mail goes to "unread mail" box instead of inbox


R

Rebecca

My e-mails show up only in the unread folder, not in the inbox. After they
are
viewed in the Unread folder, they are gone and can not be found when doing a
search in all folders. I made sure that my view is set to "messages" and
they still aren't coming into my inbox. Help!
 
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M

Milly Staples [MVP - Outlook]

Do you only keep unread mail in your in-box? If not and you keed read mail
there, then try sorting the mailbox by received rather than by the icon.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Rebecca asked:

| My e-mails show up only in the unread folder, not in the inbox.
| After they are
| viewed in the Unread folder, they are gone and can not be found when
| doing a search in all folders. I made sure that my view is set to
| "messages" and they still aren't coming into my inbox. Help!
 
V

Vince Averello

Might the items be getting sorted to other folders by rules so they're not
in the Inbox folder but some other folder?
 
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D

Diane Poremsky [MVP]

When you read the mail in the unread folder, what folder name is listed? If
you don't see the folder names, right click on the row of field names and
choose Folder - this will group them by folder.

Once you do this, we'll know if you have rules moving the messages or if the
Messages view needs reset.

--
Diane Poremsky [MVP - Outlook]





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