Keyboard and mouse does not work.

G

Guest

when i upgraded to vista home premium from xp, i also installed my kensington
wireless keyboard and mouse, after the install it asked me to reboot, i did
and ever since I have no keyboard or mouse function. The only thing it does
is start up. Cant do anything else. Can anyone help?
 
D

Dustin Harper

Use a PS2 mouse & keyboard to boot all the way into windows and plug in the
USB wireless keyboard/mouse. Hit connect, and Vista should find them and
want to install drivers. I had to do that with my Logitech wireless
mouse/keyboard. Now, it works like a charm!
 
M

Mike Hall - MS MVP Windows Shell/User

Do as Justin suggested.. also go into system BIOS and enable legacy USB
support for keyboard, mouse and anything else.. that way, your system will
recognize the wireless adapter before Windows starts..
 
G

Guest

jconnor504 said:
when i upgraded to vista home premium from xp, i also installed my kensington
wireless keyboard and mouse, after the install it asked me to reboot, i did
and ever since I have no keyboard or mouse function. The only thing it does
is start up. Cant do anything else. Can anyone help?

Unfortunately... I cannot help because I also bought the kensington wireless
keyboard and mouse... went to their website to DL newest drivers after
reading on there that the keyboard worked in Vista; installed and reset and
boom... no mouse or keyboard control.

Turned off PC, unplugged "bad" mouse and keyboard, put in old (working) USB
mouse and PS/2 keyboard, loaded windows... and still not working. Tried
again with a different USB keyboard, mouse... tried with a PS/2 mouse and
keyboard.

I can use keyboard to get into BIOS, and prior to Vista loading I can get
myself into safe mode... but no mouse or keyboard.

However, despite not being able to fix it myself, I think the thing that
would fix it would be to insert your Vista CD (or DVD) and boat from the CD
and then restore your system (if your version supports that)... for myself, I
need to learn not to leave my CD/key 300 miles away (doh!) so I'll have to
wait to test out that theory...

If anyone wants to down load and install the kensington drivers, thus
breaking their box, and try test out my theory; that would be great=)

Oh, I'm on my laptop with XP (which is less pretty, but at least works=(
 
L

leejosh

Unfortunately... I cannot help because I also bought the kensington wireless
keyboard and mouse... went to their website to DL newest drivers after
reading on there that the keyboard worked in Vista; installed and reset and
boom... no mouse or keyboard control.

Turned off PC, unplugged "bad" mouse and keyboard, put in old (working) USB
mouse and PS/2 keyboard, loaded windows... and still not working. Tried
again with a different USB keyboard, mouse... tried with a PS/2 mouse and
keyboard.

I can use keyboard to get into BIOS, and prior to Vista loading I can get
myself into safe mode... but no mouse or keyboard.

However, despite not being able to fix it myself, I think the thing that
would fix it would be to insert your Vista CD (or DVD) and boat from the CD
and then restore your system (if your version supports that)... for myself, I
need to learn not to leave my CD/key 300 miles away (doh!) so I'll have to
wait to test out that theory...

If anyone wants to down load and install the kensington drivers, thus
breaking their box, and try test out my theory; that would be great=)

Oh, I'm on my laptop with XP (which is less pretty, but at least works=(



i also have installed the kensington drivers on my vista box .. and i
have NO keyboard or mouse control.. via USB or ps2!

is there away to uninstall these drivers from a command prompt using
the vista cd? or do i have to reinstall?

kensington sucks!
 

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