Mails not showing up in Inbox folder

D

dpetrek

When I send mail to myself (Mailbox - Administrator) , the mail just
appears in Sent Items, and never reaches my Inbox. Outlook is
connected to Exchange server in cached mode no errors at all.
What could be th reason for this?
"Folder size" on Inbox reports 0 kb on "Local data" and 5 kb on
"Server data" however Inbox is emtpy, no emails shown.
 
F

F. H. Muffman

dpetrek said:
When I send mail to myself (Mailbox - Administrator) , the mail just
appears in Sent Items, and never reaches my Inbox. Outlook is
connected to Exchange server in cached mode no errors at all.
What could be th reason for this?
"Folder size" on Inbox reports 0 kb on "Local data" and 5 kb on
"Server data" however Inbox is emtpy, no emails shown.


Are you getting *any* mail, or is it just mail you send to yourself that
never shows up?
Does the problem reproduce in OWA?
Does the problem reproduce for all users, or just this one?
 
D

dpetrek

Are you getting *any* mail, or is it just mail you send to yourself that
never shows up?
Does the problem reproduce in OWA?
Does the problem reproduce for all users, or just this one?

It is the first time we started using Exchange on this server.
I solved the problem. Some of Exchange services were not running,
don't ask me why.
Specifically, "Microsoft Exchange MTA stacks" was disabled.
The odd thing is that Outlook or Exchange have not reported any
errors...
 
F

F. H. Muffman

dpetrek said:
It is the first time we started using Exchange on this server.
I solved the problem. Some of Exchange services were not running,
don't ask me why.
Specifically, "Microsoft Exchange MTA stacks" was disabled.
The odd thing is that Outlook or Exchange have not reported any
errors...


Well, Outlook wouldn't care if the service was running. It doesn't use the
service.

Exchange.. well, if the service is set to automatic and the service isn't
starting on a reboot of the server, then there would be an error in the
Event Viewer. Either way, it's an Exchange issue, not an Outlook issue.
 
F

F. H. Muffman

dpetrek said:
Specifically, "Microsoft Exchange MTA stacks" was disabled.


And, fwiw, that service wouldn't be used for sending from user to user on
the same server. That service is used for sending mail to non-Exchange
2000+ systems, afaik. It isn't even used to send to the Internet.
 
D

dpetrek

And, fwiw, that service wouldn't be used for sending from user to user on
the same server. That service is used for sending mail to non-Exchange
2000+ systems, afaik. It isn't even used to send to the Internet.

Humm....how do you explain that th eproblem was solved then?
What really happened?
 

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