more than a week or so. I have gone back as
far as 2 weeks, but it is not advisable.

Remember if you reinstall WinME, you have to get the Sept. 8th, 2001
patch to make System Restore do auto restore points again. I would try
the uninstall first, do a RegClean (I can send you the MS RegClean if
you have cable)......and see how it goes......

You have System Restore as a backup here.

Cheers.....Heather

 

[Jan Il]

Bart,

In Message-ID:<sZWmb.82449$vj2.43285@fed1read06> posted on Sun, 26 Oct


Of course,
it's a good app <g>
Are you using the MW-Pro,
or one of the freebie versions?

THe freebie.....to test it out first.... ;-))

Certainly not on my recommendation,
however, there are many fans of that browser here
who might can help you get it sussed out.

Why......of course not on your recommendation....a few others though, and
not just Art. ;-)

Did your BSOD happen to refer to which application triggered it,
or just the kernal error?

Hey...I do few other languages besides English, lightly, but, Greek is not
one of them.... ;-) When the blue screen throws a line of error lingo at me,
I have no idea what it means. No, it did not designate any specific program
that I could determine from the message....just the Kernel386. Strange, I
was really caught off guard with that, as it is usually something like
Kernel32 something.

good luck
Thanks!

BTW: how close are the fires to you?
lots of smoke and ash fallout here.

Well...let's just say.....*WAYYY* too close. You got smoke and ash? We
could not even see the house at the end of our block for the smoke and ash
most of the day. We had fires literally 180 degrees around us, and only a
few miles away before the winds died down and it slowed up. I live near the
52 and Mission Gorge Rd area.....Santee Lakes and Mission Trails Park are
not that far away. So, the car is still packed, and I'm still
watching.....and it's still creeping.... power is iffy.....no fun. Thanks
for asking.

Jan

Jan

 

[Bart Bailey]

In Message-ID:<[email protected]> posted on Sun, 26 Oct

MailWasher will crash if you shut it down while it is processing messages.
Blue screens..

Yeah, If you try to terminate it while it's still hooked to the winsock
without using the internal stop process first. Like if you're trying to
bounce to an invalid domain and it hasn't timed out yet. I haven't tried
to kill it with Appswat yet so don't know if that would produce the same
BSOD or not. Appswat is a ruthless prockill whereas a more graceful
termination of running processes can be accomplished with a freeware app
called Faber Toys.
http://www.faberbox.com/fabertoys.asp

 

[Jan Il]

Hi Duane,

http://www3.sympatico.ca/mikenowo/hints/hw-errors.htm#kern32

Now, I am not saying to do anything here. You just wanted to know about
the error and possible fix.

I'll just say that a possible upgrade of the O/S over the top of the
existing install might fix the problem. It won't break anything with
other programs. I would uninsatll the two applications that are giving
you the problems and then upgrade over the top. And then reinstall the
applications. But it could just be that you have installed a old version
of one of the programs that is not compatible.

I have used the upgrade and reinstall and application method a few times
over the years to fix a problem. If you have applied SP(s)and I believe
Hot Fixes you'll have to reinstall them, if O/S upgrade fix is used.

Duane

I really appreciate this information. I must say that I don't /really/
think it is the MW, as it had been working fine since I installed it.
Perhaps you are right that the Mozie I installed was not a good version, as
the problem did not happen with MW until I installed the Mozie 1.2. I tried
the newer version but, I couldn't get it to open without crashing, I tried
the 1.2.

I have uninstalled Mozie for now, but, when I shut down MW I still got the
blue screen. I don't spazzz as much as I used to when I get one of those,
but, shooo...it does still make me take a big gulp, and utter a few Hoollyyy
Cooww's when it pops up out of the...well...blue. <g>

Ya know, I know that the reinstall of the ME is a good way to sort things
out...but, I have such a hard time with so many problems with reinstalling
all the SP's, updates, and patches, that I tarry to do that unless there is
no other recourse.

Thanks again for your time and assistance, I do appreciate it.

Jan

 

[Jan Il]

Hi harvey,

MailWasher will crash if you shut it down while it is processing messages.
Blue screens..

I will keep this in mind, but, at the times that I shut it down, it did not
appear to be processing any messages at elast not that I could see. But,
I'll keep that in mind, and be sure not to shut Venus down before it has
finished devouring all the flies. ;-))

Best regards,
Jan

 

[Jan Il]

Hey Fergie! )

Hi Jan.......

As you are using WinME.......why not uninstall the two programs and do a
System Restore if it is not more than a week or so. I have gone back as
far as 2 weeks, but it is not advisable.

Remember if you reinstall WinME, you have to get the Sept. 8th, 2001
patch to make System Restore do auto restore points again. I would try
the uninstall first, do a RegClean (I can send you the MS RegClean if
you have cable)......and see how it goes......

You have System Restore as a backup here.

Cheers.....Heather

Well...it would seem that when I get the blue screen, I lose any restore
points. I did try to do a Restore after the first crash, and went to the
Safe Mode and all, but, then I went to do the Restore, there were no prior
restore points, just today.

I did unintall the Mozie, to see how MW would behave afterwards. But, I
still got the same type of problems and error messages. I didn't want to do
anything more until I heard back as to what I might do to get things back to
normal. Now...with no restore points, uhmm...phooh...I guess if the uniI
have no choice but to reinstall ME. I just have sooo many problems
intalling all the updates, and SP's and patches, etc. You know from the
WinME ng the problems I've had installing these. I just hesitate to go there
unless I really, really have to....sigh...(whine and pule...)..

Yes, please do send me RegClean, as I have Cox Cable. You should have my
addy by now...but, if not, let me know. ;-))

Thank you Heather, I really do appreciate your help. I would perfer to try
the uninstall and clean of the MW first.

Toodle!

Jan

 

[Jan Il]

Hi Larry!

Restore the registry from prior to the problem beginning. (at a
command prompt: scanreg /restore, assuming win9x, or restore a prior
system restore if winMe, win2k or XP).

Larry

I will try the scanreg /restore, but, I don't have any System Restore points
prior to today since I have had the blue screen. It seems to wipe out any
restore points other than the one for the day of the incident.

Thank you very much for your time to reply, I really do appreciate it.

Best regards,
Jan

 

[David]

It's bad enough when something crashes itself, but if it BSOD's your OS
I would stay away from it. Part of the problem is windows ME, I suspect
it may only crash itself with 2k or xp, but if the developers don't know
enough about error handling to avoid such problems I can only guess what
security vulnerabilities they might have left waiting to be discovered.

 

[David]

Did you make mozilla the default browser, mozilla mail the default mail
agent? If so try changing the defaults back to OE/IE and see what
happens. Even the latest version of mozilla has some stability problems.
I've seen a few crashes particularly if you preload it for a quicker get
up and go. I call it the get up and go down setting You're at a
disadvantage these days with ME and maybe Moz in regards to MW, first
many developers are doing limited testing of their products on the older
OS versions, and second if mailwasher somehow integrates with your email
program(I don't know I don't use MailWasher)there is probably less
testing of MW with Mozmail.

Otherwise what is the exact BSOD error code.....numbers
and all if it applies. You may have gotten a bad install of
mozilla, have entered dll hell or there is some incompatibility
somewhere amongst products. You could also try reinstalling mozilla.

 

[Jan Il]

Hi David,

It's bad enough when something crashes itself, but if it BSOD's your OS
I would stay away from it. Part of the problem is windows ME, I suspect
it may only crash itself with 2k or xp, but if the developers don't know
enough about error handling to avoid such problems I can only guess what
security vulnerabilities they might have left waiting to be discovered.

Good point, thank you very much for your added input.

Jan

 

[Jan Il]

Hi David,

Did you make mozilla the default browser, mozilla mail the default mail
agent? If so try changing the defaults back to OE/IE and see what
happens. Even the latest version of mozilla has some stability problems.
I've seen a few crashes particularly if you preload it for a quicker get
up and go. I call it the get up and go down setting You're at a
disadvantage these days with ME and maybe Moz in regards to MW, first
many developers are doing limited testing of their products on the older
OS versions, and second if mailwasher somehow integrates with your email
program(I don't know I don't use MailWasher)there is probably less
testing of MW with Mozmail.

Yes, I did make Mozilla the default browser. but, not my default mail agent.
I did change back to IE as the default browser, and I had an icon for
Mozilla on the desktop. I was actually doing some testing with it, to just
see what it was all about before I commited to it all the way.

But, I had been using MW for about weeks, and had not had any problem with
it until I intalled Mozilla. Oh, David...don't tell me you are one of those

Otherwise what is the exact BSOD error code.....numbers
and all if it applies. You may have gotten a bad install of
mozilla, have entered dll hell or there is some incompatibility
somewhere amongst products. You could also try reinstalling mozilla.

I did try reinstalling, but, when I got the first blue screen again, I
uninstalled while the gettin' was good. Don't know what the problem is, but,
for right now, think I'll just kinda by-pass that one.

Thank you very much for your additional information, I really appreciate it.

Best regards,
Jan

 

[mhagen]

Hi Duane,




I really appreciate this information. I must say that I don't /really/
think it is the MW, as it had been working fine since I installed it.
Perhaps you are right that the Mozie I installed was not a good version, as
the problem did not happen with MW until I installed the Mozie 1.2. I tried
the newer version but, I couldn't get it to open without crashing, I tried
the 1.2.

I have uninstalled Mozie for now, but, when I shut down MW I still got the
blue screen. I don't spazzz as much as I used to when I get one of those,
but, shooo...it does still make me take a big gulp, and utter a few Hoollyyy
Cooww's when it pops up out of the...well...blue. <g>

Ya know, I know that the reinstall of the ME is a good way to sort things
out...but, I have such a hard time with so many problems with reinstalling
all the SP's, updates, and patches, that I tarry to do that unless there is
no other recourse.

Thanks again for your time and assistance, I do appreciate it.

Jan

I never had conflicts between Mozilla or Mailwasher - though Mailwasher
will crash if you interupt it while it's still working and Moz won't
spam sort up if you read a message while it's still downloading. The old
remove and re-install might be in order. Never got a BSOD from either.
I'd look at win ME first...

Sorry to wander slightly off topic (it was just mentioned) on this but
just came here from a thread on a forestry group. Is the Santa Ana
worse than usual - why are these fires extra bad? More houses up in the
hills than before, too much bug killed Pine, chapparal too deep, CDF
seasonal fire fighters all laid off already?

 

[Bart Bailey]

In Message-ID:<[email protected]> posted

if mailwasher somehow integrates with your email
program(I don't know I don't use MailWasher)there is probably less
testing of MW with Mozmail.

There is just a convenience button in MW,
that invokes whatever shortcut you assign,
could be [calculator.exe]
but MW doesn't "integrate" with any mail application.

 

[Jan Il]

Hi mhagen!

I never had conflicts between Mozilla or Mailwasher - though Mailwasher
will crash if you interupt it while it's still working and Moz won't
spam sort up if you read a message while it's still downloading. The old
remove and re-install might be in order. Never got a BSOD from either.
I'd look at win ME first...

I have sorta fallen back to regroup a bit. I've uninstalled both the Mozie
and MW for now in order to try and get things back on level ground (or, at
least as much as possible). Then I will reinstall the MW and see how that
goes. I didn't have any problem with MW before I installed Mozilla.
Although, that is not to say that a problem in MW could not arise at about
the same as I installed the Mozilla. So, I'll start over and see how that
goes. If MW is not going to cause me problems, I would like to keep it.
But, I'm gonna try everything else I can before I stir the snake pit again
with a ME reinstall and then have to reinstall all the updates and SP's.
It'll mean more Black and Puce candles, more straw doll, another box of
salt, and perhaps require the chicken dance again to ward off the update
evil spirits while I run the installs. (whine..pule...hissy fit...PHOOH!!)

Sorry to wander slightly off topic (it was just mentioned) on this but
just came here from a thread on a forestry group. Is the Santa Ana
worse than usual - why are these fires extra bad? More houses up in the
hills than before, too much bug killed Pine, chapparal too deep, CDF
seasonal fire fighters all laid off already?

'k....well..guess it is a bit of all the above, but, mostly, lack of rain
over the past few years. Because San Diego is on the Pacific ocean, a lot of
people tend to forget that our area of Southern Calif. is actaully desert.
While we get snow in the mountains, most of the water runs off into the
ocean, as we are not allowed to build any new reservoirs to catch and hold
the runoff from the snow and rains. I live in Santee, in the inland desert
area of the San Diego area. We had fire in the hills on three sides, a 180
degrees ring, within a mile or so of our home, with only one major street
and only one open freeway to get out. We have smoke and ash out the wahzoo,
and are on standby in case the winds change and the nearby fires still out
of control start back our way. Yesterday was the worst fire disaster in San
Diego's history, and today could be as bad, if not worse. The fires have
been deadly, the cause of several deaths in various areas. The conditions
throughout So. Calif. were ripe for a situation like this.

Many of our area and CDF firefighters and equipment were away assisting with
the huge fire in the Rancho Cucamonga/San Bernardino area, where I also have
family. Also, the fact that all these fires happened to start within a short
time of each other, would lead to the possibility. ???? As it is right now,
most of the So. Calif. coast side area from Orange County to the Mexican
border is on fire, with the two biggest and most deadly ones now about to
merge at any time. These are not just fires, they are fire *storms*, and
there really is a difference in how fast they move, which way, even without
high winds, as they create their own wind forces, and are swirling, sorta
like a tornado almost, and why they are so much more intense and
destructive.

Jan

 

[Bart Bailey]

In Message-ID:<[email protected]> posted on Mon, 27 Oct

Sorry to wander slightly off topic (it was just mentioned) on this but
just came here from a thread on a forestry group. Is the Santa Ana
worse than usual - why are these fires extra bad? More houses up in the
hills than before, too much bug killed Pine, chapparal too deep, CDF
seasonal fire fighters all laid off already?

We've had an exceptionally long drought,
the Santa Ana is an exceptionally hot one,
and there are more houses to fuel the fires.
Pine isn't as much a problem as dry eucalyptus,
chaparral occurs only in the few undeveloped areas between communities,
and all CDF personnel have been called in. The seasonal inmate squads
are either being evacuated from their own threatened encampments, or the
logistics are too overwhelming in this incident to implement them.