Lanier Printing Issues

M

mark_yeager

Here's the scoop. We have added several Lanier printers
(model 2138), Copier/Printers (5635) and
Printer/Fax/copier (5613) combos to our network (NT
Domain). We also have many HP Laserjets as well. Our
printers are shared off a Win2003 print server. We are
also running WinXP Pro. Our users are effectively
Powerusers (we created a DesktopPowerusers domain group,
added the users, and then added the domain group to the
local Powerusers group on the PC). This has worked well
and users can attach to any networked HP printer.
However, when trying to attach to any Lanier model, an
error appears "A policy is in effect on your computer
which prevents you from connecting to this print
queue...."
If the user is logged on as administrator, they are able
to connect. Any Ideas???
 
A

Alan Morris\(MSFT\)

There is a policy on XP SP1 that prevents true connections to "untrusted"
(not in the same domain forest) servers. Since the HP driver is in
the driver.cab file on the client, the driver is added from the local
client rather than copying the driver from the server.

http://support.microsoft.com/default.aspx?scid=kb;en-us;319939
Description of the Point and Print Restrictions Policy Setting in Windows
Server 2003 and Windows XP


a.. By default, this policy setting is not configured. If you do not
configure this policy setting, users cannot download Point and Print drivers
from computers that are not in their Active Directory forest. The result of
not configuring the setting is the same as enabling the policy and setting
it to Users can only Point and Print to machines in their Forest.


The issue you are experiencing is fixed on XP SP2

The issue is that LookupAccountName does not work for machine accounts on
NT4 hosted Domains.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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