Lots found but nothing removed

[Neil]

The subject says it all really. The reports say that
everything was removed but running Adaware immediately
after wards found everything again. Should I post the log
so MS can see what their app misses?

cheers

 

[Bill Sanderson]

You can submit a Tools, suspected spyware report from the machine,
specifying the cleaning steps you took and the result.

I recommend restarting in safe mode, and doing a full scan--preferably
repeating until the scan comes out clean. If you have significant
infections, especially if trojans are among the items found, I'd also scan
with an antivirus app with current definitions, until clean.

 

[Neil]

Thanks for this Bill

Everything has been removed by Adaware so the system is
clean again. NAV2005 says clean as does Adaware, Spy
Assasin and MS Anti-Spyware.

The machine was only 'dirty' after a website dumped
something even with MS Anti-Spyware running in the systray.
The only thing it appears to track properly is
configuration changes such as when I added QuickPar to the
menus and when IE homepage changes.

I'll send the report in as you suggest.

thanks again

Neil

 

[Bill Sanderson]

I find that worriesome--the real-time protections should be able to prevent
that kind of thing. Do you find that all the agents are active? I've seen
some reports that certain Norton products--not the simple NAV, but the more
complex ones, interfere in some way with some of the agents and checkpoints.

 

[Ron Chamberlin]

Hi Neil,
In the Adaware scan, did it just get cookies perhaps?

The Beta! version of MAS doesn't go there so that may be the difference you
are seeing.

Ron Chamberlin
MS-MVP