LiveUpdate not installed?

[Bill]

Hi, I just noticed today that my Norton AntiVirus 2004 turned off my
Automatic LiveUpdate. When I went into the options to turn it back on,
everything in the LiveUpdate section of the options was greyed out. On the
bottom of that section, it said:

"Automatic LiveUpdate is not installed or is not installed correctly!"

It used to work just fine. I don't know what's going on. Anyone have any
idea what I could do?
(I tried the symantec.support newsgroup, but no answer from there.)
Thanks,
Bill

 

[Jason Tsang]

Try downloading and re-installing Liveupdate

http://www.symantec.com/techsupp/files/lu/lu.html

You'll want the first link
ftp://ftp.symantec.com/public/english_us_canada/liveupdate/lusetup.exe

 

[Jeffrey Struyk - MVP]

Hi, I just noticed today that my Norton AntiVirus 2004 turned off my
Automatic LiveUpdate. When I went into the options to turn it back on,
everything in the LiveUpdate section of the options was greyed out. On the
bottom of that section, it said:

"Automatic LiveUpdate is not installed or is not installed correctly!"

It used to work just fine. I don't know what's going on. Anyone have any
idea what I could do?
(I tried the symantec.support newsgroup, but no answer from there.)
Thanks,
Bill

Your issue is with Norton, not Windows. I'd suggest going through the
www.symantec.com site and search for LiveUpdate.

 

[Malke]

Hi, I just noticed today that my Norton AntiVirus 2004 turned off my
Automatic LiveUpdate. When I went into the options to turn it back on,
everything in the LiveUpdate section of the options was greyed out. On
the bottom of that section, it said:

"Automatic LiveUpdate is not installed or is not installed correctly!"

It used to work just fine. I don't know what's going on. Anyone have
any idea what I could do?
(I tried the symantec.support newsgroup, but no answer from there.)
Thanks,

Along with the good advice you got from Jason Tsang, this is a known
issue with Live Update if NAV was originally installed in a different
user account. There is a Symantec Knowledge Base article about this, so
do some Live Update troubleshooting on Symantec's website.

Malke