keyboard/hardware problem

M

markgill

trying to remove the following:

when i start computer, i get a screen in regards Microsoft ps/2 port mouse
(inteli point)

it says continue or stop installation. i stop, as i got another keyboard
which is plugged into usb.

it says installation may impair operation of system

but, i cannot find a way to delete this screen from appearing. cannot find
file waiting to be installed.
 
S

smlunatick

trying to remove the following:

when i start computer, i get a screen in regards Microsoft ps/2 port mouse
(inteli point)

it says continue or stop installation.  i stop, as i got another keyboard
which is plugged into usb.

it says installation may impair operation of system

but, i cannot find a way to delete this screen from appearing.  cannot find
file waiting to be installed.

Intellipoint drivers are not for keyboards. These are mainly for
Microsoft mice. Do you have a Microsoft mouse?

Also, since this installer constantly starts up automatically, you
seem to have a problem with built-in Windows Installer system.
Locate, download and install the Windows Installer Cleaner "tool."
Then, carefully locate the Intellipoint software entries and remove
them. Then, head over to Microsoft and from the "Hardware" pages,
download the mouse Intellipoint drivers. Install these and then
uninstall them. This should correct your problem.
 
M

markgill

but, it happened when i tried to install a microsoft keyboard and not the
mouse. i already had a microsoft mouse. the instructions said to plug the
keyboard into ps/2 port on my computer. it did not work, so a got a usb
plug in keyboard.
trying to remove the following:

when i start computer, i get a screen in regards Microsoft ps/2 port mouse
(inteli point)

it says continue or stop installation. i stop, as i got another keyboard
which is plugged into usb.

it says installation may impair operation of system

but, i cannot find a way to delete this screen from appearing. cannot find
file waiting to be installed.

Intellipoint drivers are not for keyboards. These are mainly for
Microsoft mice. Do you have a Microsoft mouse?

Also, since this installer constantly starts up automatically, you
seem to have a problem with built-in Windows Installer system.
Locate, download and install the Windows Installer Cleaner "tool."
Then, carefully locate the Intellipoint software entries and remove
them. Then, head over to Microsoft and from the "Hardware" pages,
download the mouse Intellipoint drivers. Install these and then
uninstall them. This should correct your problem.
 
S

smlunatick

but, it happened when i tried to install a microsoft keyboard and not the
mouse.  i already had a microsoft mouse.  the instructions said to plug the
keyboard into ps/2 port on my computer.  it did not work, so a got a usb







Intellipoint drivers are not for keyboards.  These are mainly for
Microsoft mice.  Do you have a Microsoft mouse?

Also, since this installer constantly starts up automatically, you
seem to have a problem with built-in Windows Installer system.
Locate, download and install the Windows Installer Cleaner "tool."
Then, carefully locate the Intellipoint software entries and remove
them.  Then, head over to Microsoft and from the "Hardware" pages,
download the mouse Intellipoint drivers.  Install these and then
uninstall them.  This should correct your problem.

There are normally 2 PS/2 ports. One is for the mouse and the second
is for keyboards.

The same thing is to be done for cleaning up a Microsoft keyboard
software issue. Intellipoint is for the mice and Intellitype is for
the keyboards.
 
M

markgill

there is no intellitype on my Cleaner "tool"............only intellipoint
6.1
but, it happened when i tried to install a microsoft keyboard and not the
mouse. i already had a microsoft mouse. the instructions said to plug the
keyboard into ps/2 port on my computer. it did not work, so a got a usb







Intellipoint drivers are not for keyboards. These are mainly for
Microsoft mice. Do you have a Microsoft mouse?

Also, since this installer constantly starts up automatically, you
seem to have a problem with built-in Windows Installer system.
Locate, download and install the Windows Installer Cleaner "tool."
Then, carefully locate the Intellipoint software entries and remove
them. Then, head over to Microsoft and from the "Hardware" pages,
download the mouse Intellipoint drivers. Install these and then
uninstall them. This should correct your problem.

There are normally 2 PS/2 ports. One is for the mouse and the second
is for keyboards.

The same thing is to be done for cleaning up a Microsoft keyboard
software issue. Intellipoint is for the mice and Intellitype is for
the keyboards.
 
S

smlunatick

there is no intellitype on my Cleaner "tool"............only intellipoint






There are normally 2 PS/2 ports.  One is for the mouse and the second
is for keyboards.

The same thing is to be done for cleaning up a Microsoft keyboard
software issue.  Intellipoint is for the mice and Intellitype is for
the keyboards.

Uninstall Intellipoint / Intellitype software from Add or Remove
Programs. Then, reboot and XP should let the "standard" XP drivers
configure your mouse / keyboard. Then, check to see if the
Intellipoint setup starts up again. If yes, check with the Windows
Installer Cleanup tool (from Microsoft's Office web site.) Once the
Intellipoint software setup does not restart, head over to Microsoft's
hardware web site and download the latest Intellipoint (7.0) drivers.
 

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