Mail not showing up in Outlook on time

[troy]

I am using Outlook 2002 with Exchange 2003 on Windows XP Pro.

Problem: User is not getting email on time. When a mail is sent to the user
it dosn't show up in the inbox until you move around in Outlook (example:
you move from contacts to inbox or from inbox to calandar) When you move
around in outlook all of the mails now show up in the inbox.

Things I have tried: Checked all mail setting with another 2002 client that
is working. Using OWA checked to see if the mail is getting to the mailbox,
it is.

Any other suggestions you guys can think of?

Thanks
Troyd

 

[John Gladwin via OfficeKB.com]

I am seeing the same thing on user's computer which I support. Win XP Pro SP2, Office XP SP3, Exchange 5.5. The first email sent to the user after Outlook is opened will appear in her Inbox. Subsequest to that she must click out of the Inbox and back in to see anymore new email. No error messages, activating Send/Receive makes no difference. You may contact me at john.gladwin[AT]pepperdine.edu

 

[Diane Poremsky [MVP]]

see if http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572
helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[John Gladwin via OfficeKB.com]

I was able to solve the problem I posted, which is similar to yours, by replacing mapi.dll and mapi32.dll in in the C:\Windows\System32 folder.