Lost Attachments

[Guest]

I am using Outlook 2003 over WIN XP PRO SP2. Recipients of my email
intermittently do not receive the word and excel attachments I send. However,
once they reply with the typical "Attachment?" email, I can then reply and
again paperclip in the attachment and they get it.

I've also noticed that not all attachments are always stripped. For example,
if I send 3 attachments, only the third one gets stripped; the other two make
it fine. I've tried turning off all of my security, spam, and virus
protections (Microsoft & McAfee).

Any ideas would be appreciated.

 

[Roady [MVP]]

Sounds like you are composing in Rich Text format. Change your message
format to Plain Text or HTML.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

Sorry, I should have mentioned that my message format is already set to HTML.
Any other thoughts?

Sounds like you are composing in Rich Text format. Change your message
format to Plain Text or HTML.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

I am using Outlook 2003 over WIN XP PRO SP2. Recipients of my email
intermittently do not receive the word and excel attachments I send.
However,
once they reply with the typical "Attachment?" email, I can then reply and
again paperclip in the attachment and they get it.

I've also noticed that not all attachments are always stripped. For
example,
if I send 3 attachments, only the third one gets stripped; the other two
make
it fine. I've tried turning off all of my security, spam, and virus
protections (Microsoft & McAfee).

Any ideas would be appreciated.

 

[Roady [MVP]]

Tried it with Plain Text and Outlook as your e-mail editor already?
Could you also post your method of instering attachments? There are many
many ways to do this. ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Sorry, I should have mentioned that my message format is already set to
HTML.
Any other thoughts?

Sounds like you are composing in Rich Text format. Change your message
format to Plain Text or HTML.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----

I am using Outlook 2003 over WIN XP PRO SP2. Recipients of my email
intermittently do not receive the word and excel attachments I send.
However,
once they reply with the typical "Attachment?" email, I can then reply
and
again paperclip in the attachment and they get it.

I've also noticed that not all attachments are always stripped. For
example,
if I send 3 attachments, only the third one gets stripped; the other
two
make
it fine. I've tried turning off all of my security, spam, and virus
protections (Microsoft & McAfee).

Any ideas would be appreciated.

 

[Guest]

I will surely test with Plain Text once I know it's not some other (dumb)
thing - thanx. I use the paperclip (Insert File) button on the toobar to
insert the attachment(s).

Tried it with Plain Text and Outlook as your e-mail editor already?
Could you also post your method of instering attachments? There are many
many ways to do this. ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Sorry, I should have mentioned that my message format is already set to
HTML.
Any other thoughts?

Sounds like you are composing in Rich Text format. Change your message
format to Plain Text or HTML.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
I am using Outlook 2003 over WIN XP PRO SP2. Recipients of my email
intermittently do not receive the word and excel attachments I send.
However,
once they reply with the typical "Attachment?" email, I can then reply
and
again paperclip in the attachment and they get it.

I've also noticed that not all attachments are always stripped. For
example,
if I send 3 attachments, only the third one gets stripped; the other
two
make
it fine. I've tried turning off all of my security, spam, and virus
protections (Microsoft & McAfee).

Any ideas would be appreciated.

 

[Guest]

Is it possible that your recipients have a cap on the allowable attachments
size?
--
K. Orland
Thoughts lead on to purposes; purposes go forth in action; actions form
habits; habits decide character; and character fixes our destiny

I will surely test with Plain Text once I know it's not some other (dumb)
thing - thanx. I use the paperclip (Insert File) button on the toobar to
insert the attachment(s).

Tried it with Plain Text and Outlook as your e-mail editor already?
Could you also post your method of instering attachments? There are many
many ways to do this. ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Sorry, I should have mentioned that my message format is already set to
HTML.
Any other thoughts?

:

Sounds like you are composing in Rich Text format. Change your message
format to Plain Text or HTML.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
I am using Outlook 2003 over WIN XP PRO SP2. Recipients of my email
intermittently do not receive the word and excel attachments I send.
However,
once they reply with the typical "Attachment?" email, I can then reply
and
again paperclip in the attachment and they get it.

I've also noticed that not all attachments are always stripped. For
example,
if I send 3 attachments, only the third one gets stripped; the other
two
make
it fine. I've tried turning off all of my security, spam, and virus
protections (Microsoft & McAfee).

Any ideas would be appreciated.

 

[Guest]

K. - no, it happens even with small files (like 25K). I've switched to Plain
Text to see if that helps, but that should not have to be the cure. Any other
ideas?

Is it possible that your recipients have a cap on the allowable attachments
size?
--
K. Orland
Thoughts lead on to purposes; purposes go forth in action; actions form
habits; habits decide character; and character fixes our destiny

I will surely test with Plain Text once I know it's not some other (dumb)
thing - thanx. I use the paperclip (Insert File) button on the toobar to
insert the attachment(s).

Tried it with Plain Text and Outlook as your e-mail editor already?
Could you also post your method of instering attachments? There are many
many ways to do this. ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Sorry, I should have mentioned that my message format is already set to
HTML.
Any other thoughts?

:

Sounds like you are composing in Rich Text format. Change your message
format to Plain Text or HTML.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
I am using Outlook 2003 over WIN XP PRO SP2. Recipients of my email
intermittently do not receive the word and excel attachments I send.
However,
once they reply with the typical "Attachment?" email, I can then reply
and
again paperclip in the attachment and they get it.

I've also noticed that not all attachments are always stripped. For
example,
if I send 3 attachments, only the third one gets stripped; the other
two
make
it fine. I've tried turning off all of my security, spam, and virus
protections (Microsoft & McAfee).

Any ideas would be appreciated.

 

[Roady [MVP]]

We verified that the most basic mails work. From there we increase the
complexity of the message format and see where things go wrong.
Use combinations of starting Outlook in safe mode, message format and using
Word or Outlook as the editor.

If you are in a network environment sharing the same mail server see if
others experience the same issue.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

K. - no, it happens even with small files (like 25K). I've switched to
Plain
Text to see if that helps, but that should not have to be the cure. Any
other
ideas?

Is it possible that your recipients have a cap on the allowable
attachments
size?
--
K. Orland
Thoughts lead on to purposes; purposes go forth in action; actions form
habits; habits decide character; and character fixes our destiny

I will surely test with Plain Text once I know it's not some other
(dumb)
thing - thanx. I use the paperclip (Insert File) button on the toobar
to
insert the attachment(s).

:

Tried it with Plain Text and Outlook as your e-mail editor already?
Could you also post your method of instering attachments? There are
many
many ways to do this. ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Sorry, I should have mentioned that my message format is already
set to
HTML.
Any other thoughts?

:

Sounds like you are composing in Rich Text format. Change your
message
format to Plain Text or HTML.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from
within
Windows
-Properly back-up and restore your Outlook data

-----
I am using Outlook 2003 over WIN XP PRO SP2. Recipients of my
email
intermittently do not receive the word and excel attachments I
send.
However,
once they reply with the typical "Attachment?" email, I can then
reply
and
again paperclip in the attachment and they get it.

I've also noticed that not all attachments are always stripped.
For
example,
if I send 3 attachments, only the third one gets stripped; the
other
two
make
it fine. I've tried turning off all of my security, spam, and
virus
protections (Microsoft & McAfee).

Any ideas would be appreciated.