Lack of fax in Home Premium vs XP Home cause for action?

A

angbob

"Windows XP Home Edition" has fax.
"Vista Home Premium" lacks fax.

The designation "Home Premium" represents the product to be superior to
"Home Edition", but removing fax renders "Home Premium" inferior.

Microsoft has misrepresented its product.

Should we worry about a class action?
 
C

Charles Tomaras

angbob said:
"Windows XP Home Edition" has fax.
"Vista Home Premium" lacks fax.

The designation "Home Premium" represents the product to be superior to
"Home Edition", but removing fax renders "Home Premium" inferior.

Microsoft has misrepresented its product.

Should we worry about a class action?

Not even to belabor the fax software, where does Microsoft or anyone else
say that XP and Vista share the same naming conventions and properties? They
are two different OS's separated by many years and many differences. I once
called a 1200 square foot house my home and I now call a 3000 square foot
house my home. They are completely different houses.
 
M

Mike Hall - MVP

angbob said:
"Windows XP Home Edition" has fax.
"Vista Home Premium" lacks fax.

The designation "Home Premium" represents the product to be superior to
"Home Edition", but removing fax renders "Home Premium" inferior.

Microsoft has misrepresented its product.

Should we worry about a class action?


Nope.. just go to www.snappysoftware.com

--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 
C

Cheri

are two different OS's separated by many years and many differences. I
once called a 1200 square foot house my home and I now call a 3000 square
foot house my home. They are completely different houses.

Hopefully you can afford the house, and the taxpayers aren't having to bail
you out. ;-)

Cheri
 
P

PaulZ

angbob said:
"Windows XP Home Edition" has fax.
"Vista Home Premium" lacks fax.

The designation "Home Premium" represents the product to be superior to
"Home Edition", but removing fax renders "Home Premium" inferior.

Microsoft has misrepresented its product.

Should we worry about a class action?

No , we should worry about people who don't go to the trouble to find out
what they're purchasing.
Why are you comparing XP and Vista ? XP comes in Home Edition and
Professional
Vista comes in Home Basic and Home Premium ? Where's the misrepresentation
?
Specs for ALL Vista Editions are freely available. If you like , I could fax
them to you !!
 
B

+Bob+

In case you "angbob" are readying to defend yourself against being
called a "moron": anyone who thinks that Vista Premium's missing the
fax when compared to XP Home renders it inferior... well, that
qualifies you as a moron.

Definitely! There are so many other reasons that render Vista
inferior, you'd have to be a moron to think it was only due to the
missing fax ability.
 
D

Doug

No. Twenty months ago many of us here were miffed that fax was not in Vista
Home Premium when we might reasonably have expected it, but the omission was
made clear in the Vista specification, so there was cause for complaint, let
alone a class action. And the XP fax driver is not that great whereas RKS
Fax (Now renamed Essential Fax) works really well for casual faxing.
http://www.essentialfax.com/fax-software/overview.html
Snappy Fax offers more structure if you use fax a lot.
http://www.snappysoftware.com/
You should find either of these a change for the better - Doug
 
B

Bruce Chambers

angbob said:
"Windows XP Home Edition" has fax.
"Vista Home Premium" lacks fax.

Thank you, Captain Obvious.

The designation "Home Premium" represents the product to be superior to
"Home Edition",


Really? Where'd you get that silly idea? No, the designation "Vista
Home Premium" identifies the product as having a richer feature set then
"Vista Home Basic."

but removing fax renders "Home Premium" inferior.


That's your opinion, to which you're entitled, silly as it is to judge
the relative merits of "apples and oranges" based upon a single feature.
(And anyway, how does one "remove" a feature that was never intended
to be included?)

Microsoft has misrepresented its product.


No it hasn't. The feature sets of all the Vista editions were publicly
available months before their release. The fact that *you* failed to
determine if the OS *you* decided to purchase would meet *your* specific
needs is no one's fault but your own.

Should we worry about a class action?

Afraid someone going to sue you for stupidity? Don't worry, it's a
very common, non-actionable condition.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
D

Doug

In my earlier message, for:
"so there was cause for complaint"
please read:
"so there was no cause for complaint"
with apologies, Doug
 
A

angbob

Against the tiny possibility that someone with responsibility at Microsoft
might notice the issue ...

It's good practice at least to maintain capability in a product when the
product name implies enhancement, as does "Home Premium" vs "Home Edition".

Commercial users with hundreds, or only dozens, of systems would likely
spend the money to study details of changes, but there are legions of users
who find the Home version adequate, choose not to spend time studying the
details of OS specs, and assume the follow-on would not lose functions.

Also, customers who buy machines with Vista pre-installed might easily omit
studying the specs, expecting the "upgrade" not to be diminished.

Someone asked who "we" are, who might worry about a class action. "We" are
the users who pay the vendor's costs to produce the product, the stockholders
whose return is sensitive to costs, and the 5,000 people laid off because of
revenue shortfall.

By the way, try searching for "linux fax".

Regards, Bob
 
B

Bruce Chambers

angbob said:
Against the tiny possibility that someone with responsibility at Microsoft
might notice the issue ...

It's good practice at least to maintain capability in a product when the
product name implies enhancement, as does "Home Premium" vs "Home Edition".


Try comparing the features of the two operating systems. Vista Home
Premium does have a significantly enhanced feature set, when compared to
WinXP Home.

Commercial users with hundreds, or only dozens, of systems would likely
spend the money to study details of changes, but there are legions of users
who find the Home version adequate, choose not to spend time studying the
details of OS specs, and assume the follow-on would not lose functions.


Then they've absolutely no one to blame for themselves, if what they
choose to buy doesn't meet their needs. It's "good practice" for
consumers to determine whether or not any given product will meet their
needs *before* making a purchasing decision.

Also, customers who buy machines with Vista pre-installed might easily omit
studying the specs, expecting the "upgrade" not to be diminished.


Are you saying the people who buy Vista pre-installed are somehow
stupider than the average adult consumer?



--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
B

+Bob+

Try comparing the features of the two operating systems. Vista Home
Premium does have a significantly enhanced feature set, when compared to
WinXP Home.

Please identify what you consider the "significantly enhanced feature
set". If anything, Vista has a reduced feature set.
 

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