Favorite Folders will not hold

[Allan J. Behr]

I set up a favorite folder. Close Outlook 2003. Immediately reopen Otlook.
Favorite foler that I set up is not in the Favorite section. Hhave to place
folder in Favorite section again. What am I doing wrong?

 

[Diane Poremsky [MVP]]

after closing outlook confirm in task manager that outlook.exe really is
closed. if it doesn't close properly, the nav pane changes aren't saved. You
can try opening outlook using the /resetnavpane switch - it usually fixes
it.
http://www.outlook-tips.net/beginner/switches.htm

 

[Allan J. Behr]

Did not resolve the problem. HELP!!!

after closing outlook confirm in task manager that outlook.exe really is
closed. if it doesn't close properly, the nav pane changes aren't saved.
You can try opening outlook using the /resetnavpane switch - it usually
fixes it.
http://www.outlook-tips.net/beginner/switches.htm

 

[Diane Poremsky [MVP]]

what os are you using?

Did not resolve the problem. HELP!!!

 

[Allan J. Behr]

Vista Business

what os are you using?