locked start-up screen

  • Thread starter Thread starter mike
  • Start date Start date
M

mike

My new xp upgrade worked fine until turning my computer
off for the first time.Now when the computer is started it
gets locked on a blue screen containing the the windows xp
logo.I am unable to sign on or do anything.Any help would
be appreciated.
 
mike said:
My new xp upgrade worked fine until turning my computer
off for the first time.Now when the computer is started it
gets locked on a blue screen containing the the windows xp
logo.I am unable to sign on or do anything.Any help would
be appreciated.
Click to expand...

Start here: "Resources for Troubleshooting Startup Problems in Windows
XP" (http://support.microsoft.com/?kbid=308041).
 
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