The hotfix is only available by contacting Microsoft support as instructed.
You will not incur a charge if you only request the specific hotfix mentioned
in the KB article.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls may be
canceled if a Microsoft Support Professional determines that a specific update will resolve
your problem. The typical support costs will apply to additional support questions and issues
that do not qualify for the specific update in question.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
-----------------------------------------------------------------------------------------------
| I'm looking for the copy of shell32.dll mentioned in
| article
http://support.microsoft.com/default.aspx?
| scid=kb;en-us;823291&Product=winxp
| Would anyone happen to know where to get a copy aside from
| paying a MS tech support person to send it to me?
| TIA
| George
