Mail keeps downloading

F

Fiona

Hi
I've just got a new PC running Vista and I've got a problem with my email.
It keeps downloading old messages.
I've set it not to keep messages on the server but they are still there;
I've left it overnight downloading in the hope that it would finish and then
stop but this morning I found about 5 copies of the older emails;
I've checked that I haven't got duplicate accounts and I deleted and
recreated my account.
I could access my ISP through webmail and get rid of them there but a) it
would take forever as there ate 1000s and I can only delete a page at a time
and b) I keep losing access to my ISP.
Any ideas before I give up and install Thunderbird?
Fiona
 
G

Gary VanderMolen

There probably is a stuck message on the server. Make a note
of which old messages repeatedly get downloaded. Go to webmail
and look for the next one in that series. Delete that one, and hopefully
that will break the logjam loose.

P.S. Thunderbird would do the same thing. It's a server issue.
 
F

Fiona

Thanks - that did the trick. It took most of my spare time over the holiday
but I got there.


Gary VanderMolen said:
There probably is a stuck message on the server. Make a note
of which old messages repeatedly get downloaded. Go to webmail
and look for the next one in that series. Delete that one, and hopefully
that will break the logjam loose.

P.S. Thunderbird would do the same thing. It's a server issue.

--
Gary VanderMolen [MS-MVP WLM]


Fiona said:
Hi
I've just got a new PC running Vista and I've got a problem with my email.
It keeps downloading old messages.
I've set it not to keep messages on the server but they are still there;
I've left it overnight downloading in the hope that it would finish and then
stop but this morning I found about 5 copies of the older emails;
I've checked that I haven't got duplicate accounts and I deleted and
recreated my account.
I could access my ISP through webmail and get rid of them there but a) it
would take forever as there ate 1000s and I can only delete a page at a time
and b) I keep losing access to my ISP.
Any ideas before I give up and install Thunderbird?
Fiona
 
C

cat_walker

Something else that you could try in getting rid of hung up messages, which
makes your mail server keep sending the same messages that you already have
is this:

You probably have Rogers Anti-Virus, so go to:
* the little RED SHIELD that is your Rogers Anti-Virus - dbl click it to
open it
* click Anti-Virus
* click Preferences
* uncheck "Scan Incoming Mail"

You can then leave this unchecked, as Rogers Anti-Virus will continue to
scan all messages coming in anyway ... I called them last night (Dec 27)
becasuse I was having the same problem, and spoke to a fella named Peter who
walked me through it, and he assured me that the mail would be scanned anyway.

This worked like a charm .... I had over 200 msgs waiting to come in since
Dec 23, and it was getting hung up on the 163rd msg, so every time I tried
rec'ing mail, all those same msgs kept trying to come in ... again and again
and again ... etc.

"Carrie"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Fiona said:
Thanks - that did the trick. It took most of my spare time over the holiday
but I got there.


Gary VanderMolen said:
There probably is a stuck message on the server. Make a note
of which old messages repeatedly get downloaded. Go to webmail
and look for the next one in that series. Delete that one, and hopefully
that will break the logjam loose.

P.S. Thunderbird would do the same thing. It's a server issue.

--
Gary VanderMolen [MS-MVP WLM]


Fiona said:
Hi
I've just got a new PC running Vista and I've got a problem with my email.
It keeps downloading old messages.
I've set it not to keep messages on the server but they are still there;
I've left it overnight downloading in the hope that it would finish and then
stop but this morning I found about 5 copies of the older emails;
I've checked that I haven't got duplicate accounts and I deleted and
recreated my account.
I could access my ISP through webmail and get rid of them there but a) it
would take forever as there ate 1000s and I can only delete a page at a time
and b) I keep losing access to my ISP.
Any ideas before I give up and install Thunderbird?
Fiona
 

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