no keyboard and mouse drivers - how do i install them?

[didds]

got a really bizarre problem here...

XP Pro PC... booted the other day and notice that XP didn't recognise
the mouse as it booted... as I koved the mouse the cursor didn't
move.

Once XP has booted I then get the add hardware wizard screen pop up
saying new hardware is detected - usb human interface device, and I
need to indstall the drivers for it.

I then noticed that the keyboard wasn;t reponding either (ie windows
start key doesn;t elicit any response).

Rebooted machine (3 pin reset... urgh! no other way to shut it
down). f8 and up and own arrows work fine => PC is Ok with keyboard,.
but not windows ... which if it had "lost" its drivers makes some
sense (I suppose!).

Now - aside from wondering how the hell this has happened - how can I
follow through the hardware driver add stuff when I have neither a
mouse nor a keyboard with which to interface with windows?

The PC has only usb connections (no PS2 or even srial available), I've
tried diffrent USB ports as well. Safe mose is even "worse" cos I am
propted to select ebtween administrator and the user account and I
don;t have any way to select one of them!

system wont seemingly boot into safe mode command line...


any ideas people?

cheers and TIA

ian

 

[didds]

further to the above... safe mode command prompt doesn;t oad cos it
just get th "admin or user account" screen which of course I can;t
sleect from...

cheers

didds

 

[Mike Hall - MVP]

further to the above... safe mode command prompt doesn;t oad cos it
just get th "admin or user account" screen which of course I can;t
sleect from...

cheers

didds

Try another mouse which you know to be working ok..

As the machine boots, go into BIOS and enable 'legacy USB mouse and
keyboard'..

 

[Buffalo]

further to the above... safe mode command prompt doesn;t oad cos it
just get th "admin or user account" screen which of course I can;t
sleect from...

cheers

didds

Are they 'wired' units or wireless?
If they are wireless, put new batteries in them.
If they are wired, I have no idea.

 

[didds]

Try another mouse which you know to be working ok..

have tried different mouse and keyboard which I know to work etc.

As the machine boots, go into BIOS and enable 'legacy USB mouse and
keyboard'..

I'll check that out though
cheers

didds

 

[didds]

Are they 'wired' units or wireless?
If they are wireless, put new batteries in them.
If they are wired, I have no idea.

wired.

didds

 

[sandy58]

wired.

didds

How about doing a "repair" with your Windows CD? First thing IT does
is load the k'board/mouse drivers. Re-install Windows where it is now,
not the "format" job.

 

[didds]

On 21 Jan, 13:5

How about doing a "repair" with your Windows CD? First thing IT does
is load the k'board/mouse drivers. Re-install Windows where it is now,
not the "format" job.

So... do a full install but stipulate the same windows directory as
already exists you mean? e.g. c:\windows

cheers

ian

 

[sandy58]

On 21 Jan, 13:5


So...  do a full install but stipulate the same windows directory as
already exists you mean?  e.g. c:\windows

cheers

ian

Yep....but NO format. Good luck. ian