Keyboard/mouse BIG problem

G

Guest

I recently bought a new wireless keyboard and mouse. I installed the program before shutting down the computer, plugging in the reciever, and restarting. When windows rebooted it told me it could not load properly, so I started in safe mode. At this point the new keyboard and mouse were working, but my internet wasn't working, so I restarted in "last known good setup." When the password screen came up, my mouse wouldn't move and I couldn't type anything, the cursor was showing.

I restarted, tried again, still didn't work. I unplugged the new keyboard and tried the old one, restarted multiple times, didn't work. Basically I believe windows is not recognizing the program that runs my new keyboard/mouse, or the old one for that matter either.

I have no idea what to do, any suggestions?

Is there a way to bypass keyboard prompts to start in safe mode?

This is like driving a car without a steering wheel.
 
K

Kenny S

try this:

plug in your old keyboard and before the windows XP boot screen comes up
(the one with the black screen and microsoft flag) press F8.
You will be prompted, and one of the selections is safe mode.
If you are able to do so, try a SYSTEM RESTORE to an earlier date.


If you need more help post here and we will help

--

Hope this helps. Let us know.
_____________
Kenny S
www.computerboom.net
FREE programs and MORE!

---

areith800 said:
I recently bought a new wireless keyboard and mouse. I installed the
program before shutting down the computer, plugging in the reciever, and
restarting. When windows rebooted it told me it could not load properly, so
I started in safe mode. At this point the new keyboard and mouse were
working, but my internet wasn't working, so I restarted in "last known good
setup." When the password screen came up, my mouse wouldn't move and I
couldn't type anything, the cursor was showing.
I restarted, tried again, still didn't work. I unplugged the new keyboard
and tried the old one, restarted multiple times, didn't work. Basically I
believe windows is not recognizing the program that runs my new
keyboard/mouse, or the old one for that matter either.
I have no idea what to do, any suggestions?

Is there a way to bypass keyboard prompts to start in safe mode?

This is like driving a car without a steering wheel.
try this:

plug in your old keyboard and before the windows XP boot screen comes up
(the one with the black screen and microsoft flag) press F8.
You will be prompted, and one of the selections is safe mode.
If you are able to do so, try a SYSTEM RESTORE to an earlier date.


If you need more help post here and we will help

--

Hope this helps. Let us know.
_____________
Kenny S
www.computerboom.net
FREE programs and MORE!

---

areith800 said:
I recently bought a new wireless keyboard and mouse. I installed the
program before shutting down the computer, plugging in the reciever, and
restarting. When windows rebooted it told me it could not load properly, so
I started in safe mode. At this point the new keyboard and mouse were
working, but my internet wasn't working, so I restarted in "last known good
setup." When the password screen came up, my mouse wouldn't move and I
couldn't type anything, the cursor was showing.
I restarted, tried again, still didn't work. I unplugged the new keyboard
and tried the old one, restarted multiple times, didn't work. Basically I
believe windows is not recognizing the program that runs my new
keyboard/mouse, or the old one for that matter either.
 
G

Guest

I tried this before also, and it didn't work. The old keyboard isn't responding either, so pressing F8 won't do anything.

I believe the problem is the drivers are not recognizing either keyboard. If I went and bought a very cheap, wired keyboard, would XP have any kind of default driver that could recognize this new keyboard?
 

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