Long Pause when accessing Mapped Drive

M

Mike

Hello,
Thank you for reading my post.
Running SBS 2000 Domain Single NIC configuration.

This problem has arrised on two XP pro machines where the users are
complaining very slow response when browsing to a mapped drive or opening a
file on a mapped drive from applications like Word or Excel.

In other words, when the users click on the mapped drive, they say it takes
a while for files and folders to appear.

Just so you know, both clients experiencing this problem have a public DNS
as primary, and the server IP as secondary as far as NIC settings go (all
clients are set for static). Also, all power settings for both clients
including the server's nic are all unchecked.

I would rather only have the server's IP as the ONLY DNS entry on the
clients, but with out that Public DNS for some reason, they would no longer
be able to access their POP3 email accounts.

My own client machine's IP setting are setup the same, along with all the
other clients; and me nor the other users have no delay what so ever when
accessing a mapped drive.

Any help would be really appreciative. Thank you.
 
C

Chuck

Hello,
Thank you for reading my post.
Running SBS 2000 Domain Single NIC configuration.

This problem has arrised on two XP pro machines where the users are
complaining very slow response when browsing to a mapped drive or opening a
file on a mapped drive from applications like Word or Excel.

In other words, when the users click on the mapped drive, they say it takes
a while for files and folders to appear.

Just so you know, both clients experiencing this problem have a public DNS
as primary, and the server IP as secondary as far as NIC settings go (all
clients are set for static). Also, all power settings for both clients
including the server's nic are all unchecked.

I would rather only have the server's IP as the ONLY DNS entry on the
clients, but with out that Public DNS for some reason, they would no longer
be able to access their POP3 email accounts.

My own client machine's IP setting are setup the same, along with all the
other clients; and me nor the other users have no delay what so ever when
accessing a mapped drive.

Any help would be really appreciative. Thank you.
Click to expand...

Mike,

On the chance that you could have an SBS problem, have you asked for help in
microsoft.public.windows.server.sbs?

Have you tried other users on these computers, and tried the users of these
computers on other computers? Any different software on these computers? Any
different network protocols or services on these computers? Any different
Internet use?
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

Is the observed problem consistent and constant? Has it always been noted, or
did it start after some notable change?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html
 
M

Mike

Chuck,

I have in fact posted this in the SBS group. Another MVP told me to make
sure some settings were correct on the server side. If no change, then to
check out the xp pro group. (all settings were good)

To answer your question, I gave one of the two users experiencing this
problem another computer, and the same proplems occured like usual even with
the same applications. So the software being used is the same and I
installed the OS on both computers and did not modify the services on either
one. So I know both are running the same protocols and services alike. I'm
at a loss on this one and my boss is expecting results...SOON. Any help or
suggestions would be really great.

Thanks again Chuck.
 
L

Les Connor [SBS Community Member - SBS MVP]

Mike,

Your DNS is most likely misconfigured. As a test, remove the external DNS
entry, restart, and see if the mapped drive issue goes away.

If the problem persists, then post the result of 'ipconfig /all' run from a
dos prompt on both the server, and a workstation.

If workstations have no external DNS resolution without the external DNS
entry, then your network is misconfigured - likely a single nic SBS with
either fixed IPs, or a device other than the SBS as DHCP server. These are
common configuration errors, all fixable.

How it needs to work: Workstations look to the SBS for DNS, and only the
SBS. If the SBS determines the request needs to go external, then it
forwards the request. There's only one acceptable place for external DNS
server entries, and that's in the DNS configuration on the SBS. If they
exist anywhere else, you will have issues.
 
C

Chuck

Chuck,

I have in fact posted this in the SBS group. Another MVP told me to make
sure some settings were correct on the server side. If no change, then to
check out the xp pro group. (all settings were good)

To answer your question, I gave one of the two users experiencing this
problem another computer, and the same proplems occured like usual even with
the same applications. So the software being used is the same and I
installed the OS on both computers and did not modify the services on either
one. So I know both are running the same protocols and services alike. I'm
at a loss on this one and my boss is expecting results...SOON. Any help or
suggestions would be really great.
Click to expand...

Mike,

So what's different about these two users, from the others? And how are they
similar, to each other? It's never good to have multiple people with a problem,
except that it will make it just a bit easier to isolate the problem.

How many mapped drives do the problem users have? Any drives that they have,
that nobody else has? Are all mapped drives on the same server?

Do the problem users experience this wait (and how long is "a while"?) each time
they access any mapped drive? Certain mapped drives (but not all), or
intermittently? If intermittently, any pattern of what other drives are
currently mapped, when the problem is seen?

What's the Internet access policies there? Any websites that the problem users
might be accessing? What POP3 email are the users accessing? Do all users
access the same email server?

The fact that you need external DNS makes it look like maybe your domain DNS
isn't setup quite right. Properly setup, your domain DNS is all that your
clients should need.
<http://nitecruzr.blogspot.com/2005/05/windows-xp-on-nt-domain.html>
http://nitecruzr.blogspot.com/2005/05/windows-xp-on-nt-domain.html

What name resolution are you running? NetBT setting?
<http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html>
http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html
<http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html

Consider some or all of the above questions, then run Process Explorer, FileMon,
and RegMon (or any trace programs of your choosing). See what's going on while
they wait. No install process required for any of the 3, so you can throw them
onto anybody's computer in 15 seconds, remotely even (if you have remote
administrative access).
<http://nitecruzr.blogspot.com/2006/04/watching-what-your-computer-is-doing.html>
http://nitecruzr.blogspot.com/2006/04/watching-what-your-computer-is-doing.html
 
M

Martin Connolly

Uninstall Internet Explorer Enhanced Security Configuration or Internet
Explorer 7.


Martin.
 
L

Les Connor [SBS Community Member - SBS MVP]

Hi Mike,

When you do the IPconfig, copy and paste directly into a newsgroup post.
It's a lot easier for us to respond.

You have different DNS entries on the workstation nics as opposed to the
server and DNS forwarders? Why? In any case, you must have absolutely NO
external DNS server addresses on any nic on your lan - this includes the SBS
server. Get rid of them - and ensure ONLY the IP of the SBS is listed.

If in fact your ISP provided DNS server IPs are as you show in the DNS
forwarder picture, that's fine. If you cannot get external DNS resolution at
this point, then your gateway (router, whatever is at 10.10.10.1 isn't
configured properly - or the external DNS servers in your DNS Forwarder
settings are not reachable.

Your Exchange picture means nothing. Have you run the wizard and actually
set up your Exchange? or, are you not using it? What you have there actually
has nothing to do with whether pop works or doesn't work, on a workstation
pop client.

I think we need to know a bit more about this setup.

Is this SBS 2000, or 2003?
How did the DNS forwarder settings get there? Did you put them in manually,
or did you put them in with the wizard?
What is the internal domain name? Is it Phase1MW.com, and is that a
registered domain name?
Why are there no host names in your ipconfigs? Please don't try to hide
anything, otherwise we can't be of much help.

Please run 'ipconfig /all" - there is a space before the slash, and past the
results in a reply.

I'll add that if you follow the bouncing ball in SBS setup you won't run
into these issues. DHCP would be enabled on the SBS, the network settings
would be correct, your workstations would be DHCP clients, and they would
receive correct settings automatically, based on what you enter in the
wizard. And stuff would just work.

What you're up against now is trying to correct all the mistakes that can be
made by attempting to manually set a fairly complex set of configurations -
things the wizard is designed to do, correctly.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


Mike said:
Less attached is screen shot of my DNS forwarder

Les Connor said:
Mike,

Your DNS is most likely misconfigured. As a test, remove the external DNS
entry, restart, and see if the mapped drive issue goes away.

If the problem persists, then post the result of 'ipconfig /all' run from
a
dos prompt on both the server, and a workstation.

If workstations have no external DNS resolution without the external DNS
entry, then your network is misconfigured - likely a single nic SBS with
either fixed IPs, or a device other than the SBS as DHCP server. These
are
common configuration errors, all fixable.

How it needs to work: Workstations look to the SBS for DNS, and only the
SBS. If the SBS determines the request needs to go external, then it
forwards the request. There's only one acceptable place for external DNS
server entries, and that's in the DNS configuration on the SBS. If they
exist anywhere else, you will have issues.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


Mike said:
Chuck,

I have in fact posted this in the SBS group. Another MVP told me to make
sure some settings were correct on the server side. If no change, then
to
check out the xp pro group. (all settings were good)

To answer your question, I gave one of the two users experiencing this
problem another computer, and the same proplems occured like usual even
with the same applications. So the software being used is the same and I
installed the OS on both computers and did not modify the services on
either one. So I know both are running the same protocols and services
alike. I'm at a loss on this one and my boss is expecting
results...SOON.
Any help or suggestions would be really great.

Thanks again Chuck.



Hello,
Thank you for reading my post.
Running SBS 2000 Domain Single NIC configuration.

This problem has arrised on two XP pro machines where the users are
complaining very slow response when browsing to a mapped drive or
opening
a
file on a mapped drive from applications like Word or Excel.

In other words, when the users click on the mapped drive, they say it
takes
a while for files and folders to appear.

Just so you know, both clients experiencing this problem have a public
DNS
as primary, and the server IP as secondary as far as NIC settings go
(all
clients are set for static). Also, all power settings for both clients
including the server's nic are all unchecked.

I would rather only have the server's IP as the ONLY DNS entry on the
clients, but with out that Public DNS for some reason, they would no
longer
be able to access their POP3 email accounts.

My own client machine's IP setting are setup the same, along with all
the
other clients; and me nor the other users have no delay what so ever
when
accessing a mapped drive.

Any help would be really appreciative. Thank you.

Mike,

On the chance that you could have an SBS problem, have you asked for
help
in
microsoft.public.windows.server.sbs?

Have you tried other users on these computers, and tried the users of
these
computers on other computers? Any different software on these
computers?
Any
different network protocols or services on these computers? Any
different
Internet use?
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

Is the observed problem consistent and constant? Has it always been
noted, or
did it start after some notable change?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html
Click to expand...
Click to expand...
Click to expand...
 
M

Mike

Hi Les,

Again, can't thank you enough for schooling me on my SBS setup.

Below see my complete ipconfig /all for both client and server

clent ipconfig:

Windows IP Configuration

Host Name . . . . . . . . . . . . : POM-MAN2
Primary Dns Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-50-8D-6D-33-2F
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.14
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 206.13.31.12
10.10.10.2
---------------------------------------------------------------------------------------------
server ipcofig:

Host Name . . . . . . . . . . . . : phase1
Primary DNS Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1
ion
Physical Address. . . . . . . . . : 00-13-72-7B-CD
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 10.10.10.2
Primary WINS Server . . . . . . . : 10.10.10.2
--------------------------------------------------------------------------------------------------

Les, please see answers to your questions below.

I think we need to know a bit more about this setup.

Is this SBS 2000, or 2003?
Click to expand...

SBS 2000
How did the DNS forwarder settings get there? Did you put them in
manually, or did you put them in with the wizard?
Click to expand...

Inputed manually
What is the internal domain name? Is it Phase1MW.com, and is that a
registered domain name?
Click to expand...

Yes, and Yes, is also used for my clients POP accounts.
Why are there no host names in your ipconfigs? Please don't try to hide
anything, otherwise we can't be of much help.
Click to expand...

I've posted them above. BTW, DHCP is enabled.

Les, my gateway router is a watchguard firewall, it has my ISP's dns on the
WAN settings. I am obviously missing alot since I'm new to a single NIC
config on SBS 2000. I can't thank you enough for staying with me on this. My
apologies for the delay in response, as I have been under the weather.
Please let me know what I need to do next besides the obvious change of DNS
settings for both the server and clients. I could still use your help on
properly setting up the exchange so my clients can use their POP accounts
without needing public DNS. Yes, we use the exchange for internal email as
well.

thanks again.
Les Connor said:
Mike,

Your DNS is most likely misconfigured. As a test, remove the external
DNS
entry, restart, and see if the mapped drive issue goes away.

If the problem persists, then post the result of 'ipconfig /all' run
from a
dos prompt on both the server, and a workstation.

If workstations have no external DNS resolution without the external DNS
entry, then your network is misconfigured - likely a single nic SBS with
either fixed IPs, or a device other than the SBS as DHCP server. These
are
common configuration errors, all fixable.

How it needs to work: Workstations look to the SBS for DNS, and only the
SBS. If the SBS determines the request needs to go external, then it
forwards the request. There's only one acceptable place for external DNS
server entries, and that's in the DNS configuration on the SBS. If they
exist anywhere else, you will have issues.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


Chuck,

I have in fact posted this in the SBS group. Another MVP told me to
make
sure some settings were correct on the server side. If no change, then
to
check out the xp pro group. (all settings were good)

To answer your question, I gave one of the two users experiencing this
problem another computer, and the same proplems occured like usual even
with the same applications. So the software being used is the same and
I
installed the OS on both computers and did not modify the services on
either one. So I know both are running the same protocols and services
alike. I'm at a loss on this one and my boss is expecting
results...SOON.
Any help or suggestions would be really great.

Thanks again Chuck.



Hello,
Thank you for reading my post.
Running SBS 2000 Domain Single NIC configuration.

This problem has arrised on two XP pro machines where the users are
complaining very slow response when browsing to a mapped drive or
opening
a
file on a mapped drive from applications like Word or Excel.

In other words, when the users click on the mapped drive, they say it
takes
a while for files and folders to appear.

Just so you know, both clients experiencing this problem have a public
DNS
as primary, and the server IP as secondary as far as NIC settings go
(all
clients are set for static). Also, all power settings for both clients
including the server's nic are all unchecked.

I would rather only have the server's IP as the ONLY DNS entry on the
clients, but with out that Public DNS for some reason, they would no
longer
be able to access their POP3 email accounts.

My own client machine's IP setting are setup the same, along with all
the
other clients; and me nor the other users have no delay what so ever
when
accessing a mapped drive.

Any help would be really appreciative. Thank you.

Mike,

On the chance that you could have an SBS problem, have you asked for
help
in
microsoft.public.windows.server.sbs?

Have you tried other users on these computers, and tried the users of
these
computers on other computers? Any different software on these
computers?
Any
different network protocols or services on these computers? Any
different
Internet use?
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

Is the observed problem consistent and constant? Has it always been
noted, or
did it start after some notable change?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from
experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
Click to expand...
Click to expand...
 
L

Les Connor [SBS Community Member - SBS MVP]

You've got a number of issues, none fatal but they're going to plague you
forever.

First, you should install your SBS with a non-routable domain name, not your
FQDN. To fix that, you'll have to start from scratch re-installing the SBS,
and I'd recommend you take that route as you'll have the opportunity to fix
everything at once.

Defeat the urge to configure your network manually. Believe it or not, the
SBS wizards are better at configuration than you, I, or anyone else for that
matter.

You should enable DHCP on your SBS, configure it correctly, and switch the
workstations to DHCP clients. If you're not going to do that, then at least
get rid of the external DNS entries on all nics (both server and
workstations). DNS must point to only the IP of the SBS nic. You say DHCP is
enabled, and that may be the case, but your workstation ipconfig says it's
not using DHCP so the DHCP server does you no good. You don't have WINS
enabled either, and it should be, and would be (as would DHCP) if you just
follow the bouncing ball in SBS setup.

Using Exchange for internal email, and still accessing external POP boxes
is, well, just wrong. The better way to do this is to run the Connect to the
Internet Wizard, and setting up the POP3 connector to pull the POP mail from
the ISP into exchange. Then, you only need Outlook configured to connect to
your Exchange. (I say the 'better' way, as hosing your own email domain is
the BEST way).

If you have to use POP boxes directly, then it's a mess. I wouldn't do it,
and if someone insisted I'd have them use outlook express for their pop
boxes, and using Outlook only for connecting to Exchange.

Get rid of the DNS forwarders you put in manually. Run the Connect to the
Internet wizard, and do one of these 3 things:

a) Input your ISPs DNS IP addresses when asked for them.
b) Leave the DNS entries blank.
c) Input the IP address of your router (in such case, your router must be
configured to forward DNS requests - and it probably has ISP DNS entries
picked up from the ISP internet connection.

Finally, many of us here can't remember much about SBS 2000, and you run the
risk of receiving some misinformation in this, the SBS 2k3 newsgroup. The
SBS 2k newsgroup is at microsoft.public.backoffice.smallbiz.2000.



--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


Mike said:
Hi Les,

Again, can't thank you enough for schooling me on my SBS setup.

Below see my complete ipconfig /all for both client and server

clent ipconfig:

Windows IP Configuration

Host Name . . . . . . . . . . . . : POM-MAN2
Primary Dns Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-50-8D-6D-33-2F
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.14
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 206.13.31.12
10.10.10.2
---------------------------------------------------------------------------------------------
server ipcofig:

Host Name . . . . . . . . . . . . : phase1
Primary DNS Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1
ion
Physical Address. . . . . . . . . : 00-13-72-7B-CD
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 10.10.10.2
Primary WINS Server . . . . . . . : 10.10.10.2
--------------------------------------------------------------------------------------------------

Les, please see answers to your questions below.

I think we need to know a bit more about this setup.

Is this SBS 2000, or 2003?
Click to expand...

SBS 2000
How did the DNS forwarder settings get there? Did you put them in
manually, or did you put them in with the wizard?
Click to expand...

Inputed manually
What is the internal domain name? Is it Phase1MW.com, and is that a
registered domain name?
Click to expand...

Yes, and Yes, is also used for my clients POP accounts.
Why are there no host names in your ipconfigs? Please don't try to hide
anything, otherwise we can't be of much help.
Click to expand...

I've posted them above. BTW, DHCP is enabled.

Les, my gateway router is a watchguard firewall, it has my ISP's dns on
the WAN settings. I am obviously missing alot since I'm new to a single
NIC config on SBS 2000. I can't thank you enough for staying with me on
this. My apologies for the delay in response, as I have been under the
weather. Please let me know what I need to do next besides the obvious
change of DNS settings for both the server and clients. I could still use
your help on properly setting up the exchange so my clients can use their
POP accounts without needing public DNS. Yes, we use the exchange for
internal email as well.

thanks again.
"Les Connor [SBS Community Member - SBS MVP]" <[email protected]>
wrote in message Mike,

Your DNS is most likely misconfigured. As a test, remove the external
DNS
entry, restart, and see if the mapped drive issue goes away.

If the problem persists, then post the result of 'ipconfig /all' run
from a
dos prompt on both the server, and a workstation.

If workstations have no external DNS resolution without the external
DNS
entry, then your network is misconfigured - likely a single nic SBS
with
either fixed IPs, or a device other than the SBS as DHCP server. These
are
common configuration errors, all fixable.

How it needs to work: Workstations look to the SBS for DNS, and only
the
SBS. If the SBS determines the request needs to go external, then it
forwards the request. There's only one acceptable place for external
DNS
server entries, and that's in the DNS configuration on the SBS. If they
exist anywhere else, you will have issues.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


Chuck,

I have in fact posted this in the SBS group. Another MVP told me to
make
sure some settings were correct on the server side. If no change, then
to
check out the xp pro group. (all settings were good)

To answer your question, I gave one of the two users experiencing this
problem another computer, and the same proplems occured like usual
even
with the same applications. So the software being used is the same and
I
installed the OS on both computers and did not modify the services on
either one. So I know both are running the same protocols and services
alike. I'm at a loss on this one and my boss is expecting
results...SOON.
Any help or suggestions would be really great.

Thanks again Chuck.


Hello,
Thank you for reading my post.
Running SBS 2000 Domain Single NIC configuration.

This problem has arrised on two XP pro machines where the users are
complaining very slow response when browsing to a mapped drive or
opening
a
file on a mapped drive from applications like Word or Excel.

In other words, when the users click on the mapped drive, they say it
takes
a while for files and folders to appear.

Just so you know, both clients experiencing this problem have a
public
DNS
as primary, and the server IP as secondary as far as NIC settings go
(all
clients are set for static). Also, all power settings for both
clients
including the server's nic are all unchecked.

I would rather only have the server's IP as the ONLY DNS entry on the
clients, but with out that Public DNS for some reason, they would no
longer
be able to access their POP3 email accounts.

My own client machine's IP setting are setup the same, along with all
the
other clients; and me nor the other users have no delay what so ever
when
accessing a mapped drive.

Any help would be really appreciative. Thank you.

Mike,

On the chance that you could have an SBS problem, have you asked for
help
in
microsoft.public.windows.server.sbs?

Have you tried other users on these computers, and tried the users of
these
computers on other computers? Any different software on these
computers?
Any
different network protocols or services on these computers? Any
different
Internet use?
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

Is the observed problem consistent and constant? Has it always been
noted, or
did it start after some notable change?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from
experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
Click to expand...
Click to expand...
 
M

Mike

Hey Les,

You are right on all accounts. I had it backwords as to what I heard about
naming your SBS domain the same as your registered domain. As far as the
exchange goes, can you point me towards any guides you may know of to
correctly configure the exchange to handle external email for the time
being? The reason I ask is because you've convinced me to go ahead and
reinstall SBS, but I may not have a window for at least a few weeks' so I'd
like to at least get my exhange handling external email and get RID of
public dns on my clients until I can reinstall and do things correctly.
Lastly, (and i know you are more 2003 server oriented) I don't recall any
wizards when doing SBS install, can you direct me on how or what directory
on the install CD as to which I can execute them on?

Les, I kindly thank you again for your help. I hope to return the favor to
others and become an MVP someday (I have alot to learn!).
Using Exchange for internal email, and still accessing external POP boxes
is, well, just wrong. The better way to do this is to run the Connect to
the Internet Wizard, and setting up the POP3 connector to pull the POP
mail from the ISP into exchange. Then, you only need Outlook configured to
connect to your Exchange. (I say the 'better' way, as hosing your own
email domain is the BEST way).

If you have to use POP boxes directly, then it's a mess. I wouldn't do it,
and if someone insisted I'd have them use outlook express for their pop
boxes, and using Outlook only for connecting to Exchange.

Get rid of the DNS forwarders you put in manually. Run the Connect to the
Internet wizard, and do one of these 3 things:

a) Input your ISPs DNS IP addresses when asked for them.
b) Leave the DNS entries blank.
c) Input the IP address of your router (in such case, your router must be
configured to forward DNS requests - and it probably has ISP DNS entries
picked up from the ISP internet connection.

Finally, many of us here can't remember much about SBS 2000, and you run
the risk of receiving some misinformation in this, the SBS 2k3 newsgroup.
The SBS 2k newsgroup is at microsoft.public.backoffice.smallbiz.2000.



--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


Mike said:
Hi Les,

Again, can't thank you enough for schooling me on my SBS setup.

Below see my complete ipconfig /all for both client and server

clent ipconfig:

Windows IP Configuration

Host Name . . . . . . . . . . . . : POM-MAN2
Primary Dns Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-50-8D-6D-33-2F
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.14
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 206.13.31.12
10.10.10.2
---------------------------------------------------------------------------------------------
server ipcofig:

Host Name . . . . . . . . . . . . : phase1
Primary DNS Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1
ion
Physical Address. . . . . . . . . : 00-13-72-7B-CD
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 10.10.10.2
Primary WINS Server . . . . . . . : 10.10.10.2
--------------------------------------------------------------------------------------------------

Les, please see answers to your questions below.

I think we need to know a bit more about this setup.

Is this SBS 2000, or 2003?
Click to expand...

SBS 2000
How did the DNS forwarder settings get there? Did you put them in
manually, or did you put them in with the wizard?
Click to expand...

Inputed manually
What is the internal domain name? Is it Phase1MW.com, and is that a
registered domain name?
Click to expand...

Yes, and Yes, is also used for my clients POP accounts.
Why are there no host names in your ipconfigs? Please don't try to hide
anything, otherwise we can't be of much help.
Click to expand...

I've posted them above. BTW, DHCP is enabled.

Les, my gateway router is a watchguard firewall, it has my ISP's dns on
the WAN settings. I am obviously missing alot since I'm new to a single
NIC config on SBS 2000. I can't thank you enough for staying with me on
this. My apologies for the delay in response, as I have been under the
weather. Please let me know what I need to do next besides the obvious
change of DNS settings for both the server and clients. I could still use
your help on properly setting up the exchange so my clients can use their
POP accounts without needing public DNS. Yes, we use the exchange for
internal email as well.

thanks again.
"Les Connor [SBS Community Member - SBS MVP]" <[email protected]>
wrote in message Mike,

Your DNS is most likely misconfigured. As a test, remove the external
DNS
entry, restart, and see if the mapped drive issue goes away.

If the problem persists, then post the result of 'ipconfig /all' run
from a
dos prompt on both the server, and a workstation.

If workstations have no external DNS resolution without the external
DNS
entry, then your network is misconfigured - likely a single nic SBS
with
either fixed IPs, or a device other than the SBS as DHCP server. These
are
common configuration errors, all fixable.

How it needs to work: Workstations look to the SBS for DNS, and only
the
SBS. If the SBS determines the request needs to go external, then it
forwards the request. There's only one acceptable place for external
DNS
server entries, and that's in the DNS configuration on the SBS. If
they
exist anywhere else, you will have issues.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


Chuck,

I have in fact posted this in the SBS group. Another MVP told me to
make
sure some settings were correct on the server side. If no change,
then to
check out the xp pro group. (all settings were good)

To answer your question, I gave one of the two users experiencing
this
problem another computer, and the same proplems occured like usual
even
with the same applications. So the software being used is the same
and I
installed the OS on both computers and did not modify the services on
either one. So I know both are running the same protocols and
services
alike. I'm at a loss on this one and my boss is expecting
results...SOON.
Any help or suggestions would be really great.

Thanks again Chuck.


Hello,
Thank you for reading my post.
Running SBS 2000 Domain Single NIC configuration.

This problem has arrised on two XP pro machines where the users are
complaining very slow response when browsing to a mapped drive or
opening
a
file on a mapped drive from applications like Word or Excel.

In other words, when the users click on the mapped drive, they say
it
takes
a while for files and folders to appear.

Just so you know, both clients experiencing this problem have a
public
DNS
as primary, and the server IP as secondary as far as NIC settings go
(all
clients are set for static). Also, all power settings for both
clients
including the server's nic are all unchecked.

I would rather only have the server's IP as the ONLY DNS entry on
the
clients, but with out that Public DNS for some reason, they would no
longer
be able to access their POP3 email accounts.

My own client machine's IP setting are setup the same, along with
all the
other clients; and me nor the other users have no delay what so ever
when
accessing a mapped drive.

Any help would be really appreciative. Thank you.

Mike,

On the chance that you could have an SBS problem, have you asked for
help
in
microsoft.public.windows.server.sbs?

Have you tried other users on these computers, and tried the users
of
these
computers on other computers? Any different software on these
computers?
Any
different network protocols or services on these computers? Any
different
Internet use?
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

Is the observed problem consistent and constant? Has it always been
noted, or
did it start after some notable change?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from
experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
Click to expand...
Click to expand...
 
L

Les Connor [SBS Community Member - SBS MVP]

The Connect to the Inernet wizard is what you need to fix things up.

The confiuration for POP3 connector is part of that wizard (as I recall),
and you'll need to know the username and password for each pop account. With
the information you provide in the wizard, the POP accounts will be mapped
to user accounts (mailboxes) in Exchange, and your SBS server will collect
the email from the POP accounts and place it in the appropriate users inbox.

The user therefore only needs to use Outlook to connect to Exchange, nothing
else.

Just be warned that POP mail is fraught with problems, it's a consumer grade
mail pickup service and the POP3 connector, while it works, is intended as a
transition tool.

If you're going to re-install, seriously consider upgrading to SBS 2k3. It
contains far more functionality than SBS 2k. Not to mention the pop3
connector probably works with fewer issues.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


Mike said:
Hey Les,

You are right on all accounts. I had it backwords as to what I heard about
naming your SBS domain the same as your registered domain. As far as the
exchange goes, can you point me towards any guides you may know of to
correctly configure the exchange to handle external email for the time
being? The reason I ask is because you've convinced me to go ahead and
reinstall SBS, but I may not have a window for at least a few weeks' so
I'd like to at least get my exhange handling external email and get RID of
public dns on my clients until I can reinstall and do things correctly.
Lastly, (and i know you are more 2003 server oriented) I don't recall any
wizards when doing SBS install, can you direct me on how or what directory
on the install CD as to which I can execute them on?

Les, I kindly thank you again for your help. I hope to return the favor to
others and become an MVP someday (I have alot to learn!).
Using Exchange for internal email, and still accessing external POP boxes
is, well, just wrong. The better way to do this is to run the Connect to
the Internet Wizard, and setting up the POP3 connector to pull the POP
mail from the ISP into exchange. Then, you only need Outlook configured
to connect to your Exchange. (I say the 'better' way, as hosing your own
email domain is the BEST way).

If you have to use POP boxes directly, then it's a mess. I wouldn't do
it, and if someone insisted I'd have them use outlook express for their
pop boxes, and using Outlook only for connecting to Exchange.

Get rid of the DNS forwarders you put in manually. Run the Connect to the
Internet wizard, and do one of these 3 things:

a) Input your ISPs DNS IP addresses when asked for them.
b) Leave the DNS entries blank.
c) Input the IP address of your router (in such case, your router must be
configured to forward DNS requests - and it probably has ISP DNS entries
picked up from the ISP internet connection.

Finally, many of us here can't remember much about SBS 2000, and you run
the risk of receiving some misinformation in this, the SBS 2k3 newsgroup.
The SBS 2k newsgroup is at microsoft.public.backoffice.smallbiz.2000.



--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


Mike said:
Hi Les,

Again, can't thank you enough for schooling me on my SBS setup.

Below see my complete ipconfig /all for both client and server

clent ipconfig:

Windows IP Configuration

Host Name . . . . . . . . . . . . : POM-MAN2
Primary Dns Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-50-8D-6D-33-2F
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.14
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 206.13.31.12
10.10.10.2
---------------------------------------------------------------------------------------------
server ipcofig:

Host Name . . . . . . . . . . . . : phase1
Primary DNS Suffix . . . . . . . : PHASE1MW.COM
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PHASE1MW.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1
ion
Physical Address. . . . . . . . . : 00-13-72-7B-CD
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.10.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 10.10.10.2
Primary WINS Server . . . . . . . : 10.10.10.2
--------------------------------------------------------------------------------------------------

Les, please see answers to your questions below.



I think we need to know a bit more about this setup.

Is this SBS 2000, or 2003?

SBS 2000
How did the DNS forwarder settings get there? Did you put them in
manually, or did you put them in with the wizard?

Inputed manually
What is the internal domain name? Is it Phase1MW.com, and is that a
registered domain name?

Yes, and Yes, is also used for my clients POP accounts.

Why are there no host names in your ipconfigs? Please don't try to hide
anything, otherwise we can't be of much help.

I've posted them above. BTW, DHCP is enabled.

Les, my gateway router is a watchguard firewall, it has my ISP's dns on
the WAN settings. I am obviously missing alot since I'm new to a single
NIC config on SBS 2000. I can't thank you enough for staying with me on
this. My apologies for the delay in response, as I have been under the
weather. Please let me know what I need to do next besides the obvious
change of DNS settings for both the server and clients. I could still
use your help on properly setting up the exchange so my clients can use
their POP accounts without needing public DNS. Yes, we use the exchange
for internal email as well.

thanks again.


"Les Connor [SBS Community Member - SBS MVP]"
Mike,

Your DNS is most likely misconfigured. As a test, remove the external
DNS
entry, restart, and see if the mapped drive issue goes away.

If the problem persists, then post the result of 'ipconfig /all' run
from a
dos prompt on both the server, and a workstation.

If workstations have no external DNS resolution without the external
DNS
entry, then your network is misconfigured - likely a single nic SBS
with
either fixed IPs, or a device other than the SBS as DHCP server.
These are
common configuration errors, all fixable.

How it needs to work: Workstations look to the SBS for DNS, and only
the
SBS. If the SBS determines the request needs to go external, then it
forwards the request. There's only one acceptable place for external
DNS
server entries, and that's in the DNS configuration on the SBS. If
they
exist anywhere else, you will have issues.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


Chuck,

I have in fact posted this in the SBS group. Another MVP told me to
make
sure some settings were correct on the server side. If no change,
then to
check out the xp pro group. (all settings were good)

To answer your question, I gave one of the two users experiencing
this
problem another computer, and the same proplems occured like usual
even
with the same applications. So the software being used is the same
and I
installed the OS on both computers and did not modify the services
on
either one. So I know both are running the same protocols and
services
alike. I'm at a loss on this one and my boss is expecting
results...SOON.
Any help or suggestions would be really great.

Thanks again Chuck.


Hello,
Thank you for reading my post.
Running SBS 2000 Domain Single NIC configuration.

This problem has arrised on two XP pro machines where the users are
complaining very slow response when browsing to a mapped drive or
opening
a
file on a mapped drive from applications like Word or Excel.

In other words, when the users click on the mapped drive, they say
it
takes
a while for files and folders to appear.

Just so you know, both clients experiencing this problem have a
public
DNS
as primary, and the server IP as secondary as far as NIC settings
go (all
clients are set for static). Also, all power settings for both
clients
including the server's nic are all unchecked.

I would rather only have the server's IP as the ONLY DNS entry on
the
clients, but with out that Public DNS for some reason, they would
no
longer
be able to access their POP3 email accounts.

My own client machine's IP setting are setup the same, along with
all the
other clients; and me nor the other users have no delay what so
ever when
accessing a mapped drive.

Any help would be really appreciative. Thank you.

Mike,

On the chance that you could have an SBS problem, have you asked
for help
in
microsoft.public.windows.server.sbs?

Have you tried other users on these computers, and tried the users
of
these
computers on other computers? Any different software on these
computers?
Any
different network protocols or services on these computers? Any
different
Internet use?
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

Is the observed problem consistent and constant? Has it always
been
noted, or
did it start after some notable change?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from
experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
Click to expand...
Click to expand...
 

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