Lexmark X2480

[Guest]

I might be having the same problem as Epson DX4000 below. But my computer
isn't new. I let some idiots install Vista and they couldn't get the
printers to install. They said that I would have to buy a new printer, but
my Lexmark X2480 has a Vista driver available on the Lexmark site. I
downloaded it - I checked and it and my Vista are both 32-bit - and still
can't get a peep out of the printer. The printer did a self test okay. I
changed the USB cable just in case. I don't know what to do.

Rebecca

 

[Cal Bear '66]

Did you make the mistake of having the printer USB cable connected to the
computer when you installed the downloaded Vista drivers?

Printer USB cables must be DISCONNECTED during the driver install until the
install program prompts you to connect the USB cable and power on the printer.

If I were you, I would unplug the printer USB cable, go to Control Panel
(Classic view) > Printers, right click your Lexmark X2480, and select Delete. To
make sure the printer is fully uninstalled, in the Printers window, go to Menu
(Alt key if not visible) > File > Run as administrator > Server Properties
(approve UAC), click the Drivers tab, and if the printer is listed there,
highlight it and press the Remove button, press Apply, and press OK.

With the printer USB cable UNPLUGGED, reboot your computer, run the printer
driver install again, and ONLY connect the USB cable and power up the printer
when PROMPTED to do so by the driver install program.


I Bleed Blue and Gold
GO BEARS!

 

[Guest]

The only printer in the printers tab is my ancient hp designjet. It is so
old that there aren't ANY drivers for it on the hp site, but it is the only
printer I can get to work with Vista. Too bad that it uses expesive 36-inch
wide roll paper!

I don't know how the PC was started the first time after the Vista Business
software was loaded because I let some IDIOTS who said they knew how, install
it. At least I had the satisfaction of stopping payment on the check I paid
them with. But now I am afraid to let anyone else touch it, and I don't know
how myself.

But back to the problem. Since the printer is not there, (or in the server
properties) I unplugged the USB cable and turned off the power and restarted.
When it said to plug in and turn on, I did. Nothing happened. The button
at the bottom that says "Continue" stayed grayed out. Help!

Rebecca

 

[Guest]

The only printer in the printers tab is my ancient hp designjet. It is so
old that there aren't ANY drivers for it on the hp site, but it is the only
printer I can get to work with Vista. Too bad that it uses expesive 36-inch
wide roll paper!

I don't know how the PC was started the first time after the Vista Business
software was loaded because I let some IDIOTS who said they knew how, install
it. At least I had the satisfaction of stopping payment on the check I paid
them with. But now I am afraid to let anyone else touch it, and I don't know
how myself.

But back to the problem. Since the printer is not there, or in the serer
properties) I unplugged the USB cable and turned off the power and
restarted. When it said to plug in and turn on, I did. Nothing happened.
The button at the bottom that says "Continue" stayed grayed out. Help!

Rebecca

 

[Cal Bear '66]

Rebecca,

Sorry, I am out of ideas.

You will probably get better results by posting to the
microsoft.public.windows.vista.print_fax_scan group. There are some real
experts there who do not seem to monitor other groups. Just include all the
specifics that you have tried.

Good luck.


I Bleed Blue and Gold
GO BEARS!

 

[Guest]

Thank you!

Rebecca

 

[Cal Bear '66]

You're welcome.

Sorry, I was unable to solve your problem, but I am sure you will get it sorted.


I Bleed Blue and Gold
GO BEARS!