Joyce, when did this problem start? Did you reinstall OS? If not it looks a
hardware problem... I' d go to dell support website and e-mail to Dell
support newsgroups.
How about before Windows loads? When it says press F2 to enter setup
(or whatever it says when you first turn on your computer) does it work?
Ask a Question
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.
