losing 'favorite folders'

[Guest]

Every time I make a folder a 'favorite' it is added to the 'favorite folder'
column on the left side of the page (Outlook 2003).
But when I close Outlook then reopen it the favorites I created disappear
and I have to recreate them.
Is there any way I can get them to stay in place when I open/close/reopen
Outlook?

 

[Diane Poremsky [MVP]]

1) find and delete the xml file for your profile - C:\Documents and
Settings\username\Application Data\Microsoft\Outlook. if there is a *.fav
file, delete it too.

2) verify outlook is closing completely in task manager. the changes aren't
saved until outlook closes.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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