Keyboard won't work at startup

[Guest]

I have a USB wired Microsoft keyboard that doesn't work when the XP login
screen first appears from a cold start. (I can't type in my password) Other
keyboards won't work either, so it is not the keyboard. If I do a mouse
initiated restart at that point, the keyboard works when the login screen
re-appears. Why? Microsoft and Dell tech support could offer no solutions.
Ideas?

Thanks, Jimmy.

 

[R. McCarty]

Either an issue with "Legacy USB support" from BIOS or a problem
with your system level drivers (Chipset). Since it's a Dell, I'd suspect
you need to update a few drivers and maybe look into removing all
the "Phantom" device entries from Device Manager. Wouldn't be at
all surprised to find that your SMBus controller driver is wrong/missing.

 

[Uncle Grumpy]

I have a USB wired Microsoft keyboard that doesn't work when the XP login
screen first appears from a cold start.

Wait more than the seven minutes you just waited before you post
another item on this topic, doofus.

 

[Rock]

I have a USB wired Microsoft keyboard that doesn't work when the XP login
screen first appears from a cold start. (I can't type in my password)
Other
keyboards won't work either, so it is not the keyboard. If I do a mouse
initiated restart at that point, the keyboard works when the login screen
re-appears. Why? Microsoft and Dell tech support could offer no solutions.
Ideas?

Thanks, Jimmy.

Have you tried a non USB keyboard? Btw you started two threads on this.
One is sufficient.

 

[Guest]

How much more?

Wait more than the seven minutes you just waited before you post
another item on this topic, doofus.

 

[Guest]

Have you tried a non USB keyboard? Btw you started two threads on this.
One is sufficient.

 

[Guest]

Rock, sorry about the last post. My typed response didn't come through for
some reason. Yes, I've tried a ps2 keyboard with the same results. Good
suggestion. The Device Manager shows no yellow? If I may briefly stray from
the subject and address your comment about starting two threads on the same
subject. When I wrote up the two new posts, I intended to have them read as
two separate issues: 1. Why doesn't my keyboard doesn't work at startup? 2.
How do I automatically restart at the login screen. In #2, I should have made
no reference to any of my keyboard problems. My mistake. I use this
discussion group about 5 times a year. I do not consider myself an abuser of
this site. I realize the need for site monitors and appreciate your efforts
as such. Just for future reference and as a rule of thumb, how many new posts
would be considered acceptable per day by one person? I'm still looking for
solutions to my post by the way. Thanks, Jimmy.

 

[Rock]

Rock, sorry about the last post. My typed response didn't come through for
some reason. Yes, I've tried a ps2 keyboard with the same results. Good
suggestion. The Device Manager shows no yellow? If I may briefly stray
from
the subject and address your comment about starting two threads on the
same
subject. When I wrote up the two new posts, I intended to have them read
as
two separate issues: 1. Why doesn't my keyboard doesn't work at startup?
2.
How do I automatically restart at the login screen. In #2, I should have
made
no reference to any of my keyboard problems. My mistake. I use this
discussion group about 5 times a year. I do not consider myself an abuser
of
this site. I realize the need for site monitors and appreciate your
efforts
as such. Just for future reference and as a rule of thumb, how many new
posts
would be considered acceptable per day by one person? I'm still looking
for
solutions to my post by the way. Thanks, Jimmy.

Sorry that suggestion didn't do it for you. I really don't know what else
to suggest except maybe some clean boot troubleshooting to see if the
problem is due to software conflict. Have you tried safe mode? Does it
happen there? If it doesn't happen in safe mode, then try the clean boot
troubleshooting.

Clean Boot Troubleshooting

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

You can post as many new questions as you want in a day. What is
problematic is when a person posts multiple times about same issue without
waiting for a response. The thread get's fractured and it's hard to follow
what has been suggested and tried. There are hundreds of posts in here a
day. On busy days it can be upwards of 1000. So extraneous, multiple posts
are a problem.

One should wait 24-48 hrs for a response. Every one that posts here does so
as a volunteer to help others, and they are from all over the world. It can
take some time for the right person to see it. Personally I think if you
don't get a response in that time frame and repost, indicate that in the
subject. Something like Second Post: Keyboard not recognized. That way
folks will take a closer look at it.

I'm not a site monitor. This is not a monitored forum. If you read and
answer a post then further on you see a duplicate post that someone else has
answered in the way you did earlier, what's the point? It's a waste of time
for everyone, is all

 

[Curt Christianson]

Grumpy,
Patience is a virtue, obviously a trait you do not possess. Try helping,
instead of being part of the problem.

 

[Veronica Harrison]

I had this problem with my Microsoft wireless keyboard which would not recognise on boot up when plugged into USB2 hub. I had to connect it via a direct USB port. Maybe this helps?

Veronica

Rock, sorry about the last post. My typed response didn't come through for
some reason. Yes, I've tried a ps2 keyboard with the same results. Good
suggestion. The Device Manager shows no yellow? If I may briefly stray
from
the subject and address your comment about starting two threads on the
same
subject. When I wrote up the two new posts, I intended to have them read
as
two separate issues: 1. Why doesn't my keyboard doesn't work at startup?
2.
How do I automatically restart at the login screen. In #2, I should have
made
no reference to any of my keyboard problems. My mistake. I use this
discussion group about 5 times a year. I do not consider myself an abuser
of
this site. I realize the need for site monitors and appreciate your
efforts
as such. Just for future reference and as a rule of thumb, how many new
posts
would be considered acceptable per day by one person? I'm still looking
for
solutions to my post by the way. Thanks, Jimmy.

Sorry that suggestion didn't do it for you. I really don't know what else
to suggest except maybe some clean boot troubleshooting to see if the
problem is due to software conflict. Have you tried safe mode? Does it
happen there? If it doesn't happen in safe mode, then try the clean boot
troubleshooting.

Clean Boot Troubleshooting

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

You can post as many new questions as you want in a day. What is
problematic is when a person posts multiple times about same issue without
waiting for a response. The thread get's fractured and it's hard to follow
what has been suggested and tried. There are hundreds of posts in here a
day. On busy days it can be upwards of 1000. So extraneous, multiple posts
are a problem.

One should wait 24-48 hrs for a response. Every one that posts here does so
as a volunteer to help others, and they are from all over the world. It can
take some time for the right person to see it. Personally I think if you
don't get a response in that time frame and repost, indicate that in the
subject. Something like Second Post: Keyboard not recognized. That way
folks will take a closer look at it.

I'm not a site monitor. This is not a monitored forum. If you read and
answer a post then further on you see a duplicate post that someone else has
answered in the way you did earlier, what's the point? It's a waste of time
for everyone, is all