Lost emails...

[bethg]

I know that this topic has been brought a couple of times and i've read those
treads, but still not able to to find the answers that I want.

I have a co-worker that had rolled her mouse over some emails and is now
missing severals days worths of emails (she normally receives 2-300 a day).
I've tried to the follow the directions to find hidden folders and haven't
been seccessful - more details? We're using MS Outlook 2007. OOOH, she is
able to see meeting invitiations that she received during her missing days,
but that's pretty much it, nothing in her archive folders/deleted
folder/other folder.

Please let me know if there is other information i can provide for help.

Thanks

 

[Brian Tillman [MVP - Outlook]]

I have a co-worker that had rolled her mouse over some emails and is now
missing severals days worths of emails (she normally receives 2-300 a day).

She did more than that. Rolling a cursor over messages will never do anything
to them. She must have selected them and moved them.

I've tried to the follow the directions to find hidden folders and haven't
been seccessful - more details? We're using MS Outlook 2007. OOOH, she is
able to see meeting invitiations that she received during her missing days,
but that's pretty much it, nothing in her archive folders/deleted
folder/other folder.

Perhaps she moved them to another folder. If she can remember text in any of
the messages, have her use Advanced Find to look for that text. If the search
finds them, she'll be able to see what folder they're in. She can then open
that folder and move them back.

If she moved them to the root of her folder set, this will help:
http://www.howto-outlook.com/faq/mailoutlooktoday.htm

 

[Ben M. Schorr, MVP]

Or perhaps she marked them as read and has an "Unread Messages Only" view
applied.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[bethg]

Thank you for your responses.
*Brian: I'll see if she remebers any text so that we can do a search.
*Ben: She has a mix of both read and unread in her inbox, but i will double
check.