Latest Microsoft security updates caused network problems.

M

Mark Dyson

I have an HP zd7000A laptop running XP MCE with SP3. Last night the
automated update service downloaded what appeared to be the usual suspects:
some security patches and the latest malicious software removal tool. After
installing and re-booting, my network connectivity has gone to pot. I can
still ping external URLs so I know I have a good connection, but any attempt
to load a web page or download e-mail results in a time-out error. Likewise
when my AVG anti-virus tries to connect to the update server. This was all
working perfectly this morning, right up to the instant I re-booted after the
patch installs.

I'm stymied: the system can't download any possible updates or fixes
Microsoft might release for this, nor can I access any online tech support
for trying to troubleshoot the problem. I'm posting this from my office
system at work.

I guess one possibility would be to try to revert to the state prior to the
patches--I assume the state is bookmarked automatically by the Microsoft
Update feature? Does this seem reasonable? Has anyone else encountered this
problem?
 
B

Bob I

Zone Alarm is the issue. Either uninstall the latest MS update, or lower
the ZA setting so it doesn't kill the internet.
 
A

Aaron

Mark,
There does seem to be a problem here. Another poster and I had the same
problem after the install. You should be able to restore to a point before
the install to at least allow you internet connectivity again until the
problem can be figured out.

Aaron
 
M

Mark Dyson

Okay, my bad. This has been addressed below. My apologies for the
unnecessary new thread.
 
K

Ken Blake, MVP

Zone Alarm is the issue. Either uninstall the latest MS update,
Click to expand...


That's a choice, but not the best one.

or lower
the ZA setting so it doesn't kill the internet.
Click to expand...



Lowering your security is a very dangerous way to react to the
problem.

The best choice is to dump ZA and use the Microsoft firewall instead.
 
R

Rick

That's a choice, but not the best one.





Lowering your security is a very dangerous way to react to the
problem.

The best choice is to dump ZA and use the Microsoft firewall instead.
Click to expand...
I would never do that and it is IMO bad advice.

--

Rick
Fargo, ND
N 46°53'251"
W 096°48'279"

Remember the USS Liberty
http://www.ussliberty.org/
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Set up Automatic Unattended Security Updates on Ubuntu 18.04 or Mint or any Debian. 6
Windows 10 Is it Safe to Disable Updates 13
Windows 10 Microsoft updates HELP 5
Windows 10 Microsoft latest cock up 5
Microsoft patches critical flaw in Windows Defender 1
MS Windows updates 4
Windows Updates is offering MS Office 2007 updates -> but I have Office2000 installed (?) 44
August Updates 5

Top