Enter Password pop up box

D

Debbie

I have a client using Outlook 98 on a Win 2000 system.

I have migrated their websites and emails to a new
server. Tech support at my host used a migration script
which moved everything incuding email accounts and
passwords. All went well except for 3 (out of 10) email
accounts that won't access the email.

They keep getting a pop up box:

Internet E-mail - Accountname Email
Please enter your user name and password for the
following server.
Logon
Server: mail.domainname.com
User name: username
Password: xxxxxxxx


Remember password


OK CANCEL

The passwords have not changed. The box continually pops
up and they can't access their email.

I don't use Outlook and have no idea what the problem is.
It works fine from Eudora.

Thanks
 

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