Lost web connection, modem stays connected

[Andy]

Hi

I have XP Pro SP1.
My modem connects to the internet and stays connected
however most of the time after a few minutes of use I lose
a network connection so the browser won't work and email
fails.

Any ideas?

I have had a number of Blaster / Lovsan viruses but have
removed them. I now have a firewall (hotbrick) and virus
software installed (AVG). I have also cleaned off a number
of spyware programs.

When I run a diagnostic test on my modem (internal) all is
well.

I'm getting fairly desperate. Is an XP repair worth a try?

Andy

 

[Sebastjan Kocelj, Avtenta.SI]

Hi Andy,

It is worth a try! Before doing it, prepare Service Pack 1 For windows xp.
Because you must apply it after in-place upgrade. Hope it helps.

--
Best Regards,
Sebastjan Kocelj, MCSA
Avtenta.SI
Microsoft Gold Certified Partner
for Support Services