'Live Update" no longer working since installing MS Critical Updates

  • Thread starter Thread starter tom
  • Start date Start date
T

tom

Hello.

I have Norton Antivirus 2002--but virus definition
subsription is current & up-to-date. Since downloading
the Microsoft Critical Updates, I can now manually update
my virus scanner, but it won't do it any more
automatically.

Any suggestions? I've looked into just about everything I
can think of, but I still have to manually update my virus
defs. A real pain in the butt...

Help!
 
1. Uninstall NAV 2002, then reinstall it (or get another AV app that's less
of a resource hog).

2. Always disable NAV before going to Windows Update and when
downloading/installing from any MS page.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
AH-VSOP

Protect Your PC
http://www.microsoft.com/technet/security/tips/pcprotec.asp
 
That's pretty much the conclusion I've come to... I have
a few months until the Virus defs expire; after that, I'll
get a new program. Let me know in the meantime if you
know anything else about a possible fix for the
situation. I was thinking that maybe one of the updates
changed a security setting somewhere that disabled the
automatic function of the virus scanner. I had to go back
and change an option in Outlook Express after downloading
an update because it no longer allowed me to receive just
about any kind of attachment. Glad I found that one...

Thanks for the info.
 
Your problem's with NAV, not Windows. You've not been clear if the problem
is with getting LiveUpdate to automatically seek and download updated
definitions on a schedule or with getting NAV to scan your system
automatically on a schedule, but uninstalling and then reinstalling NAV will
probably make things right.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
AH-VSOP

Protect Your PC
http://www.microsoft.com/technet/security/tips/pcprotec.asp
 
the problem is that NAV won't automatically scan for virus
definition updates anymore. It used to check every few
days, "on its own," while I was on-line doing other
things. That's what it won't do since I installed all the
Microsoft "Critical Updates." I thought a setting may
have been changed in Windows somewhere, but like I said, I
think I'm just going to put up with it until a few months
from now when I get another Virus Scanner. This computer
is REALLY touchy, and I'm very happy to do as little as
possible to keep it running. It doesn't "like" a lot of
hardware and software out there, as I've had to uninstall
all sorts of stuff. I'm real anal about how I download
and install everything, too: Nothing running in the
background, not even my printer monitor in the system
tray. As long as things keep working, and I have the
programs I want, and as long as the new virus scanner
works, I'll be happy. If the new one doesn't work, that's
when I won't be happy. We'll see...

I run defrag regularly, clean out cookies and temp. files,
run scan disc... toss files that I don't use anymore.
This is an IBM, and it's been real "high maintenance," let
me tell you...

Thanks for all the info.
 
tom said:
the problem is that NAV won't automatically scan for virus
definition updates anymore. It used to check every few
days, "on its own," while I was on-line doing other
things. That's what it won't do since I installed all the
Microsoft "Critical Updates." I thought a setting may
have been changed in Windows somewhere, but like I said, I
think I'm just going to put up with it until a few months
from now when I get another Virus Scanner. This computer
is REALLY touchy, and I'm very happy to do as little as
possible to keep it running. It doesn't "like" a lot of
hardware and software out there, as I've had to uninstall
all sorts of stuff. I'm real anal about how I download
and install everything, too: Nothing running in the
background, not even my printer monitor in the system
tray. As long as things keep working, and I have the
programs I want, and as long as the new virus scanner
works, I'll be happy. If the new one doesn't work, that's
when I won't be happy. We'll see...
Click to expand...

(snippage)

Live Update won't run if you are in a different account from the one in
which it was installed. In other words, if you installed under
Administrator and now you are running as "Tom", LU may not run. There
is a fix on Symantec's website.

Malke
 
tom said:
the problem is that NAV won't automatically scan for virus
definition updates anymore. It used to check every few
days, "on its own," while I was on-line doing other
things. That's what it won't do since I installed all the
Microsoft "Critical Updates." I thought a setting may
have been changed in Windows somewhere, but like I said, I
think I'm just going to put up with it until a few months
from now when I get another Virus Scanner. This computer
is REALLY touchy, and I'm very happy to do as little as
possible to keep it running. It doesn't "like" a lot of
hardware and software out there, as I've had to uninstall
all sorts of stuff. I'm real anal about how I download
and install everything, too: Nothing running in the
background, not even my printer monitor in the system
tray. As long as things keep working, and I have the
programs I want, and as long as the new virus scanner
works, I'll be happy. If the new one doesn't work, that's
when I won't be happy. We'll see...

I run defrag regularly, clean out cookies and temp. files,
run scan disc... toss files that I don't use anymore.
This is an IBM, and it's been real "high maintenance," let
me tell you...

Thanks for all the info.



clear if the problem


download updated


your system


reinstalling NAV will


another AV app that's


and when
Click to expand...


There is some sort of problem with NAV and XP's scheduler. I can't
remember whether I saw an article about this in the Symantec KB or the
Microsoft KB, but it had something to do with testing the scheduler by
creating a scheduled task (for calculator, IIRC). Once I did that, the
scheduled task set up by LiveUpdate worked (and has continued to work,
even after I deleted my calculator test task). The following are not
the article I remember, but they may be helpful:
http://tinyurl.com/tu5n
http://tinyurl.com/tu6i

Ah, here it is: http://tinyurl.com/cx7l Once I did this, my LiveUpdate
worked. It's worth a shot.
 
Installed under same "identity." Only changed it after
the fact--after Live Update stopped working--to run it via
my task scheduler. (I needed to put a password in for
Windows XP to do it.)

Like I said, I'm not going to worry about it anymore. Too
busy with work...

Thanks for all your help.
 
Thanks, but I found that and did it too. Now I have it so
my Task Scheduler runs the Live Update.

I'm just hoping when I install the next scanner that it
will work.
 
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