lost Internet access on new upgrades

[tle]

I have a strange problem: whenever I update/upgrade an application software,
that application loses internet connectivity. I can still connect to the
internet (IE, other apps,). If I re-install the previous version of the app
that lost connection, then it has Internet connectivity.
I have run through all the spyware/virus/trojans/worms cleaning programs,
etc... and everytime the PC is clean. I am running WinXP Pro SP2 with all
the latest updates, Kaspersky AV, MS Anti Spyware beta, WinXP Firewall
behind a DSL modem that has its own firewall.
I suspect a registry entry or something that is set "wrong" causing this
strange problem.
Any help would be greatly appreciated.

 

[Dr. C.Joseph Drayton, Ph.D. AS&T]

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If you are using ZoneAlarm, then you need to tell it that the new
version of the program can access the Internet.

Ciao . . . C.Joseph

That which a man buys too cheaply . . .
He esteems too lightly

I have a strange problem: whenever I update/upgrade an application software,
that application loses internet connectivity. I can still connect to the
internet (IE, other apps,). If I re-install the previous version of the app
that lost connection, then it has Internet connectivity.
I have run through all the spyware/virus/trojans/worms cleaning programs,
etc... and everytime the PC is clean. I am running WinXP Pro SP2 with all
the latest updates, Kaspersky AV, MS Anti Spyware beta, WinXP Firewall
behind a DSL modem that has its own firewall.
I suspect a registry entry or something that is set "wrong" causing this
strange problem.
Any help would be greatly appreciated.

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