KMODE_EXCEPTION_NOT_HANDLED + External DVD Burner

T

Tavish Muldoon

I am having a bad experience with my new external DVD burner. On my
system:

Windows 2000 SP3
Athlon 1700+ XP
ECS K7S5A mobo
512 RAM
Bios American Megatrends 07.00T
80 gig hd

Supports USB 2.0

I plugged in the DVD burner to my USB 2.0 port - a menu comes up
stating Toshiba DVD Storage unit found and it starts search for a
driver. Then right away the computer reboots. Then I got the
KMODE_EXCEPTION_NOT_HANDLED error with no file mentioned after it.

I did as the original thread said below - removed my USB Logitech
mouse - plugged it in using a PS/2 connector and unplugged the DVD
burner.

The system does not come up with that BSOD - but if I plug in the USB
DVD burner and turn it on - the menu of USB finding a driver comes up
(Toshiba DVD Storage unit found) followed by a reboot. Leave the
device off - it boots up fine.

Is there any way to unistall the USB drivers from Logitech? Any way
to reset the USB hub?

I have plugged in other USB 2.0 devices and no problems.

Or anyone else having this problem? Would moving to XP Pro help?
Suggestions?

Thanks,

Tmuld.











***********************
ORIGINAL THREAD - Below
***********************
"Thanks for the response. My problem turned out to be the filthy
Logitech USB mouse software driver.

I downloaded the latest version of the mouse software from Logitech;
instead of providing a simple driver-install package and helper
software in an additional .msi/.zip/.exe, they only provide a single
monolothic multimegabyte .exe. So the BSOD was coming from either the
driver itself or the 9mb of add-on stuff. I couldn't actually tell
what was happening because the Blue Screen came before full debug info
would show.

What was strange was that the BSOD would occur at random times.
Somtimes at the 2nd boot, sometimes on the 1st, sometimes on the 6th,
whatever.

So I uninstalled the Logitech software, used a USB to PS/2 converter,
and plugged the mouse into the PS/2 port. Everything works fine.

I have a USB scanner, USB Keyspan remote, USB camera. No problems.
Only problems from Logitech's USB stuff.

I was looking for a USB joystick, and saw several from Logitech. You
can be sure I'm not buying another Logitech USB product."
 
G

Guest

See if this helps.

Start the Device Manager. Click View. Select Show hidden devices. Find your
device and right click on it. See if you can uninstall it.

BR,
Denis
 

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