Keyboard driver - BIG problem

[Guest]

I recently bought a new wireless keyboard and mouse. I installed the program before shutting down the computer, pluged in the reciever, and restarted. When windows rebooted it told me it could not load properly, so I started in safe mode. At this point the new keyboard and mouse were working, but my internet wasn't working, so I restarted in "last known good setup." When the password screen came up, my mouse wouldn't move and I couldn't type anything, the cursor was showing.

I restarted, tried again, still didn't work. I unplugged the new keyboard and tried the old one, restarted multiple times, didn't work. Basically I believe windows is not recognizing the driver that runs my new keyboard/mouse, or the old one for that matter either.

I have no idea what to do, any suggestions?

Is there a way to bypass keyboard prompts to start in safe mode?



I posted this question last week, and this is the only reply I got…

"try this:

plug in your old keyboard and before the windows XP boot screen comes up
(the one with the black screen and microsoft flag) press F8.
You will be prompted, and one of the selections is safe mode.
If you are able to do so, try a SYSTEM RESTORE to an earlier date.


If you need more help post here and we will help"

My response…

"I tried this before also, and it didn't work. The old keyboard isn't responding either, so pressing F8 won't do anything.

I believe the problem is the drivers are not recognizing either keyboard. If I went and bought a very cheap, wired keyboard, would XP have any kind of default driver that could recognize this new keyboard?"

And to follow up, I tried an old corded keyboard which did not work either. There has to be some way to gain control of the system without a keyboard.

 

[Willie]

Just a note; Make sure you have the "Communication Device" for the Wireless
mouse and keyboard elevated, and NOT on anything like a router. Mine would
not work because of that. I put the "Device" in a pop "Cooler Cup". This
probably doesn't pertain to your issue directly, but I thought it worth
mentioning. Wish I had more for you. Good Luck.

Willie

I recently bought a new wireless keyboard and mouse. I installed the

program before shutting down the computer, pluged in the reciever, and
restarted. When windows rebooted it told me it could not load properly, so I
started in safe mode. At this point the new keyboard and mouse were working,
but my internet wasn't working, so I restarted in "last known good setup."
When the password screen came up, my mouse wouldn't move and I couldn't type
anything, the cursor was showing.

I restarted, tried again, still didn't work. I unplugged the new keyboard

and tried the old one, restarted multiple times, didn't work. Basically I
believe windows is not recognizing the driver that runs my new
keyboard/mouse, or the old one for that matter either.

I have no idea what to do, any suggestions?

Is there a way to bypass keyboard prompts to start in safe mode?



I posted this question last week, and this is the only reply I got.

"try this:

plug in your old keyboard and before the windows XP boot screen comes up
(the one with the black screen and microsoft flag) press F8.
You will be prompted, and one of the selections is safe mode.
If you are able to do so, try a SYSTEM RESTORE to an earlier date.


If you need more help post here and we will help"

My response.

"I tried this before also, and it didn't work. The old keyboard isn't

responding either, so pressing F8 won't do anything.

I believe the problem is the drivers are not recognizing either keyboard.

If I went and bought a very cheap, wired keyboard, would XP have any kind of
default driver that could recognize this new keyboard?"

And to follow up, I tried an old corded keyboard which did not work

either. There has to be some way to gain control of the system without a
keyboard.

 

[Guest]

Yes, I have the reciever well away from any electrical interference and that shouldn't be the issue.

 

[Guest]

I had the same problem last month....After try everything ....I checked the drive it was "intell point 2 .2 " then i went in microsoft web site and I found that it was "intell point 5.2" and so I dowloaded the 5.2 drive and the keyboard started working......

 

[Guest]

How can I download the driver if I can't get on my computer?

 

[Guest]

Here address yust choose your keyboard and follow instruction....
I hope you read this
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx