Mail no longer remembers password

M

Mellowed

All of a sudden Windows Mail no longer remembers the log on password. Under
Account Setup/Servers, the password field is blank and the 'Remember
Password' square is checked. The same applies for Newsgroups. No programs
were loaded or unloaded. The computer was shut off over night. The problem
showed up in the morning upon booting up.

Any ideas?
 
G

Guest

Mellowed said:
All of a sudden Windows Mail no longer remembers the log on password.
Under Account Setup/Servers, the password field is blank and the 'Remember
Password' square is checked. The same applies for Newsgroups. No
programs were loaded or unloaded. The computer was shut off over night.
The problem showed up in the morning upon booting up.

Any ideas?
Windows Mail tends to forget the password if logon to the server fails for
any reason, or if you click the Apply button as usual after making a change
after adding the Remember Password checkmark. Try entering the passwords
again.
 
M

Mellowed

Windows Mail tends to forget the password if logon to the server fails for
any reason, or if you click the Apply button as usual after making a
change
after adding the Remember Password checkmark. Try entering the passwords
again.

Thanks Robert. I did all of the above. I'll try not using 'apply'.
 
G

Guest

If you click on Apply after adding the Remember Password checkmark, which
you usually need to do after changes, a quirk in Windows Mail makes it
forget the
password. See if it helps to click on the password box, then enter the
password
again and any approvals it needs. It isn't clear whether it will help to
click Apply
before you click OK afterwards.

Also, if a login to the server fails, possibly because the server is down,
Windows
Mail is likely to forget the password.
 

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