Laptop password reset

[Guest]

I have some how or someone has changed my password on my laptop and I cannot
log on at all. It tells me to put in the usb password setup thing.. I just
received this laptop and I don't have what it is asking for. How do I get
into my laptop to change the password?

 

[Dustin Harper]

It may be asking for the BitLocker USB key. It is a USB memory drive that
stores your password for BitLocker. If you didn't setup BitLocker, or don't
have a USB flash disk, it might be a laptop vendor specific issue. What kind
of laptop is it?