Login Problems

[Brian]

Hi,

A co-worker went on break and came back and his machine had rebooted. When
he tried to log back in, it would accept his password and would say "loading
settings" before showing desktop. But it never got past the "loading"
screen. After waiting, it would just reboot itself. When trying to log in as
local administrator, same thing. It would load in safe mode but nothing
abnormal was found. We have excellent virus protection, so I am sort of
ruling that out.

Suggestions beyond rebuilding drive?

Brian

 

[Lanwench [MVP - Exchange]]

Log in as an administrator in safe mode and look at the event logs.

 

[Brian]

OK..I did that and it logged some problems with SVCHOST.EXE and said it
generated errors. I don't have those errors right now. I will try to get
them and post them.

"Lanwench [MVP - Exchange]"

 

[Bell]

A similar thing has happened to me, base on that, I would
guess that you have an incompatible program, driver,virus
or sort. To find out what is causing this problem, you
have to uncheck the automatic reboot in the system start
up option. If this is win2k which I am assuming it is,
Right click on my computer icon-click on advance-startup
and recovery-then uncheck the automatically reboot. Then
the sytem will not even go to windows,after POS you will
get a blue screen. You should be able to tell what program
is causing it. Then you will have to find a way of
disabling it. This is exactly what I did to fix my, hope
this helps you too.

 

[Brian]

Here are the most recent things I see in the error log:

Under System Logs:
ERROR - Service Control Manager (Events 7032 and 7001)

WARNING - DHCP (Event 1006)

Suggestions?

Brian

OK..I did that and it logged some problems with SVCHOST.EXE and said it
generated errors. I don't have those errors right now. I will try to get
them and post them.

"Lanwench [MVP - Exchange]"

Log in as an administrator in safe mode and look at the event logs.

 

[Jason Hall [MSFT]]

--------------------

From: "Brian" <[email protected]>
Subject: Login Problems
Date: Tue, 25 May 2004 10:04:51 -0500

Hi,

A co-worker went on break and came back and his machine had rebooted. When
he tried to log back in, it would accept his password and would say "loading
settings" before showing desktop. But it never got past the "loading"
screen. After waiting, it would just reboot itself. When trying to log in as
local administrator, same thing. It would load in safe mode but nothing
abnormal was found. We have excellent virus protection, so I am sort of
ruling that out.

Suggestions beyond rebuilding drive?

Brian

-------------------------

Here is a possible fix:
KB article 841382: "Your Windows 2000-based computer stops responding, you
cannot log on to Windows, or your CPU usage for the System process
approaches 100 percent "
http://support.microsoft.com/?id=841382



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