Mail Merge Problem

[neil154]

I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the contacts by
category. The mail merge sent only 981 emails. In the contacts selected
there are 25 that do not have an email address so I would have expected 1001
emails to be sent. I looked at the some of the contacts that did not get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make it work for
100% of the selected contacts?

Thanks for the help.

 

[Russ Valentine [MVP-Outlook]]

Not without any information. Post the detailed steps you used in Word's mail
merge group.

 

[neil154]

The steps I used were: viewed my contacts by category and then selected the
category that I wanted to use for the merge,. Then went to Tools\mail merge.
I checked "only selected contacts" and existing document (I do not use any
fields in the merge), form letter & E-mail and that was really all I had to
do. Word opened up and then I told word "finish & Merge.

Not without any information. Post the detailed steps you used in Word's mail
merge group.
--
Russ Valentine
[MVP-Outlook]

I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the contacts
by
category. The mail merge sent only 981 emails. In the contacts selected
there are 25 that do not have an email address so I would have expected
1001
emails to be sent. I looked at the some of the contacts that did not get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make it work
for
100% of the selected contacts?

Thanks for the help.

 

[Russ Valentine [MVP-Outlook]]

Lots of detail still missing. Your statement that you do not use any fields
in the merge is troubling indeed. For starters, you would have been prompted
to specify the location of the email address field Word was supposed to use
to send to each recipient. Have you verified that the field you specified is
correct, valid, and populated for each recipient you chose?
The number of possible problems here is endless. No one can help until you
narrow the possibilities, and in the proper group.
--
Russ Valentine
[MVP-Outlook]

The steps I used were: viewed my contacts by category and then selected
the
category that I wanted to use for the merge,. Then went to Tools\mail
merge.
I checked "only selected contacts" and existing document (I do not use any
fields in the merge), form letter & E-mail and that was really all I had
to
do. Word opened up and then I told word "finish & Merge.

Not without any information. Post the detailed steps you used in Word's
mail
merge group.
--
Russ Valentine
[MVP-Outlook]

I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the
contacts
by
category. The mail merge sent only 981 emails. In the contacts
selected
there are 25 that do not have an email address so I would have expected
1001
emails to be sent. I looked at the some of the contacts that did not
get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make it
work
for
100% of the selected contacts?

Thanks for the help.

 

[neil154]

I appreciate that you are trying to help. Yes, you are correct that I told
Word to use "email" and then said all for the records. Also, as I said
earlier I did already say that 25 of the contacts did not have a email
address so I obviously did not expect those people to get emails. but the
other 20 contacts that did not get the email had email addresses (and they
are good email addresses). As far as field I meant that I did not add in
first name or any other information from the contact except the email address.

Lots of detail still missing. Your statement that you do not use any fields
in the merge is troubling indeed. For starters, you would have been prompted
to specify the location of the email address field Word was supposed to use
to send to each recipient. Have you verified that the field you specified is
correct, valid, and populated for each recipient you chose?
The number of possible problems here is endless. No one can help until you
narrow the possibilities, and in the proper group.
--
Russ Valentine
[MVP-Outlook]

The steps I used were: viewed my contacts by category and then selected
the
category that I wanted to use for the merge,. Then went to Tools\mail
merge.
I checked "only selected contacts" and existing document (I do not use any
fields in the merge), form letter & E-mail and that was really all I had
to
do. Word opened up and then I told word "finish & Merge.

Not without any information. Post the detailed steps you used in Word's
mail
merge group.
--
Russ Valentine
[MVP-Outlook]
I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the
contacts
by
category. The mail merge sent only 981 emails. In the contacts
selected
there are 25 that do not have an email address so I would have expected
1001
emails to be sent. I looked at the some of the contacts that did not
get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make it
work
for
100% of the selected contacts?

Thanks for the help.

 

[Russ Valentine [MVP-Outlook]]

There are no more suggestions I can provide from this limited information.
Since each Contact has three email fields, my first suspicion is that for
those Contacts that did not receive a message, the email address was either
invalid or in a different field than the one you specified.
--
Russ Valentine
[MVP-Outlook]

I appreciate that you are trying to help. Yes, you are correct that I told
Word to use "email" and then said all for the records. Also, as I said
earlier I did already say that 25 of the contacts did not have a email
address so I obviously did not expect those people to get emails. but the
other 20 contacts that did not get the email had email addresses (and they
are good email addresses). As far as field I meant that I did not add in
first name or any other information from the contact except the email
address.

Lots of detail still missing. Your statement that you do not use any
fields
in the merge is troubling indeed. For starters, you would have been
prompted
to specify the location of the email address field Word was supposed to
use
to send to each recipient. Have you verified that the field you specified
is
correct, valid, and populated for each recipient you chose?
The number of possible problems here is endless. No one can help until
you
narrow the possibilities, and in the proper group.
--
Russ Valentine
[MVP-Outlook]

The steps I used were: viewed my contacts by category and then
selected
the
category that I wanted to use for the merge,. Then went to Tools\mail
merge.
I checked "only selected contacts" and existing document (I do not use
any
fields in the merge), form letter & E-mail and that was really all I
had
to
do. Word opened up and then I told word "finish & Merge.

:

Not without any information. Post the detailed steps you used in
Word's
mail
merge group.
--
Russ Valentine
[MVP-Outlook]
I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the
contacts
by
category. The mail merge sent only 981 emails. In the contacts
selected
there are 25 that do not have an email address so I would have
expected
1001
emails to be sent. I looked at the some of the contacts that did
not
get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make it
work
for
100% of the selected contacts?

Thanks for the help.

 

[neil154]

Thanks for your help but I checked that the email address is in email address
1 and it is a valid email address, for example one that did not work was
"(e-mail address removed)"

There are no more suggestions I can provide from this limited information.
Since each Contact has three email fields, my first suspicion is that for
those Contacts that did not receive a message, the email address was either
invalid or in a different field than the one you specified.
--
Russ Valentine
[MVP-Outlook]

I appreciate that you are trying to help. Yes, you are correct that I told
Word to use "email" and then said all for the records. Also, as I said
earlier I did already say that 25 of the contacts did not have a email
address so I obviously did not expect those people to get emails. but the
other 20 contacts that did not get the email had email addresses (and they
are good email addresses). As far as field I meant that I did not add in
first name or any other information from the contact except the email
address.

Lots of detail still missing. Your statement that you do not use any
fields
in the merge is troubling indeed. For starters, you would have been
prompted
to specify the location of the email address field Word was supposed to
use
to send to each recipient. Have you verified that the field you specified
is
correct, valid, and populated for each recipient you chose?
The number of possible problems here is endless. No one can help until
you
narrow the possibilities, and in the proper group.
--
Russ Valentine
[MVP-Outlook]
The steps I used were: viewed my contacts by category and then
selected
the
category that I wanted to use for the merge,. Then went to Tools\mail
merge.
I checked "only selected contacts" and existing document (I do not use
any
fields in the merge), form letter & E-mail and that was really all I
had
to
do. Word opened up and then I told word "finish & Merge.

:

Not without any information. Post the detailed steps you used in
Word's
mail
merge group.
--
Russ Valentine
[MVP-Outlook]
I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the
contacts
by
category. The mail merge sent only 981 emails. In the contacts
selected
there are 25 that do not have an email address so I would have
expected
1001
emails to be sent. I looked at the some of the contacts that did
not
get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make it
work
for
100% of the selected contacts?

Thanks for the help.

 

[Russ Valentine [MVP-Outlook]]

Post where I suggested with all necessary details.
--
Russ Valentine
[MVP-Outlook]

Thanks for your help but I checked that the email address is in email
address
1 and it is a valid email address, for example one that did not work was
"(e-mail address removed)"

There are no more suggestions I can provide from this limited
information.
Since each Contact has three email fields, my first suspicion is that for
those Contacts that did not receive a message, the email address was
either
invalid or in a different field than the one you specified.
--
Russ Valentine
[MVP-Outlook]

I appreciate that you are trying to help. Yes, you are correct that I
told
Word to use "email" and then said all for the records. Also, as I said
earlier I did already say that 25 of the contacts did not have a email
address so I obviously did not expect those people to get emails. but
the
other 20 contacts that did not get the email had email addresses (and
they
are good email addresses). As far as field I meant that I did not add
in
first name or any other information from the contact except the email
address.

:

Lots of detail still missing. Your statement that you do not use any
fields
in the merge is troubling indeed. For starters, you would have been
prompted
to specify the location of the email address field Word was supposed
to
use
to send to each recipient. Have you verified that the field you
specified
is
correct, valid, and populated for each recipient you chose?
The number of possible problems here is endless. No one can help until
you
narrow the possibilities, and in the proper group.
--
Russ Valentine
[MVP-Outlook]
The steps I used were: viewed my contacts by category and then
selected
the
category that I wanted to use for the merge,. Then went to
Tools\mail
merge.
I checked "only selected contacts" and existing document (I do not
use
any
fields in the merge), form letter & E-mail and that was really all I
had
to
do. Word opened up and then I told word "finish & Merge.

:

Not without any information. Post the detailed steps you used in
Word's
mail
merge group.
--
Russ Valentine
[MVP-Outlook]
I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the
contacts
by
category. The mail merge sent only 981 emails. In the contacts
selected
there are 25 that do not have an email address so I would have
expected
1001
emails to be sent. I looked at the some of the contacts that did
not
get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make
it
work
for
100% of the selected contacts?

Thanks for the help.

 

[neil154]

Russ,

I am sorry but I do not see where you suggested to post to, please repeat.

Post where I suggested with all necessary details.
--
Russ Valentine
[MVP-Outlook]

Thanks for your help but I checked that the email address is in email
address
1 and it is a valid email address, for example one that did not work was
"(e-mail address removed)"

There are no more suggestions I can provide from this limited
information.
Since each Contact has three email fields, my first suspicion is that for
those Contacts that did not receive a message, the email address was
either
invalid or in a different field than the one you specified.
--
Russ Valentine
[MVP-Outlook]
I appreciate that you are trying to help. Yes, you are correct that I
told
Word to use "email" and then said all for the records. Also, as I said
earlier I did already say that 25 of the contacts did not have a email
address so I obviously did not expect those people to get emails. but
the
other 20 contacts that did not get the email had email addresses (and
they
are good email addresses). As far as field I meant that I did not add
in
first name or any other information from the contact except the email
address.

:

Lots of detail still missing. Your statement that you do not use any
fields
in the merge is troubling indeed. For starters, you would have been
prompted
to specify the location of the email address field Word was supposed
to
use
to send to each recipient. Have you verified that the field you
specified
is
correct, valid, and populated for each recipient you chose?
The number of possible problems here is endless. No one can help until
you
narrow the possibilities, and in the proper group.
--
Russ Valentine
[MVP-Outlook]
The steps I used were: viewed my contacts by category and then
selected
the
category that I wanted to use for the merge,. Then went to
Tools\mail
merge.
I checked "only selected contacts" and existing document (I do not
use
any
fields in the merge), form letter & E-mail and that was really all I
had
to
do. Word opened up and then I told word "finish & Merge.

:

Not without any information. Post the detailed steps you used in
Word's
mail
merge group.
--
Russ Valentine
[MVP-Outlook]
I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting the
contacts
by
category. The mail merge sent only 981 emails. In the contacts
selected
there are 25 that do not have an email address so I would have
expected
1001
emails to be sent. I looked at the some of the contacts that did
not
get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can make
it
work
for
100% of the selected contacts?

Thanks for the help.

 

[Russ Valentine [MVP-Outlook]]

Word's mail merge group.
word.mailmerge.fields

--
Russ Valentine
[MVP-Outlook]

Russ,

I am sorry but I do not see where you suggested to post to, please repeat.

Post where I suggested with all necessary details.
--
Russ Valentine
[MVP-Outlook]

Thanks for your help but I checked that the email address is in email
address
1 and it is a valid email address, for example one that did not work
was
"(e-mail address removed)"

:

There are no more suggestions I can provide from this limited
information.
Since each Contact has three email fields, my first suspicion is that
for
those Contacts that did not receive a message, the email address was
either
invalid or in a different field than the one you specified.
--
Russ Valentine
[MVP-Outlook]
I appreciate that you are trying to help. Yes, you are correct that
I
told
Word to use "email" and then said all for the records. Also, as I
said
earlier I did already say that 25 of the contacts did not have a
email
address so I obviously did not expect those people to get emails.
but
the
other 20 contacts that did not get the email had email addresses
(and
they
are good email addresses). As far as field I meant that I did not
add
in
first name or any other information from the contact except the
email
address.

:

Lots of detail still missing. Your statement that you do not use
any
fields
in the merge is troubling indeed. For starters, you would have been
prompted
to specify the location of the email address field Word was
supposed
to
use
to send to each recipient. Have you verified that the field you
specified
is
correct, valid, and populated for each recipient you chose?
The number of possible problems here is endless. No one can help
until
you
narrow the possibilities, and in the proper group.
--
Russ Valentine
[MVP-Outlook]
The steps I used were: viewed my contacts by category and then
selected
the
category that I wanted to use for the merge,. Then went to
Tools\mail
merge.
I checked "only selected contacts" and existing document (I do
not
use
any
fields in the merge), form letter & E-mail and that was really
all I
had
to
do. Word opened up and then I told word "finish & Merge.

:

Not without any information. Post the detailed steps you used in
Word's
mail
merge group.
--
Russ Valentine
[MVP-Outlook]
I am using Office 2007 with Vista 64.

I sent a mail merge yesterday to 1026 contacts by selecting
the
contacts
by
category. The mail merge sent only 981 emails. In the
contacts
selected
there are 25 that do not have an email address so I would have
expected
1001
emails to be sent. I looked at the some of the contacts that
did
not
get
included and their email addresses look fine.

Does anyone have an idea on why this occurred and how I can
make
it
work
for
100% of the selected contacts?

Thanks for the help.