L2TP problem and restarting RRAS

[Ali Borahan]

We are using a Win2000 Pro machine to dial in to our
company VPN over GPRS. We have 7 identical locations
using the same infrastructure. In only one of these, once
or twice a day we are getting Remote Access Error 789:
Security Layer has encountered an error with the remote
machine. Something to this effect.

When we restart RRAS thru services, it returns to normal.
We have checked VPN server and there are enough ports
available.

We have SP4 installed on the remote client Win2K Pro. Our
VPN server is Win2K Server with SP4.

Does anyone know a solution here?

Also, is there a way to stop-start RRAS on a Command
Prompt without entering the full name of the service?

Thanks in advance

Ali Borahan

 

[Priya Raghavan [MSFT]]

To stop and start remote access, use the following at command prompt:

net stop remoteaccess
net start remoteaccess

Thanks,
Priya.

 

[Chetan Raghavendra [MSFT]]

Hi Ali,

Can you check whether policyagent was stopped and started when remoteaccess
was running on that machine. this can be checked by going to the eventview
(run -> eventvwr). If thats the case, ensure that policyagent is never
restarted when RRAS is running.

--
Thanks
Chetan
(e-mail address removed)

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