mail.comcast.net box to enter username and password pops up every 15 seconds

  • Thread starter Thread starter Jilly
  • Start date Start date
J

Jilly

I have a remote user/co-worker that has Comcast email. Every 15 seconds
(we literally timed it) a box asking for a username and password pops
up. I had him call Comcast for help, and they said it's a VPN issue,
and they can't help.
Any ideas on how to get this annoyance to go away? I'm terrible at
remote help, and he's very computer illiterate :). Any suggestions
would be greatly appreciated.

Jilly
 
Jilly said:
I have a remote user/co-worker that has Comcast email. Every 15
seconds (we literally timed it) a box asking for a username and
password pops up. I had him call Comcast for help, and they said it's
a VPN issue, and they can't help.
Any ideas on how to get this annoyance to go away? I'm terrible at
remote help, and he's very computer illiterate :). Any suggestions
would be greatly appreciated.
Click to expand...

Often removing the account and readding it or creating a new mail profile
will correct this problem.
Also, see some of the articles here:
<http://support.microsoft.com/search...20&ast=1&ast=2&ast=3&ast=4&ast=7&mode=a&adv=1>
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

outlook keeps popping up every 15 seconds when in other programs 1
Cannot log into webmail, wrong username and password, error code 11
Password Problem 20
Enter Username and Password 3
How to stop annoying Enter Network Password popup box? 1
How to make Outlook open automatically WITHOUT having to enter a username and password from computer 2
Enter Password pop up box 1
I set up Outlook and the Enter Network Password box keeps popping 1

Back
Top