Lost PST files

[erman]

Hello,
We've got an IP change for our servers last Friday.
We've changed the Ip of the Exchange and other servers due to the vpn
requests.
We've about 1200 client computers. All of them are windows 2000 with
sp4.
The outlook is 2000 (it may be 2002 for some computers I'm not sure)
4-5 users came to our office for outlook problems. When we check the
problem we saw that the pst files are missing. The PST files are put
in d:\mail folder.
With the search option or with dir /a /s command from command prompt
we can't finde the pst files.
Did you ever see this before?
How can we restore the missing files?
Why does this happen?
Thank you
Erman ulusoy

 

[Lanwench [MVP - Exchange]]

Hello,
We've got an IP change for our servers last Friday.
We've changed the Ip of the Exchange and other servers due to the vpn
requests.
We've about 1200 client computers. All of them are windows 2000 with
sp4.
The outlook is 2000 (it may be 2002 for some computers I'm not sure)
4-5 users came to our office for outlook problems. When we check the
problem we saw that the pst files are missing. The PST files are put
in d:\mail folder.
With the search option or with dir /a /s command from command prompt
we can't finde the pst files.
Did you ever see this before?
How can we restore the missing files?
Why does this happen?
Thank you
Erman ulusoy

I have no idea how it happened. Where is d? Is it a local drive? Changing an
IP address scheme on your servers doesn't delete data. I just have to wonder
why with 1200 users you are using PST files.

 

[erman]

Hello Lanwench,
D is the second partition of the same physical hard drive.
C is the operating system.
Can you please explain what can we use instead of PST files.
I don't know much about the exchange.
Thank you

 

[Lanwench [MVP - Exchange]]

Hello Lanwench,
D is the second partition of the same physical hard drive.
C is the operating system.
Can you please explain what can we use instead of PST files.

I see no way that changing your server's IP could have lost a file on a
local hard drive. Something else clearly happened.

The mailbox on the Exchange server - it's the best, safest place to keep
your mail. Set up everyone with a mail profile that contains the Exchange
mailbox and no PST file - you can import the PST data or copy/move it to the
mailbox. That way it's always kept on the server. You might want to pick up
some basic Exchange admin books to learn about this - and make sure your
server is being backed up, protected, maintained properly. Once it's set up
well, it doesn't take much to keep it running. Especially with 1200 users,
you need to make sure your network is set up right.

I don't know much about the exchange.
Thank you

"Lanwench [MVP - Exchange]"

I have no idea how it happened. Where is d? Is it a local drive?
Changing an IP address scheme on your servers doesn't delete data. I
just have to wonder why with 1200 users you are using PST files.

 

[erman]

Thank you for your answer
How much do you think a new server may cost if we consider that
Average PST files are 1,5 GB?

Hello Lanwench,
D is the second partition of the same physical hard drive.
C is the operating system.
Can you please explain what can we use instead of PST files.

I see no way that changing your server's IP could have lost a file on a
local hard drive. Something else clearly happened.

The mailbox on the Exchange server - it's the best, safest place to keep
your mail. Set up everyone with a mail profile that contains the Exchange
mailbox and no PST file - you can import the PST data or copy/move it to the
mailbox. That way it's always kept on the server. You might want to pick up
some basic Exchange admin books to learn about this - and make sure your
server is being backed up, protected, maintained properly. Once it's set up
well, it doesn't take much to keep it running. Especially with 1200 users,
you need to make sure your network is set up right.

I don't know much about the exchange.
Thank you

"Lanwench [MVP - Exchange]"

erman wrote:
Hello,
We've got an IP change for our servers last Friday.
We've changed the Ip of the Exchange and other servers due to the
vpn requests.
We've about 1200 client computers. All of them are windows 2000 with
sp4.
The outlook is 2000 (it may be 2002 for some computers I'm not sure)
4-5 users came to our office for outlook problems. When we check the
problem we saw that the pst files are missing. The PST files are put
in d:\mail folder.
With the search option or with dir /a /s command from command prompt
we can't finde the pst files.
Did you ever see this before?
How can we restore the missing files?
Why does this happen?
Thank you
Erman ulusoy

I have no idea how it happened. Where is d? Is it a local drive?
Changing an IP address scheme on your servers doesn't delete data. I
just have to wonder why with 1200 users you are using PST files.

 

[Lanwench [MVP - Exchange]]

Thank you for your answer
How much do you think a new server may cost if we consider that
Average PST files are 1,5 GB?

Really hard to say - depends on the number of users, usage, whether you have
management's support in implementing reasonable mailbox quotas. You would
probably want more than one server. For help with server hardware options
you might want to post in an Exchange group and provide a lot more detail
about your needs, budget, and IT skillset/availability.

"Lanwench [MVP - Exchange]"

Hello Lanwench,
D is the second partition of the same physical hard drive.
C is the operating system.
Can you please explain what can we use instead of PST files.

I see no way that changing your server's IP could have lost a file
on a local hard drive. Something else clearly happened.

The mailbox on the Exchange server - it's the best, safest place to
keep your mail. Set up everyone with a mail profile that contains
the Exchange mailbox and no PST file - you can import the PST data
or copy/move it to the mailbox. That way it's always kept on the
server. You might want to pick up some basic Exchange admin books to
learn about this - and make sure your server is being backed up,
protected, maintained properly. Once it's set up well, it doesn't
take much to keep it running. Especially with 1200 users, you need
to make sure your network is set up right.

I don't know much about the exchange.
Thank you

"Lanwench [MVP - Exchange]"
message erman wrote:
Hello,
We've got an IP change for our servers last Friday.
We've changed the Ip of the Exchange and other servers due to the
vpn requests.
We've about 1200 client computers. All of them are windows 2000
with sp4.
The outlook is 2000 (it may be 2002 for some computers I'm not
sure) 4-5 users came to our office for outlook problems. When we
check the problem we saw that the pst files are missing. The PST
files are put in d:\mail folder.
With the search option or with dir /a /s command from command
prompt we can't finde the pst files.
Did you ever see this before?
How can we restore the missing files?
Why does this happen?
Thank you
Erman ulusoy

I have no idea how it happened. Where is d? Is it a local drive?
Changing an IP address scheme on your servers doesn't delete data.
I just have to wonder why with 1200 users you are using PST files.