Lexmark Z600 Print Sharing

[pt1xoom]

I have a lexmark Z600 printer shared on a domain. The domain admins
are able to print to the printer without a problem. When a user tries
to print, it hangs on the server. If I look in the print que, it is
fine, but just isn't printing.

If I restart the print spool service on the server (Windows 2003), the
print comes out, but only after I restart the service.

Any ideas?

Patrick

 

[Alan Morris [MSFT]]

It sounds like a user authentication issue. When the spooler is restarted,
the spooler will schedule the jobs with the security token from the spooler
since it has lost the security token from the user.

Where are you spooling the files to? Give users write access to the spool
directory and see if this corrects the issue. It could also be a driver
issue. I have seen some drivers that will write a tmp file to %windir%\temp
which users do not have write access.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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