Licensing question.

[Bill]

We have some new DELL desktops that came in this fall into
one of our computer labs. The lab coordinator rolled out
the machines by cloning (ghost) the machines with all the
appropriate software for that location. He indicated to
me that he used the individual OS licenses that came with
the new machines instead of our volume site-license
agreement key. The machines are also protected by SHERIFF
software. WinXP-SP2 was added to the machines after the
initial clone, they've been working for a month without a
problem until now. His description of the issue follows.

 

[Carey Frisch [MVP]]

After you replace the Windows XP disk drive and restore from a backup,
you receive an Error 0x80090006
http://www.jsiinc.com/SUBN/tip6800/rh6855.htm

The Microsoft Policy Concerning Disk Duplication of Windows XP Installations
http://support.microsoft.com/default.aspx?scid=kb;en-us;314828&Product=winxp

Summary of the limitations of the System Preparation tool
http://support.microsoft.com/default.aspx?scid=kb;en-us;830958&Product=winxp

When you clone a Windows XP installation to many computers,
the destination computers have the same SID and computer name as the source
Windows installation. Because Windows XP networks use each computer's
SID and computer name to uniquely identify the computer on the network, you must
change the SID and computer name on each destination (client) computer after cloning.

Visit:
http://service1.symantec.com/SUPPOR...=2003 for windows 2000/nt/me/98&osv=&osv_lvl=

"Error Code: 0x80004005" error message when you install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;306081

"Error Code: 0x80070002" error message cites license-checking issue after upgrade on Dell computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;310794

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| We have some new DELL desktops that came in this fall into
| one of our computer labs. The lab coordinator rolled out
| the machines by cloning (ghost) the machines with all the
| appropriate software for that location. He indicated to
| me that he used the individual OS licenses that came with
| the new machines instead of our volume site-license
| agreement key. The machines are also protected by SHERIFF
| software. WinXP-SP2 was added to the machines after the
| initial clone, they've been working for a month without a
| problem until now. His description of the issue follows.
|
| >the system is booting and gives me
| >the window to log-in, but it fails and an error
| >
| >window appears:
| >
| >error window title: windows product activation
| >error window content: a problem is preventing windows
| >from accurately checking the
| >license for this computer. error code: 0x80090006
| >
| >Gives this message, you acknowledge and it logs you off.
| >Can't get in even as local Administrator.
| >
| >Can get into safe-mode but can't do anything.

 

[Craig]

Hey Bill,

Here are a couple things that may help you out.

1) The main reason for the inability to use MountedDevices in Windows XP
is that there are numerous hard-coded paths to c:\Windows, mostly
cryptography-related components that may fail to load and that result in
the Windows Product Activation-related error, though Windows Product
Activation is actually just reporting the issue, not the cause.

- 1 method that "may" fix this is to delete all entries below
HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices on the workstation.

or

2) Boot to Safe Mode, log in using the Administrator account and perform a
system restore.

or

3) Rebuild the GHOST image by specifying the -FDSZ (force disk signature to
be set to zero) switch during the process.

http://service4.symantec.com/SUPPORT/ghost.nsf/14b9809f86e256c88825665f005ee
732/be51
defb326c21978825699a007b8405?OpenDocument

I hope this helps.

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My name is Craig & I'm from the Microsoft Setup Team

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