Mail not connecting with att?

W

WanderingFeet

My emails would send and receive fine until this morning. Now Windows Mail
keeps asking me for my user name and password, and not accepting the one I
enter. I know I am entering the correct info because I have checked with
the document I keep that information on. Also, I am able to log in at the
att site. If I close the window asking for the info I get this error message
-

Account: '(e-mail address removed)', Server: 'fpostoffice.isp.att.net', Protocol: POP3,
Server Response: '-ERR authorization not enabled', Port: 995, Secure(SSL):
Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

It hs been a bit sporadic. For example I just hit Send/Receive three times
in a row. The first two times it went fine, the third time it asked fo my
info again.



Can anyone help (before I call att tech support)?
 
M

mnkygrlsmom

Hi,

I have been having the exact same problem since yesterday evening. I have
tried different solutions but nothing has worked, I just keep getting the
same message that you are. If you don't get a response here but get
something from the att tech support could you please post. Thanks,
 
G

Gary VanderMolen

Like the error message implies, you need to enable send authentication.
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.
 
G

Gary VanderMolen

Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.
 
G

Gary VanderMolen

Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.
 
G

Gary VanderMolen

Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.
 
R

richard

I just got this fixed. My problem had to do with the migration of the
ATT/Yahoo web mail from Bellsouth webmail. I was on the phone with a tech for
1 hour & 45 minutes fiquring this out. My Att web mail & windows mail account
address (pop3) had to be reset. The mail now goes through the webmail before
it goes to your windows email account. If you can ask for dave
1.888.321.2375. I spoke with a couple different people before I got him and
he fiqured out the correction.
 
R

richard

I forgot to add that I had to uncheck the box to check for new mail on
startup. I was still sometime getting an error. I just manually click
send/receive and it works fine.
 
R

richard

You are correct Gary. That is one of the things that I had to change along
with my incoming & outgoing information.
 

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