Long pause after connecting with modem

M

Mike Graham

This is a bizarre problem, and it is annoying me greatly. At some
point which I *believe* to be the point where I upgraded to SP2, my
machine, which is loaded with a fully-upgraded and legit copy of XP Home
edition, developed a problem. When I connect to my ISP using my dial-
up modem (which is a WinModem, in case it matters) the machine will
pause. If the Task Manager is running then it will show that the system
idle process is using high-90's of the clock cycles, so no process is
using up all of the ticks, but you can't do anything. The cursor still
moves, and you can click on things, but you can't make anything happen
outside of you current process. If you, for instance, click on the
start button the menu will not appear. Walk away from the computer for
20 minutes and when you get back the menu you wanted is up, and all of
the other clicks that you did have activated whatever they were supposed
to activate.
To shortcut the wait I can disconnect and re-connect a USB device a
few times. This seems to give the machine a 'kick' to wake it up from
its nap.
I heard from someone that this is a 'known problem with no solution',
but I have no more details than that it relates to a USB item not
connecting properly and the nap is the machine going through a series of
time-out events.
I have updated to the latest drivers for every USB device that I have
(HP printer, Logitech wireless keyboard) and my only other USB device is
a Lexar RW018 Multi-Card Reader which Lexar claims is natively supported
and needs no driver.
I have Windows completely up to date.
I have tried re-installing Windows and that didn't help.
I have a USB 2.0 card as well as built-in USB 1.0 on the motherboard.
I tried removing the card with no improvement. There is no way that I
can find to disable the built-in USB 1.0 on the motherboard.

Today I'm going to buy a non-USB keyboard so I can try running the
system with no USB devices attached and see what happens.

Does anyone have any knowledge regarding this issue? I tried
searching the knowledge base and couldn't find anything that looked
familiar, but I probably just don't know the right name to call it.

Any thoughts?

Mike Graham
Canada
P4W
 
M

Mark L. Ferguson

USB Hub Power Management - disable : Start/run, type DEVMGMT.MSC , then rightclick each USB Hub device, Properties, uncheck the box
on the Power Management tab.
 
M

Mike Graham

USB Hub Power Management - disable : Start/run, type DEVMGMT.MSC , then
rightclick each USB Hub device, Properties, uncheck the box on the Power
Management tab.

I tried that and rebooted, and while there still seems to be a bit of
a pause, it is far far far shorter than it was before. Short enough
that it's not worth fiddling with any devices to bypass it. Good
enough!
Thanks for the help!

Mike Graham
Canada
P4W
 

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