Locked out of Options on Internet Explorer V7

[Steve Jordan]

I think my computer may be high jacked, because I cannot open Internet
Options under the Tools tab. I get a message when I try to open that "This
operation has been cancelled due to restrictions in effect on this computer.
Please contact your system administrator".
This is a home computer and has no password restrictions set up.

Any suggestion are appreciated.

Steve

 

[Malke]

I think my computer may be high jacked, because I cannot open Internet
Options under the Tools tab. I get a message when I try to open that "This
operation has been cancelled due to restrictions in effect on this computer.
Please contact your system administrator".
This is a home computer and has no password restrictions set up.

What kind of security software do you have and have you run any
virus/malware scans? If not:

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.


Malke

 

[Unknown]

Can you get to Internet Options via control panel???

 

[Frank Saunders, MS-MVP OE/WM]

I think my computer may be high jacked, because I cannot open Internet
Options under the Tools tab. I get a message when I try to open that "This
operation has been cancelled due to restrictions in effect on this
computer. Please contact your system administrator".
This is a home computer and has no password restrictions set up.

Any suggestion are appreciated.

Steve

Close IE.
Open Regedit.
Find the value NoBrowserOptions and remove every instance of it.
It is most likely (but not necessarily) to be here:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions

You might try this from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel".
See http://forums.spywareinfo.com/index.php?showtopic=6748

AdAware, MS Anti-Spyware and other anti-spyware and anti-virus programs may
have similar options.